I'm in India and have no service!!
I just arrived in India, and have no srevice. Before I left the US, I checked & was told my Droid global didn't need a plan. I would be billed by the minute. I'm OK with that, But I am trying to find "live" on line support. I cannot find anything on verizonwireless.com Any suggestions?
Hello,
Thank you budone for being eager to assist this customer with their International calling issues. It is very much appreciated.
gregkmason, from an alternate phone, you can call our Global Services team at 1-908-559-4899 for assistance. For more information on International Roaming, please visit the link below:
International Roaming (Global Phone)
Have a fun and safe trip.
KellyW@VZWSupport
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if an artist has to release her song on her own in india and have download capability on Itunes, what does itune require from an artist to set up such a facility?
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Dear Friends,
I have purchased Ipad 3 from the US but unfortunately while returning back to India I have lost in transit the copy of Invoice and a tiny PIN which helps in inserting 3G card.
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http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=54813
Cheers, Tom -
Just got to South Africa and have no service although I purchased an add on?
When I got to South Africa and realised I didn't have any service, I purchased a roaming '30 mins anywhere non EU' add on. However I still don't have service?
Please can someone help!
Thanks so much in advance!Buying a bundle doesn't mean that your device will work aborad you need to make sure roaming is enabled on your account.
If you have a EE extra plan you still need to make sure roaming is enable on your account your plan only gives you free/cheaper calls when abroad.
If your wanting to enable roaming on your account there could be a deposit to pay if you haven't had the device for about 6 months.
Unless you have paid the deposit then roaming is not enabled on your account.
You need to activate roaming on your account by calling 150 from your device or from a landline 01707 315000 before you leave the UK.
But you still might be able todo this if you are abroad.
From the home page of your account go to "Plan and add-ons>Manage this device>>Usage Controls> and select Allow on call abroad and premium rate, If the option is not there you need to call
It can take 24 hours to activate
If you had this device/contract for under 6 months you need to call customer services on +44 7953 966250 from a landline.
Once you have activated roaming you can then use this link to see what cost there is and what bundles you can have.
http://explore.ee.co.uk/roaming/ee
Please read this about voicemail
http://ee.co.uk/help/getting-started/setting-up-voicemail/divert-to-voicemail
And this
http://ee.co.uk/articles/set-up-your-phone-for-using-abroad
Also sending a text to 150 with the words of RO country your going to i.e. RO Spain will get you a reply of what the costs will be from that country. -
My ipod A1367 has somehow been accidentally reset. It won't do anything. It just shows a picture of the Itunes logo and the USB cord. What can I do???
What if I no longer have access to the synching computer?? An ex set it up and that is no longer an option.
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I have purchased my iphone in uae and now i m in india and my iphone hardware buttons are unreactive and i have to service or replace but i have lost my bill and on net there exist all info of my purchase can i service it in india without the bill
If you purchased in the UAE then it must be returned to the seller in the UAE for repair or service under warranty
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Their service report No. 36679.
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There are no Apple Staff on this forum ,it is User to User -
Apart from the lock button problem in iphone 5 the display brightness suddenly goes blank and becomes normal after locking and unlocking the iphone. The Apple service centre in India is denying to service the iphone as it was purchase in USA even though the iphone is in warranty.
iPhones do not have an international warranty. Warranty is valid only for the country of purchase. This is most likely because different countries require different iPhone models. Not reasonable to expect all countries to maintain stock for all models.
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I have bought Iphone 4 from apple store at Santa clara CA. However now I am in India. My phone has developed problem and getting switched off at randomly though it is fully charged. The authorised apple service centre is not providing me service as the it is bought in USA. Can anybody help
sgfromkanpur wrote:
I have bought Iphone 4 from apple store at Santa clara CA. However now I am in India. My phone has developed problem and getting switched off at randomly though it is fully charged. The authorised apple service centre is not providing me service as the it is bought in USA. Can anybody help
That is correct - there is no international warranty.
Either send it to someone you trust in the US or fly back and have it looked at. -
hi. I have the ipad 4 and have got a Vodaphone ( India) data sim, however it does not seems to work. The CS support at the gallery and the call center is lousy as they dont seem to know what they are upto. Although the sim is active i am unable to surf. The vodaphone number is
9168554687. Please assistSince this is a carrier issue, we are probably not going to be able to help you. You are paying for this service, so be assertive when you call customer service.
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(i bought iphone 5c 4-5 days back from india and today back button of this phone not working, i am totally dissatisfy with the apple service support. i want replacement.)
Hello i am nitin from india, i purchased a iphone5c because i heard that iphone comes with a great coustmer service, but this statment becomes totally wrong today, when i faced coustmer executive at service center of iphone then he said that i have to check it out and it may be a physical damage, ( how it is possible even i carried this phone with anti shock cover guard and its never fall down from my hand.) the simple thing i know that i want my phone replaced, otherwise it would be a great mistake of my life to purchase an iphone.
Thanks to all apple team for your wonderful service,Welcome to the user to User Technical Support Forum provided by Apple.
For your issue... See here...
Contacting Apple World Wide for Support and Service
http://support.apple.com/kb/HE57
Apple Warranty > http://www.apple.com/legal/warranty/
iPhone Warranty > The warranty is only valid in the country of original purchase... Except for EU Countries... -
Hi I live in India and would request an email service from customer representatives
Hello,
I live in India and I need email address for customer service to discuss my issues/concerns. I cannot call or cannot get anyone on chat. Please email me a customer service email so I can talk to them. Its quite urgent.I had a chat representative help me. I have been with Verizon for many years now and yet again their great customer service bowled me over and I am going to be loyal to them forever. They are so understanding of your concerns and always help you out. Love Verizon wireless!:)
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how to unlock iPhone in India,i have brought a iPhone from Canada and here only UK based iPhone are unlocked what to do now??????please help me.......
ONLY the Carrier the phone is Locked to can Unlock it.
Contact the Carrier and ask if they offer this service and if you qualify. -
A few days ago I reset my apple Id password. After that, my phone has been acting up. I logged into my apple id on my phone using my new password. (I have an iphone 5c with ios 8). And ever since, I ahve not been able to receive iMessages using my phonenumber. I checked my settings, and it shows my phoneumber as a dimmed option for my iMessage, but won't let me choose it. At this point, I got fed u with not being sble to receive messaages (Since the majority of my contacts use imessage and don't have my email) so I restarted my phone. Now it is saying that I have no service and that my phonenumber is unknown in the phones app. I nee dto be able to use my phone regularly so please help me ASAP.
Hello ,
Thanks for using Apple Support Communities.
From your post I understand that your iPhone is displaying No Service. Because it is displaying No Service, you are unable to link your phone number. First, follow the directions below to resolve the issue of No Service appearing.
If you're in your carrier's coverage area
Follow these steps, testing after each.
Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Restart your device.
Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
Check for a carrier-settings update: Connect to a Wi-Fi network, tap Settings > General > About, and install any available carrier-settings updates. If you can't connect to Wi-Fi, connect your device to a computer that has iTunes.
Update your iPhone to the latest version of iOS.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Contact your carrier to check for any network or account issues.
Restore your iPhone.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Take care,
Alex H. -
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