Iʻm having trouble leaving a review in the iBooks store.

Iʻm having trouble leaving a review in the iBooks store. I have an Apple ID and password and I sign in ok. I clicked Ratings and Reviews and I see other reviews there so I know it can be done. The website accepted my 4 star rating, but it is "grayed out" in the area for me to write a review. I tried cutting and pasting, and it seemed to accept my submittal but my review never showed up and it is a good review.
When I click on "Write a Review" it shows "you have already reviewed this item" because it accepted the 4 star rating but not my written review. Anybody know what the problem could be?  Thanks a lot!!
I have a laptop with Windows 8 if that makes a difference.

http://www.apple.com/support/mac/app-store/contact.html?form=account

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