I'm having trouble using my iTunes to buy things in games is ther something I should it keep telling me to contact support

I'm having trouble using my iTunes card to purchase things in games keeps telling me to contact support. I can buy song so it is activated can anyone help??

i am having the saame trouble with my audio book.  I can get music but no longer my book. and it makes me mad. help me too.

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    I'm having trouble using the iTunes and Apps store because i can't register my Nigerian mastercard. What should i do. i'm trying to register it in the Nigerian iTunes store.

    Is this a new Apple iD? If it is, and you have already set it up, then you have two options:
    1.     Temporarily put a Credit Card or Gift Card on the account to download the free app. If you put a credit card, then once you have downloaded the app, you should be able to go into your Account preferences and change the payment option to = None.
    2.     You can download the fee App, and then set up a new Apple ID.
    Cheers,
    GB

  • My itunes keeps telling me to contact support when i try to connect a visa card and will not let me buy music. any ideas why?

    my itunes keeps telling me to contact support when i try to connect a visa card and will not let me buy music. any ideas why?

    No one here can say specifically why. But you need to do what it says, contact iTunes Support. Click the Suppor tab above then the link under the Contact Us area and you'll be take to a page where you'll be guided appropriately.
    Regards.

  • I'm trying to send an itunes gift but it keeps telling me to contact support to complete purchase?

    I have tried a Visa debit card and a Mastercard, both are perfectly good but it just keeps telling me to contact support tocomplete purchase. Any idea what I need to do, I have looked at the support site but can't find any information. Thanks

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My husband and i both have an iphone 5. we are having trouble using two itunes accounts on one computer

    My husband and I both have an iphone5.  I had mine first and setup my itunes account.  When we purchased his phone we sent up another itunes account but on the same computer.  Now we are running into problems, especially when he wants to set up playlists from his music to his phone and in general with synching.  should we start over with just one itunes account and both use that with the one computer?

    By the sounds of it you have linked Email Accounts, if so this means that you will both recieve the majority of the same Emails, and if you do and you read them on your account (which is linked with your husbands) then they will appear to read on the both of them because they are linked. With the majority of Email providers these days they're Emails are (simplified) in the cloud you could say, meaning that if you read or delete shared Emails then it will do the same on both accounts rather than just the yours.
    I hope all that made sense, sorry that I couldn't be of anymore assistance.. If you havent already try googling your problem - you may find some answers on there

  • I'm having trouble upgrading to ITunes v12.0.1 with Win 7. Download progress bar stalls and eventually cancels itself. Have tried Tools -- Download Only, but same result. Have been using iTunes for 3  years without difficulty

    I'm having trouble upgrading to ITunes v12.0.1 with
    Win 7. Download progress bar stalls and eventually cancels itself. Have tried
    Tools --> Download Only, but same result. Have been using iTunes for 3+
    years without difficulty; I have lots of ram, hard drive and speed.
    Thanks for your input

    One step listed in the link to "helpful" info, was (when Iooked 30 seconds ago), to search for and download the newest version of iTunes. I'm running iTunes on Win 7 machine and was prompted to update today, 10.22.2014, and did so without a problem. Having said that, however, it looks as though the latest iTunes (12.0.1.26) is finally doing what the last version refused to do, which is to actually fully populate all my playlists on my 6, but there is a hitch: 12.0.1.26 will NOT allow you to show the sidebar unless you click on "playlists," that is, you cannot keep it open all the time.
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    Apparently, you will also need to update your iPhone's software as well; some friends with the 4 and 4s, however, had troubles with them after upgrading. The message from Silicon Valley (I can see Apple from my backyard, ha ha) is apparently, "keep upgrading," folks, get rid of those old phones.

  • I am having trouble downloading an iTunes movie.  It repeatedly quits and gives me an error message that my network connection was reset.  Any suggestions?

    I am having trouble downloading an iTunes movie.  It repeatedly quits and gives me an error message that my network connection was reset.  Any suggestions?

    Hello sudsy71,
    The article linked below provides some useful troubleshooting steps that can help resolve this error.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • Im having trouble using bbciplayer on my ipad it says i need to switch to wifi but im already connected can any one help?

    im having trouble using bbciplayer on my ipad it says i need to switch to wifi but im already connected can any one help? I ve uninstalled/ reinstalled  switched it on and off what next?

    Did you try downloading the movie from iTunes on your iPad?  I know it takes longer but I'd try that. 
    Also try to reset all settings. 
    Settings > General > Reset. Reset all settings. 

  • HT201210 Is anyone having trouble accessing the iTunes store?

    Is anyone having trouble accessing the iTunes store?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • HT203175 I am having trouble updating my itunes.

    I am having trouble updating my itunes. When I try to update it gives me a message that says: Error writing: C:/Program Files/Common Files/Apple/Apple Application Support/CoreFoundation.resource/Info.plist.Verify that you have access to that directory

    Error writing: C:/Program Files/Common Files/Apple/Apple Application Support/CoreFoundation.resource/Info.plist.Verify that you have access to that directory
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • I am having troubles, when I open LR I get a message that there is an error and it will try to fix the error next time it opens, but I get the error next time it opens, and this is going on and on where I can not use LR, any suggestions?

    I am having troubles, when I open LR I get a message that there is an error and it will try to fix the error next time it opens. LR closes on it's own, I reopen it and get that same message next time it opens, and this is going on and on where I can not use LR, any suggestions? If I click on a different set of photos in the libary before I get that message I might or might not get the message next time it oipens, but I still can not get to those photos, and it is not just one or two but most of my photos. HELP!!!!
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    Carol

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  • I am having trouble redeeming my iTunes card on the App Store.  It always times out when I enter the code.  But when I try to enter the redeem code in the iTunes Store, an error code comes up (5002)  What does that mean?

    I am having trouble redeeming my iTunes card on the Mac App Store....A message comes up and says, "your session has expired.  Try again."  I try again and it's the same message.  I also tried to enter the redemption code on the iTunes Store and the same message comes up or it says, "Error 5002"  I need help....I feel like I wasted my money.  and I need  a program for school. 

    Clic here:  iTunes: Advanced iTunes Store troubleshooting
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  • I'm having trouble using Adobe Reader

    I'm having trouble using or uninstalling Adobe Reader, i get a message when the programme has been anitiated which says Adobe Reader has encountered a problem and needs to close, i went on to Adobe's website and it said try uninstalling Adobe Reader and then re-install it as this sometimes works, i tried un-installing it from the Add or Remove programme but that didn't work either as i got another message telling me that the patch package could not be verified and to make sure i have permission.

    Dear Mylenium.
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  • EntaOk, I am atuallually having troubles with my itunes music card. I accidlly scratched a letter off. i want to get my card to work. how? thank you.

    Ok, I am actually having troubles with my itunes music card. I accidentally scratched off a letter. how can i get my card to work without the actual code? thank you.

    Yu can try contacting iTunes. See the iTunes Cards abd Code topic of:
    Apple - Support - iTunes

  • Im having trouble using Emoji on some apps since i downloaded ios5... Anyone else experiencing this?

    Im having trouble using Emoji on some apps since i downloaded ios5... Anyone else experiencing this? Ive tried every thing deleting emoji and apps and re-instaling to no sucsess?? Any help would be great thanks!

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    APPLE, please tell me you are reading this and that a fix is quickly under way!!

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