I'm installing my CS6 download, and my Serial# won't work

It tells me that it's a valid serial number but not for any products I have on my system.
I just reinstalled Windows 7 on my laptop and am reinstalling my programs. I'm having all kinds of trouble with the Adobe CS stuff. I have the CS 5.5 DVD and downloaded my CS 6 upgrade, and I have had to install trial versions because the serial number won't work.

If you have trial versions installed, your serial number can be used to convert them to fully activated versions

Similar Messages

I'm getting an error message updating PS6 perpetual license. The suggested fix recommends uninstalling and re-installing. I first installed as a download and have no product DVD. Where do I find a download?

I'm getting an error message updating PS6 perpetual license. The suggested fix recommends uninstalling and re-installing. I first installed as a download and have no product DVD. Where do I find a download?

Download it here:
Download CS6 products
Gene
(If this does successfully solve your issue, mark this as answered to close the case. If not post followup questions.)

I install my CS6 Design and Web Premium unsuccessfully.

I install my CS6 Design and Web Premium. The whole process seem normal until at the end it says, "Installation finished. But unsuccessfully for the following modules." And then showing all the modules icons. What should I do now?

Please share the install logs and the system info.
http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

I installed Lion OS X and Logic Pro won't run. I downloaded the 9.1.5 update: "An Eligible Logic Pro Version Was Not Found in the Applications Folder. This Update require Logic Pro Version 9.0 or higher". I have Logic Pro Version 9.1.1 installed.

I installed Lion OS X and Logic Pro won't run. I downloaded the 9.1.5 update: "An Eligible Logic Pro Version Was Not Found in the Applications Folder. This Update require Logic Pro Version 9.0 or higher". I have Logic Pro Version 9.1.1 installed.
I even pulled the dmg file into the Logic Studio folder in my applications directory and it still does not recognize it. What do I do now?

Niel: Thanks.
For others benefit, here is what happened.
I had installed Logic Studio 9.1 some time ago.......not knowing what all the programs were nor what they did, I created a "Logic Studio" subfolder in my applications folder and put all Logic Studio programs into it so I'd know where they were and could review each at my leisure over time.
My assumption now is that when the updater looks for the Logic Pro program, it looks only in the applications folder. It seems lame that it would not also look in the subfolders of the applications folder, but that apparently IS the way it works. Because my Logic Pro program was located in the "Logic Studio" subfolder, the updater just didn't see it..hence the error message I received when I tried to update.
Solution: I moved all the Logic Studio programs out of the subfolder and now they reside in the applications folder. Ran the 9.1.5 updater and it worked like a charm.

Having trouble installing Adobe CS6 Design and Web Premium on Windows 7 64-bit

I am trying to install Adobe CS6 Design and Web Premium on Windows 7 64-bit. Everything goes well until installing AdobeHelp and when the minutes from 20 minutes jumped to 200 minutes and freeze.

Hi.
I don't know if you are on a personal PC/Mac or on a large environment. On my case I'm trying to use AAMEE to package and SCCM 2012 to deploy it over a considerable number of 64bits machines.
So, I have created a Deployment using AAMEE and one of the Exceptions was AdobeHelp. The command line that was provided on the Exceptionsinfo.txt after building the package is:
AdobeHelp\InstallAdobeHelp.exe appVersion=4.0.244 appId=chc pubId=4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 installerArg1=-silent installerArg2=-eulaAccepted installerArg3=-programMenu installerArg4=AdobeHelp.air
With the normal AAMEE package I will not be able to install all the Exceptions so I created a CMD file with a sequence to install the main MSI and then the Exceptions. To the provided command before mentioned I included the following:
start /wait "%~dp0\Exceptions\AdobeHelp\InstallAdobeHelp.exe" appVersion=4.0.244 appId=chc pubId=4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 installerArg1=-silent installerArg2=-eulaAccepted installerArg3=-programMenu installerArg4=AdobeHelp.air
My sequence goes well but then when trying to install AdobeHelp it sends an error that it can't find -silent and seems that it got frozen as it's still runing the installation as I'm writing.
If someone has any idea please share it with us as this could be an error on AAMEE with the command that it was provided to me after creating the deployment package.
Thanks and kind regards.

I've downloaded and installed flashplayer five times and cannot get it to work

I've downloaded and installed flashplayer five times and cannot get it to work. Each time I go back to espn3 it tells me to install a new flashplayer.

To give you any useful advice, I'm going to need to know more about your computer and browser:
https://forums.adobe.com/thread/1195540

HT4623 Why can't I play facebook games? Do I need toWhy can't I play Facebook games. Do I have to download and install something ? download and install something ?

Why can't I play facebook games? Do I need toWhy can't I play Facebook games. Do I have to download and install something ? download and install something ?

Why?
Probably because Facebook Games on the website need Flash to run, and iPads don't natively support Flash.
You may be able to find a Flahs supporting browser in the Appr Store. (Search for "flash browser"). Though support is not 100% for any of them, but maybe some of the games may work.

Uninstalled new version, horrible. Installed the older version and now it won't open! HELP WANT MY MUSIC!

I installed the new version thinking it would be the same, It was horrible! uninstalled it... Installed the older version and now it won't open and when I try it says it can't because the library can't open because it was used on a newer version. Come on! I just want my music! How do I open this and get my music back.
I put my Ipod in and it still says the same thing, what's going on? Please help me!

I don't know whom to thank first-- b noir for telling me about the Lorraine fix or Lorraine for figuring out the fix. THE LORRAINE FIX WORKED FOR ME!!! (I feel a little like I am advertising "Hooked on Phonics" with that last line!)
Thank you doesn't say it strongly enough, but THANK YOU b noir and Lorraine for your help. I was to the boiling point last night and starting to get there tonight. Now I am resting easy and thankful that there is a community of computer users out there who care enough to troubleshoot problems together and work together to figure out a solution--and then to take the time to post and share information.
I would STRONGLY suggest that anyone who is having the iTunes issues where iTunes just plain won't open at all after downloading the newest version and has a pc with Norton Internet Security 2005 try the "Lorraine Method."
I am so happy I think I might sing. Or not--I will let my songs on iTunes do the singing for me now that I can again!!!!!!!
And to those still looking for answers--be patient--I now know how incredibly frustrating this can be and I hope that you all find your solutions very very soon!!
--Alexis

TS3212 when installing iTunes on my new laptop a message box appears saying some sort of error has occured and i have to uninstall it then reinstall it again and it still won't work what should i do?

when installing iTunes on my new laptop a message box appears saying some sort of error has occured and i have to uninstall it then reinstall it again and it still won't work what should i do?

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

I have Lightroom 4 on disc which is installed on my Mac desktop. I want to use it on a new MacBook with no disc drive. Can I install it by download using the serial number? How?

I have Lightroom 4 on disc which is installed on my Mac desktop. I want to use it on a new MacBook with no disc drive. Can I install it by download using the serial number? If so< how?

1. Go to the following website and download the last version of Lightroom 4:Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 4.4.1
2. Run the installation package to install Lightroom.
3. Use your existing serial number to activate the program.

Download Error - Contact customer support. Indesign wont load application have gone from the control panel. CS photoshop loads and wants a serial number - and my serial number dosent work?

Download Error - Contact customer support. Indesign wont load application have gone from the control panel. CS photoshop loads and wants a serial number - and my serial number dosent work?

Hello Bradley,
sometimes the "opm.db file" is the culprit. In this case you should delete it.
But as much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter

I just (10 minutes ago) downloaded an update to Firefox Sync and now it won't work

A few minutes ago (10 November 2010 18:00 GMT approx) I downloaded an update to Firefox Sync after getting a prompt and now it won't work. It is not listed under tools as before or in the browser taskbar. It appears as a green jigsaw-puzzle-piece in my list of add-ons saying "this add-on will be installed when you restart Firefox". I have restarted FF about 5 times now and it still won't install. I have the most up to date version of FF.

I assume Google toolbar extension is not compatible with Firefox 5.
You can try this extension to override compatibility issues,
* https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/

I am having a big problem. I am not getting notifications from snapchat and only snapchat. I've made sure every notification setting was on and it just won't work. I have also restored my phone and deleted the app and re-downloaded it multiple times. Help

I am having a big problem. I am not getting notifications from snapchat and only snapchat. I've made sure every notification setting was on and it just won't work. I have also restored my phone and deleted the app and re-downloaded it multiple times. It just wont give me my notifications. Help please.

Go to Settings > Privacy > Location Services.
Turn off SnapChat.
Go to Settings > Notification Center
Turn off SnapChat.
Restart the device.
Go to Settings > Privacy > Location Services.
Turn on SnapChat.
Go to Settings > Notification Center
Turn on SnapChat.
Test the issue.

I tried to update my iPhone 4s to the ios 6 and it wouldn't download and my phone will not work now.

I tried to update my iPhone 4s to the ios 6 and it wouldn't download and my phone will not work. I started the download and it said that it had 6 hours remaining, so i just left it overnight. The next morning it was working fine, but the ios 6 didn't download. I looked at it later and it had the turning on screen with the loading bar under it. It stayed like that for a while and the bar didn't move. I needed to use my phone so I tried to make it go to the home screen, but nothing happened. I held down the lock and home button for a few seconds and everything went black. I tried to turn it back on and all it has done all day is stayed on the turning on screen. I tried plugging it into the wall, and nothing happened. I tried connecting it to iTunes, and nothing happened. I don't know what I need to do to get it to work.

OMG is working OMG OMG OMG Thanks alot dude!

How do I reinstall an older version of the software on my IPod touch? Installed the latest update and now it no longer works in my car

How do I reinstall an older version of the software on my IPod touch? Installed the latest update and now it no longer works in my car.

I'm sorry, but Apple does not provide a downgrade path for iOS. Because downgrading is unsupported by Apple we cannot discuss it on these forums.
You may leave comments at Apple Feedback.

I'm installing my CS6 download, and my Serial# won't work

Similar Messages

Maybe you are looking for