I'm having troubles with my iPhone 4?

Hi. I had recieved a new iPhone 4 for christmas of 2010. I have been having minor problems with the phone since then. Sometimes when someone is calling me, and i slide the bar to accept the call, the screen freezes and wont do anything. One day my YouTube app had gotten erased and is gone. Some of my Apps freeze. My camera flash is yellow. i do not have facetime on my phone! and recently i changed my passcode lock to my phone and forgot the password, so it said to connect to iTunes and restore my entire phone. I did that 4 times and each time it failed to restore. so now i have a useless phone which i cannot do anything!
If I went to an Apple store tomorrow, do you think they would let me exchange my iPhone for a new one, at no cost? I've only had the phone for 8 months...
Thank you,
Arthur

Try reseting your iPhone from iTunes first. In iTunes, once it's connected click on your iPhone in the sidebar and simply click reset. It will take a little while and wipe your phone, but it should work. If not, go to the Apple store.

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Syncing an iPhone 4S running iOS 7 requires at least an Intel Mac running 10.6.8.
If your computer can't be upgraded to the required OS version, buy a secondhand or refurbished one which can.
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I'm having troubles with my iPhone 4?

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