I'm having trouble to change my security questions for my apple ID because I forgot the answers to them can anyone help me?
Having a hard time with the ability to change my security questions because it keeps asking me for the answers and I don't remember the answers to them
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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Similar Messages
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I'm am have trouble with my security question I can't remember my answers and it is not allowing me to make any purchases ,Is there a way to reset the security questions ? Please help ;(
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service -
i need to change my security question on my apple id because i dont know remeber what the answer were..how do i do that?
Security questions:
https://discussions.apple.com/docs/DOC-4551 -
How do I change my security questions for my Apple acct. I have forgotten mine and need to reset them. Someone please help. I have changed my passcode several times but the security questions are killing me. Thanks for your help in advance.
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
How can I change my security questions for my Apple ID. I can't seem to get the questions correct at the moment
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
How do I change my security questions for my apple ID if I do not remember the answers to my current security questions?
If you have a rescue email address (an alternate email address is different) on your account then you can use that to reset them : http://support.apple.com/en-us/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : http://support.apple.com/en-us/HT201356
Or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
How can I change my security questions for my apple/itunes account?
How can I change my security questions for my apple/itunes account?
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
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Hello, how can i change my security question for my apple ID
Hello, please can you tell me how can i change my security questions for my apple ID. thanks UdoH
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
Someone changed my security questions on my apple id what do i do to get them
someone changed my security questions on my apple id what do i do to get them
It's best to report this matter to iTunes store support:
http://www.apple.com/support/itunes/contact/ -
How I can't unlock my apple acount because i forgot the answers of the security questions?
How I can't unlock my apple acount because i forgot the answers of the security questions?
Kappy's Some Solutions for Resetting Forgotten Security Questions
(only solutions) -
How do you change your security questions for your Apple ID ?
How do you change your security questions under your Apple ID
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
I went to purchase an app from the app store and it said because I nev purchase them I just get the free one that I have to answer some security questions that I would of answered when I first signed up - well silly me cant even remember the answered. So I was just wonder if anyone knows how or where I can go to change my security question answers so I can start purchasing apps!
Thankyou (:1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
How do I change my security questions for my apple id?
I just got this macpro and I am trying to buy an application but since its my first time buying from this device, it asks me two security questions that I cannot answer to save my life. Therefore I want to change these questions in order to continue with the process of buying the application. Please help me. Thank you very much.
Go here - http://support.apple.com/kb/HE37 - and read the question and answer about changing your security questions. Write them down somewhere.
Clinton -
I have recently changed devices from ipod touch to a new iphone 4s. Since this is now a new device..I am required to answer two verification questions. Only, i have forgotten the answers to them. Now I am in a situation where I cannot purchase any new apps.
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
i forgot my security question answers.how can i recover them or change them
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This is asked and answered very often.
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