I'm having trouble setting up email on my new Lucid

I'm having trouble setting up 2 of my email accounts on my new Lucid phone for some reason. I go through the setup wizard process, but the phone can't connect with either my Hotmail or my Yahoomail accounts, and I get the message "Getting Token failed". What does this mean, and what can I do to correct this? Does the phone have to be in 4G to connect to email accounts?

    Mam129, I rely on email to stay connected with family and friends so I know how important it is to be able view them on my phone. But don’t worry because I’m here to help.
Are you still unable to set up your email? A fix for the issue has recently been implemented. Please try setting up the email again and keep me posted if you have any issues.
John B
Follow us on Twitter @VZWSupport.

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