I'm installing PS CS5 Exteneded on my new laptop. I get an error saying the serial number is not valid for this product. Help!

If you purchased it from Adobe, it is registered and that would prove ownership as well as the emaill they sent with the serial number.
https://www.adobe.com/account/my-products-services.html#MyProductsHeader
Sign in with the email and password that you bought it under.
Click on the triangle next to your product and you will see the serial number assigned to you.
You have a valid record and proof of ownership. Try again.
Gene

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I'm trying to reinstall photoshop CS5 in a new laptop but i have an "The serial number is not valid for this product" error

I'm trying to reinstall photoshop CS5 in a new laptop (pc) but i have an "The serial number is not valid for this product" error.
I have deactivated photoshop in the old computer.
The old laptop have photoshop installed with the DVD but the new laptop don't have DVD so i downloaded cs5 from Download CS5 products. ¿Maybe doing this is an error?

the installation files work the same whether from a disc or download, but there are other ways to mismatch a serial and installer.
Error "The serial number is not valid for this product" | Creative Suite

When i try to install my newly bought CS5 it says"The serial number is not valid for this produkt" what to do???

When i try to install my newly bought CS5 it says"The serial number is not valid for this produkt" what to do???
/ Jojja

Oh my, I hope so too but its pretty common on these types of sites - even eBay sellers do it. Its all about the way they word it. Some sellers are very crafty in the way they word their ads misleading the buyer into thinking they're getting a legitimate and licensed product when it's actually not. Be careful in any future products you buy on these kinds of sites.
My advice is to quickly write an email to the seller and demand to know what you just bought - Be VERY specific and thorough with your questions - for example on ebay I bought a computer that had CS5 installed on it (but it didn't come with the install disks) This particular seller installed CS5 or 6 as well as the Microsoft Suites on all of his used pc's. So before I bid, I sent an email to him asking if it included the product codes for the CS5 because I intended to register it for Adobe support. He advised me that he bought bulk licenses for all his software, he told me exactly where the product codes were on a document and they were in fact legit.
Also check the return policy of the Site (not the seller) sometimes they offer a little protection to their customers. Be sure to contact their support department and their Fraud department if it turns out you were scammed. And definitely give negative feedback to the seller.
One more thing, you should also check with the Adobe licensing support department. In fact, do this FIRST - so that you're sure the code is no good. Sometimes the product codes have expiration dates (though I've never heard of it happening to entire suite) If this is the case they will issue you a new code free of charge.
Good Luck. I really hope it all works out for you.

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I can't activate my serial number for adobe indesign cs5"The serial number is not valid for this product"

Alright- I am working on escalating this to our senior Volume Licensing team to help, but in the meantime, please ensure that you've tried the steps here: Error "The serial number is not valid for this product" | Creative Suite

Win8 CS5 serial number is not valid for this product

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Perpetual Photoshop versions support one platform. For a fee you can switch platform and get a serial for the other platform.

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My laptop crashed and I had to install PhE11 on another laptop. After installing it says: this serialnumber is not valid for this product.
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Walked through the CC Cleaner, the log removed some things and this is the summary of warnings:
[Tue Dec 30 15:01:43 2014] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Tue Dec 30 15:01:16 2014] DB does not exist at: C:\Program Files\Common Files\Adobe\caps\caps.db
[Tue Dec 30 15:01:42 2014] Warning: Failed to remove file,folder trying again
[Tue Dec 30 15:01:42 2014] Warning: Failed again to remove file,folder
[Tue Dec 30 15:01:42 2014] Warning: Failed to remove file,folder trying again
[Tue Dec 30 15:01:42 2014] Warning: Failed again to remove file,folder
[Tue Dec 30 15:01:43 2014] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
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URGENT!!!! get the same message "serial number not valid for this product" and I am RE installing on the same computer that crashed last week...

I am attempting to RE install PSElements 11 on a computer where it WAS last week but had a hard drive crash. The message is wrong and the serial number is correct. URGENT as I am at the apple store trying to get help from apple people, and they DON'T want me to install a new version of Yosemite as it will make computer slower...

Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

Trying to install CS5.5 Design Std. Serial No. provided "is not valid for this product"

Hi, I'm pulling my hair out here.
I bought CS5.5 Student/Teacher edition and applied for my serial number from Adobe. After validation of my proof of education Adobe sent me a serial number. When I attempt to install I get the message "This serial number is not valid for this product" Anyone know why, I've looked under the installation help guidelines but to no avail. I'm using Mac.
Thank you , in anticipation.

You'll need to contact support to make sure that the serial number you received is correct for the product you're installing. And if it isn't, have a new serial number issued. So sorry for the inconvenience. For the best assistance, I recommend our chat support at http://adobe.ly/tuMwkC.

I am trying to install CS3 on Windows 8 and keep getting a message saying "the serial number I entered is not valid please enter it again" Does anyone know how to install successfully on Windows 8?

I am trying to install CS3 on Windows 8 and keep getting a message saying "the serial number I entered is not valid please enter it again" Does anyone know how to install successfully on Windows 8?

CS3 is unsupported under Windows 8. That said, you'll need to contact Adobe
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I bought Creative suite 5 a few years ago, my computer's hard drive failed, after It was fixed I re installed my program and it now says my Serial number is not valid.

I bought Creative suite 5 a few years ago, my computer's hard drive failed, after It was fixed I re installed my program and it now says my Serial number is not valid.
I'm on the last day of a 30 day trail... it won't take my serial number which is the same one that worked before

Contact support by web chat.
Mylenium

Issue when installing SQL Server Express 2012 - "The requested control is not valid for this service" + "Could not find the database engine startup handle"

Good morning,
I'm experiencing the following issue when installing Microsoft SQL Server Express 2012 (with tools, SQLEXPRWT_x86_ENU.exe) on the laptop of my company;
Installation goes plain until around the end of the progress bar, it stops on the setup of
SqlEngineDBStartConfigAction_install_configrc_Cpu32
giving 7-8 times, even pressing "Cancel", the message "The requested control is not valid for this service";
After this, I receive one last message ""Could not find the database engine startup handle", then installation ends with failures, in particular the Database Engine and the Server Replication failed to be installed.
I've put in my SkyDrive the error log I received after the install;
I'm at full disposal if you need further information,
thank you in advance
Best regards
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Well, i just ran into this issue and the problem was lack of admin rights. It was my company's laptop so got the setup initiated by my company's IT team with admin rights. However, the upon completion of setup, i go the same error messages as stated above:
SqlEngineDBStartConfigAction_install_configrc_Cpu32
giving 7-8 times, even pressing "Cancel", the message "The requested control is not valid for this service";
After this, I receive one last message ""Could not find the database engine startup handle", then installation ends with failures, in particular the Database Engine and the Server Replication failed to be installed.
Also, if you open SQL Server Configuration, the status of the service is "Change Pending" and you would not be able to set the startup login type to Local Service/System/Network.
Then, I just got my account added as Local Admin and then tried to start the service and was able to.
However, I am not sure whether same was the case for you.
Please mark the answer as helpful if i have answered your query. Thanks and Regards, Kartar Rana

Hello, I recently bought a computer and I have installed adobe photoshop ellements 12 license, but the serial number is not valid what can I do?

Hello, I recently bought a computer and I have installed adobe photoshop ellements 12 license, but the serial number is not valid what can I do?

Moving this discussion to the Downloading, Installing, Setting Up forum.
Adobe potoshop elements are you able to register the serial number at http://www.adobe.com/? You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

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Jb4short you can verify your registered serial number under your account at http://www.adobe.com/. You can find more details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
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Error "This serial number is not for a qualifying product..." when installing an upgrade or upsell
Adobe upgrades and upsells require a qualifying previous product. If the upgrade or upsell installer can't find a previous product on your computer, it asks you to enter the serial number of a qualifying product.
Try the solutions in this document if you receive the error “This serial number is not for a qualifying product. Please try another” when you enter a serial number in the Serial Number Upgrade screen.
Can't find your serial number? See Find a serial number.

Sanjeevmishra you need to locate a qualifying serial number in order to install an upgrade version of the software. You can find your registered serial numbers by following the steps listed in Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

I'm installing PS CS5 Exteneded on my new laptop. I get an error saying the serial number is not valid for this product. Help!

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