I'm in a bind... Over the years I have purchased a good amounts of apps. Some has hacked my apple I'd changed my security questions and was charging me money every month. When I went to cancel the purchases through my bank my account was disabled. Help me

I'm in a bind... Over the years I have purchased a good amounts of apps. Some has hacked my apple I'd changed my security questions and was charging me money every month. When I went to cancel the purchases through my bank my account was disabled. Help me

No I did not change the email that I used to create the account.... Someone made new security questions and when I went to change them I had to verify and it sent the answers to an email address... Get this though... The email address that it sent the answers too waste letters in the middle were starred out like this t*****@aol.com. That's not my email. Why did it not send the questions to my apple ID email account right? if you know how to change the email to a new one that would be awesome if you could share that info with me.

Similar Messages

  • How do I change my security questions and answers without setting up a new account. I can't remember the answers to the questions that they ask.

    How do I change my security questions and answers without setting up a new account. I can't remember the answers to the questions that they ask.

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT201363 I don't remember my two security questions and I saw where you could send it to your email but the email it shows I could send it to is not the email I set up with it is there a way I can change the email on there to send to the email I have

    I don't remember my two security questions and I saw where you could send it to your email but the email it shows I could send it to is not the email I set up with it is there a way I can change the email on there to send to the email I have?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • When I got to my manage account I can not change my security questions and I have no idea what they are. Can anyone help?

    When I got to my manage account I can not change my security questions and I have no idea what they are. Can anyone help?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76108)

  • Hello i have problem to chang my security question and forget the old answer

    I'm outside U.S now

    How do u change your security question when u have forgot the old answers to the questions

  • How can you change your security questions and answers if it doesn't show the link forgot answer?

    how do you change your security questions/answers if it does not show the link forgot answers

    Hi, Morganr2954.  
    Thank you for visiting Apple Support Communities.  
    I understand that you want to reset your security questions.  Here is an article I would go though for this.  
    If you forgot the answers to your Apple ID security questions
    http://support.apple.com/en-us/HT201485
    Cheers, 
    Jason H.  

  • I am trying to change my security questions, and it won't send the email to my email.

    It says it sent it to the email i am using, and it sent out the password change, but im not recieving the security question email. HELP

    I am having the same issue, it just won't send the e-mail. The options that apple provides you are:
    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID
    Basically it tells you to go through the link to manage your ID and click on the link to send you the email (which we all did and clearly it's not workin)
    Then you can submit a form (which I did and was contacted but all they can manage to say is to call customer service as they are "not able to help" through e-mail. So the reply was to follow option 5, however I specified in the e-mail that I cannot call since I live in Costa Rica and cannot make international calls... THEY HAVE ME IN A LOOP I REALLY NEED TO GET OUT OF!!!!! If any one of you gets this issue fixed without calling, please let me know!

  • HT5616 Where do I go to change me security questions and answer to sign into the iTunes Store

    Where do I go to change the question and answer to sign into the iTunes Store

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I can't buy apps in my iPhone because iTunea ask me all time security questions and I don't remember the answers, but I send to my email and itune didn't send me for single up

    how come I can reset my security questions? I sens to my email and iTunes didn't send me for reset them

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I have been trying to change my security questions and im not getting the emails to do so

    ive been trying to change my security questions but it wont send me a email

    Read this about how to change the security questions: http://support.apple.com/kb/HT5312
    If you can't use these procedures because you don't have a rescue email address you will have to contact Apple. See http://support.apple.com/kb/HT5699
    You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
    You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form.

  • What do I do when I am trying to change my Security Questions and wont send to my email... PLEASE HELP!!

    I CANT FIGURE THIS OUT AND I WANT TO DOWNLOAD SONGS AND READ BOOKS!!

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I backed up my itunes files to disk on my cpu and then I bought a new computer when I went to transfer the files I found that all the disks were blank.  Is there anything I can do now

    I backed up my files on dvds before buying a new computer.  When I went to tranfer teh files onto my new cpu the dvds were blank.  Is there anything I can do to get my files back.  Oh and I live in Canada.............

    It would probably work if the thumb drive was still connected when you tried to play the song.
    Go to iTunes preferences Advanced tab.  There is a checkbox for Copy files to iTunes Media folder when adding to library.  If that checkbox is not checked, iTunes adds songs to your library but links to the song file from where it was added (which would be on the thumb drive).  When you disconnect the thumb drive, iTunes says "the original file cannot be located."
    If this is the reason for your problem, check that checkbox.  You may also want to check the other checkbox for Keep iTunes Media folder organized, if it's not checked already. 
    With the thumb drive NOT connected, remove all of the songs you recently added from the iTunes library.  Then, connect the thumb drive and add the songs again, like you did before.  This time, iTunes will make of copy of the song files and put them in the iTunes Media folder.

  • HT5312 I do not know how to change my security questions.  They do not believe my answers when I have the answers in front of me.  What can I do.

    I need to get help.  They keep telling me that my security questions are wrong when I have them right in front of me.  How so I correct this. 

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96417)

  • I changed my security question and the correct ones do not come up

    I forgot the answers to my security questions. I went ahead and changed them but when I went back to purchase and had to answer my security questions the old ones were still there. What is wrong...

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104820)

  • I need help changing my security questions and dont know the answers to the ones i already have set

    i made my account like 4 years ago and have tried every possible answer to my questions i can think of but everytime it says one or both of them is wrong.  i tried changing them but there isnt a button that i can click to change them as far as i have seen it just keeps asking me to answer them.  i need to change them so i can buy songs on my new laptop please help.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103373)

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