I'm having trouble with FaceTime

im having trouble calling and recieving people's facetime calls. im trying to fix it from the website but its not really helping that much

here is article for troubleshooting facetime issues;
http://support.apple.com/kb/TS4185

Similar Messages

  • Anyone having trouble with FaceTime

    Anyone having trouble with FaceTime

    Yesterday all 3 of my apple devices stopped communicating via FaceTime. Some family members were still able to use theirs, but my iPhone 4, iPad2, and wife's iPhone 4 (different user ID/Account) gets a "connection failed" message everytime we try. Definitely noticing a trend over the past two days on Apple forums. I'm using iOS 6.++ version, but I think Apple has definitely done something and it is not user driven. For Jetfighter17, how are we sure the servers are fine? Is there a way to ping their servers? I received a message on my phone yesterday that stated "FaceTime Activation - Unable to contact the FaceTime server. Try again. [OK command button displayed]." My home network was fine and WiFi working correctly.

  • HT1222 hi,  i installed Mavericks 10.9.2 last week and am having trouble with FaceTime

    since  i updated to 10.9.2 i've been having trouble facetiming from my mac.  I know the update was supposed to add call waiting to FaceTime, but mine no longer works at all after the update.  I can start a facetime chat but then the system tells me it's reconnecting and drops the call.  My ios devices have no trouble, so i know its not my wifi conection.  is anyone else having this problem?

    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
         Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
         COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
         computer and after the chime press and hold down the OPTION key until the boot manager
         screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
         Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
    4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).

  • Having  trouble with FaceTime on iPad

    Since my 11 year old daughter played around with FaceTime on my iPad 2 I can no longer sign into FaceTime. I've updated my Apple ID password which works fine with my Mac and my iPhone.
    Has anybody got any ideas?

    Hello Colonel1935
    The article below will assist with troubleshooting issues with logging in to FaceTime.
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Anyone else having trouble with facetime freezing after installing ios 8

    Since installing IOS 8  ihave had truoblw with facetime freezing. this is using my ipad 2.

    I Have this same problem, among others After updating my iPad 2 to iOS 8:  sluggish iPad,! "No Service" indicator unless I reboot iPad, are a few of the "quirks" that are going on.

  • Anyone else having trouble with FaceTime today

    What's with face time

    Hello,
    I too still have issues with this.
    We have several ipad minis in our family and version 7.1.1 has been installed in all devices, but still when I try to connect to my father (since the ios upgrade), the connection in facetime is always failing. Both ways. we make the facetime call, and once it is answered, it really doesn't work. It just keeps "connecting" until one of us refuses the call.
    I have followed every step of the troubleshoot that apple provided on this, and all should be ok. WI-FI and internet connection are great, but still, since the upgrade as it was working before, it's impossible to have facetime conversations.
    Apple seriously needs to review this as Facetime was actually the main reason we all got ipads on the first place. I may be also the main reason why we move on to something else.
    Best regards.

  • Is anyone having trouble with FaceTime on their macs?

    Every time I try to log into my apple account to facetime an error message appears saying "the server encountered an error processing registration. please try again later" What does this mean?? This has happened to me before and i brought it into the apple store and they fixed it for me but i cannot remember what they did to fix it. If anyone knows please message me back! Thank you !

    This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
    Step 1
    Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
    Step 2
    Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
    Step 3
    From the menu bar, select
     ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or obviously invalid, take the machine to an Apple Store or other authorized service center to have the problem corrected.
    Step 4
    Back up all data, then take the steps suggested in this support article.
    There are five steps in that article. Please take all of them. If you don't understand some of the steps or can't carry them out, ask for guidance.
    Step 5
    From the menu bar, select
     ▹ System Preferences ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.
    Step 6
    Reset the NVRAM.
    Step 7
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    If iMessage worked in the guest account, stop here and post your results.
    Step 8
    Boot in safe mode and log in. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
    If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
    Step 9
    According to one anecdotal report, Flash Player may interfere with iMessage, though I don't know how and can't confirm. To test this theory, select from the menu bar
     ▹ System Preferences… ▹ Flash Player ▹ Storage
    and click
    Block all sites from storing information on this computer
    Close the preference pane. If this action solves the problem, please post your results.
    Step 10
    Reinstall OS X.
    Step 11
    If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

  • Having trouble with facetime

    How do you use facetime

    Check this out too -> iOS: Using FaceTime
    If you're calling someone with an iPhone that has FaceTime, you can just tap the FaceTime button while on the call.
    The article above lists more options for creating a call, and details about requirements.

  • I am having trouble using Facetime. When connecting with known users the connection drops out just as the other person accepts my call

    I am having trouble with Facetime. On answering my call by another party the connection immediately fails

    Hello alancc1942,
    The following article provdies some useful troubleshooting steps that can help resolve such issues with FaceTime.
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/TS3367
    Cheers,
    Allen

  • I am having trouble with my FaceTime and imessage?

    I Am having trouble with my FaceTime. When I try to FaceTime some one I am getting no ringing and then I get a message saying lost connection try again. It has been like this since yesterday. I also tried to send a iMessage and it did not go. This is all new to me, has anyone had the same problem? Please help. Thank you.

    Turn FaceTime off in Settings>FaceTime>Off. Reboot your iPad. Turn FaceTime on again and see if it will work.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • I am having trouble with my FaceTime

    I am having trouble with my FaceTime

    Turn FaceTime off in Settings>FaceTime>Off. Reboot your iPad. Turn FaceTime on again and see if it will work.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Having trouble with getting on messages and facetime

    having trouble with getting on messages and facetime.  Got two new ipods, one works fine, the other keeps giving us the error: iMessage Activation Could not sign in.  Please check your network connection and try again.  We have tried to reset the factory settings, and verified that the internet is working.  Please help!

    FaceTime, Game Center, Messages: Troubleshooting sign in issues

  • I am having trouble with iMessage being activated. It has worked up until yesterday and now won't activate and is saying no address in the send and receive section. My number is there but not ticked. Any suggestions on how to fix this?

    I am having trouble with iMessage being activated. It has worked up until yesterday and now won't activate and is saying no address in the send and receive section. My number is there but not ticked. Any suggestions on how to fix this? I have shut down my phone, but still no luck!

    iMessage and FaceTime went down yesterday for some people. Mine is still down. My iMessage is saying the same thing about being activated. Sounds like you are still down too. Ignore the status page that says everything is fine - it lies.

  • My wife and I share apple id but have our own phones, and now having trouble with imessage

    My wife and I share apple id but have our own phones, and now having trouble with imessage. Sharing calenders, apps, music, contacts, etc...all great. But when we imessage each other. Our phones get confused and either not deliver message, or send it to and from itself.

    Go to Settings > Facetime and you will see "You can be reached for video calls at:"
    This should list your phone number (iPhone) and your email address (probably the gmail one).
    And then an option for "Add another email..."
    Choose that and enter your @me.com account and it'll send a verification email.
    Same for iMessage: Settings > Messages > "Receive at" > Add Another Email
    So you can be called by facetime and use iMessage through multiple email accounts yes.

  • I'm having trouble with my imessage activation do i need credit

    I'm having trouble with my imessage activation do i need credit

    What do you mean do you need credit?
    iMessage and FaceTime activation use hidden SMS messages directed to Apple's activation servers in the UK. If you are not using a supported carrier, or if your carrier is not aware that you have an iPhone, the messages may not be able to pass properly.
    What country are you in and what carrier are you using?

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