I'm having trouble with the folder "Automatically add" function. She opens a folder "not added". My machine is a Vaio with Windows 7 home basic antivirus using Microsoft. Regards.

Its a 64 bits.

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I am having trouble viewing the entire content of a PDF opened with adobe reader on my ipad.

I am having trouble viewing the entire content of a PDF opened with adobe reader on my ipad. Mi am able to view the file in its entirety on my Mac but not on my ipad. I have tried saving it to acrobat but that doesn't work either. Any suggestions please.

Hi,
When you say the entire content, do you mean some parts of the pdf are not getting displayed or is it going out of the screen?
Please send a pdf you are having issues with on chmaheshatadobedotcom, it will help us investigating the problem.
-Charu

While travelling in the U.S.A I purchased an app store card for my IPOD which was bought in Canada. I am having trouble redeeming the card on my IPOD, it is coming up not valid. Are these two items compatible?

While travelling in the US I purchased and app store card for my IPOD touch which was bought in Canada. I am have trouble reddeming the card on my IPOD. Are these two items compatible?

Gift cards can only be used in the App/iTunes store in the country in which they were purchased. You can only purchase items from the store of the country you are physically located.

HT204053 i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook

i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook air

Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I am having trouble accessing the iTunes store via iTunes. It shows an error message "iTunes could not connect to the iTunes Store. The network connection timed out..." There is nothing wrong with my connection and I also can't update apps in the app st

I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3. It keeps telling me that my connection has times out and/or check my settings. There is nothing wrong with my setting. I am also having trouble with the app store on my iPhone 4s and can not update apps.
I have signed out of itunes and now cannot sign in again.

I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us.

Hey guys, I'm having trouble matching the colour of the image back ground (white) with the pre-set colour selection. is there a tool that can help me? thanks

hey guys, I'm having trouble matching the colour of the image back ground (white) with the pre-set colour selection. is there a tool that can help me? thanks

Your description of the problem is not quite clear so I made certain assumptions. I hope I am rigtht. I believe you have a color patch such as this:
that you would like to place in an image area that has modeling in its white background. You do not want to lay in a flat color but rather to add a color and not lose the modeling or other background tone. The problem is, after making the selection, if you use Edit > Fill and set the Blending mode to Color, the white background remains white. The only colored background area may be an object's shadow or some similar area that is not pure white. (Image 2) It is an unsatisfactory result.
If that is an accurate description of the problem, consider this:
Image 1: The original image
Image 2: Edit > Fill with the Blending mode set to Color. White remains white
Image 3: Mode changed to Lab Color. Edit > Fill with the Blending Mode set to Color. Then return to RGB.
(I would not normally use this green as a replacement color but since it is a Tiffany clock, I chose a light version of Tiffany's trademark color.)

I have a MacBook Air with OS X and am having trouble accessing the ADT Pulse Home Security System cameras. The mobile (iPhone and iPad) apps allow access no problem, but I can't get a picture on the MacBook. Have tried Safari and Firefox browsers.

I have a MacBook Air with OS X and am having trouble accessing the ADT Pulse Home Security System cameras. The mobile (iPhone and iPad) apps allow access no problem, but I can't get a picture on the MacBook. Have tried Safari and Firefox browsers. Anyone have any ideas? Thanks.

From a Catherine to Katherine -- Had the exact same problem!! I had to enable Java twice - both in Safari and then on the MacBookAir itself.

Having trouble installing the certificate..

Having trouble installing the certificate.. downloaded the file already.(AET.aetx) on my phone, it says Tap to open,.it ask "Add company account? select add..however
it keeps me on the same process.. no installation was done..need help please.. :( currently using Lumia 810

Hello,
To install the certificate, you only have to scan the provided QR code. The code appears when you click the “Install the certificate” link that you see after you generate an application. Press the magnifying glass at the bottom of the mobile phone to launch
Bing search, and then press the eye icon that appears at the bottom of the screen. Point the phone’s camera at the QR code, and the phone will automatically scan it.
Important: Once installed, the phone will take you back to the original screen with a button that says “Install Certificate”. There is no feedback that communicates the success or failure of the installation procedure.
After this, you can install your app by scanning the provided QR code, by following the same procedure used to install the certificate.
I hope this helps.

I am having trouble keeping the quality of my video when exporting to my external drive. I change the kind to "original" but when I view the video from the external drive once exported, the sound and picture are distorted.

I am having trouble keeping the quality of my video when exporting to my external hard drive. I have tried to export from iphoto with changing kind to "original" but when I open the video from the external drive the quality is effected. I have also tried copying the video to my desktop and then dragging and dropping onto the drive...same problem. Any suggestions? I would like to save everything to my external drive so that I can delete all of iphoto library and then reimport to correct a few things.

The file sizes are identical. In the finder I did a search for all .mov files. Then when they came up, I went through them and named each one so that they would be easier to find. I am a new mac user and am used to windows. I realized later that I should not have done this....with a mac files should be named within iphoto app...not finder....When I went to open the videos in iphoto, it wouldn't allow me. I had to go into finder, copy to desktop and reimport into iphoto. Then the videos worked again. However, I had the problem with the poor video quality when copied to external drive before that. Actually the first problem I had was when I copied to ext drive...videos were copying as an image...so I learned that you have to change "kind" to original before exporting....then that problem was solved...now they are videos, not images but not of a great quality. Skips, sound and images are not in sync...etc...

Dreamweaver template / having trouble seeing the previews

I am designing a website, using Dreamweaver for the first
time, and I would like to ask your advice.
Do you know how to apply a dreamweaver template to other html
pages. I have having trouble seeing the previews in the local
browser. For examples, when I preview an html page, that has the
template included, I see the page OK. But when I click to go to
another page with the sample template, the new page shows up, but
without the template design included.

Answered mutliple times on the DW forum.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"happydreamweaver" <[email protected]> wrote
in message
news:fin6nr$5q1$[email protected]..
> How can I apply a template to new pages? I have done the
following:
> Apply the template to the pages as follows:1 Select File
> Open.
> 2 Browse to and select index.html.
> 3 Select Modify > Templates > Apply Template to
Page.
> 4 Type the title of the page in the Banner Editable
Region. Type or insert
> text in the Body Editable Region.
> 5 Select File > Save.
>
> Then when I preview the broswer, I see the html page as
I should, put when
> I
> click to a new page, the new new doesn't have the
template.
>
> Also, when I went to apply the template to a new page, a
message said that
> I
> had orphaned stuff. What does that mean and how can I
get the template
> show
> apply without the hassle.
>

I am having troubles at the moment to make a slide show...the app closed unexpected. and I can not finish the work, plus, the music is not reproduced...

I am having troubles at the moment of making slide show. specially when I want to chage the parameters. the app get closed. If I do not try to change the paramenters any way he music is not reproduced...I would like to download again the app, maybe it is corrupted...
thanks

There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

HT201210 Is anyone having trouble accessing the iTunes store?

Is anyone having trouble accessing the iTunes store?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Is there a way to increase the size of the tool windows/fonts in InDesign. I am having trouble seeing the info (the font is too small)

Is there a way to increase the size of the font in the tool windows in InDesign? I am having trouble seeing the info (the font is too small)

Not possible. You'll need to go to your operating system and choose a screen resolution that displays the screen with larger pixels.
Or get a new prescription for your glasses (seriously!)

HT4236 I HAVE 2 HARD DRIVES ON MY LAPTOP. MY PHOTOS ARE ON 1 HARD DRIVE & MY ITUNES IS ON ANOTHER HARD DRIVE. I AM HAVING TROUBLE SYNCING THE PHOTOS FROM THE SEPERATE HARD DRIVE ONTO MY IPOD TOUCH. ANY HELP?

I HAVE 2 HARD DRIVES ON MY LAPTOP. MY PHOTOS ARE ON 1 HARD DRIVE & MY ITUNES IS ON ANOTHER HARD DRIVE. I AM HAVING TROUBLE SYNCING THE PHOTOS FROM THE SEPERATE HARD DRIVE ONTO MY IPOD TOUCH. ANY HELP?

There is a whole lot of bad going on there.
There are problems both drive errors and USB errors. I don't believe it.
I have a hunch the drive is starving for power.
USB devices are supposed to function all the way down to 4.25V. Not all do.
USB ports are supposed to be able to deliver 4.25V at the end of the cable at 500mA. Not all do.
USB 2.0 devices are not supposed to draw more than 100mA unless they negotiate for more. Some violate that.
USB 2.0 devices are never supposed to draw more than 500mA. Some violate that. Especially disk drives.
My guess is that your drive is drawing excess current and the voltage drop through the port and cable are dropping you below 4.25; or at least below the voltage that your drive goes "Tango Uniform"[1]. Does your drive have the option for external power? If so try it. Following up on wtx's comment; USB 3.0 is capable of delivering more power. Also, some drives have used a cable that violates just about every aspect of the USB specification: A "Y" cable that plugs into two host ports to provide more power to the guest. I despise this solution with every fiber of my electrical engineering existence; never-the-less, you might try one.
edit: [1] Teats Up.
Last edited by ewaller (2015-04-04 17:02:04)

I am having trouble loading the new LR 5.3

I am having trouble loading the new LR 5.3 with the error msg 1642?
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ----------- Payload: Adobe Photoshop Lightroom 5 5.3.0.0 Adobe_Lightroom_x64.msi_5.3 ----------- ERROR: Install MSI payload failed with error: 1624 - Error applying transforms. Verify that the specified transform paths are valid. MSI Error message: ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1624 -------------------------------------------------------------------------------------

Hi Blecho,
Do you get the same results if you download the 5.3 update directly from here? Lightroom 5.3 Now Available:http://blogs.adobe.com/lightroomjournal/2013/12/lightroom-5-3-now-avai lable.html
Let me know how it goes.
Cheers
LP

I'm having trouble with the folder "Automatically add" function. She opens a folder "not added". My machine is a Vaio with Windows 7 home basic antivirus using Microsoft. Regards.

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