I m loosing my sms messages when I update my iphone to ios 6
Is there any know how to recover them?
What happens when you try to restore from icloud?
instructions here, under line "restore from icloud."
iOS: How to back up and restore your content - Support - Apple
Similar Messages
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When I updated my iPhone to iOS 6.1.3, somehow the iTunes App did not make it back to my iPhone. So, I now have an iPhone without the iTunes App. All other apps are on my iPhone. How do I get back my iTunes App, so I can continue buying music and flix?
Check the General -> Restrictions settings and see if perhaps the iTunes app is turned off there. If not, the app may have been inadvertently moved to another home screen or dropped into a folder. Do a search for the app or try resetting the Home screen layout: Choose General > Reset, then tap Reset Home Screen Layout.
Regards. -
When I updated my Iphone to ios it wouldnèt activate, it just kept saying the server was unavailable and idk why.
was your device ever hacked or jailbroken?
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When i update my iphone to ios 6.1.3 I can not restore my data neither from icloud nor from my device.How can I restore again. I do not have any backups except the one on icloud.
What happens when you try to restore from icloud?
instructions here, under line "restore from icloud."
iOS: How to back up and restore your content - Support - Apple -
SMS messages are not saved on iphone on ios 7.0.4
After updating iPhone 4S to ios 7.0.4 it was a week before I realized that there was a problem with sending and receiving messages. They appeared to be hanging at about 90% when sending and would stay as "sending" even when delivered (to the other iphone I have). An incoming SMS wouldn't open, i.e., showed no content. Tried all the suggestions re resetting network settings, etc etc etc but nothing worked. I have done a complete restore of the ios and I have sent and received a SMS successfully but they are not being saved. Sent message has disappeared and incoming message is read but isn't there later, just disappears. Vanishes. I like to keep some messages to refer back to sometimes while others I am happy to delete almost immediately.
Is this a problem or is it a "feature" of ios 7?Hi,
So you are unable to access Notification Centre and Control Centre from all screens including the home screen?
You can try activating AssistiveTouch by "Settings > General > Accessibility > AssistiveTouch > AssistiveTouch: ON".
In some cases activating this feature has known to fix this issue (whilst the feature is active). I cannot think of any other immediate fixes. Hopefully Apple will address this issue soon in a forthcoming update to iOS 7.
Hope this solves your issue! -
I had tried and restore again and again via itunes and it said the same answers. My donwload was corrupt. I try with manual restore (shift + restore) in itunes and it failed already and the popup window said "my iphone cant restore iphone. Unknown error (14)." For now, my iphone still in recovery mood and the logo connect to i tunes appear when i switch on. I tried use another usb, another computer and another port to restore this but all method was failed. What the problem? Help me.
Hi there besiburuk,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
-Griff W. -
When I updated my iPhone to IOS 5.0 software, it deleted my apps and I do not know why.
When I downloaded the newest 5.0 IOS software update, it delted my apps for no reason. I do not know how to get them back or why they were deleted in the first place. Please help!! I paid much money for many of my apps and I expect apple to do something about it.
This may be an error caused by the update. You can try to sync your contact information with iCloud and backup the rest of your data and then restore the device and see if it starts to work normally again.
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HT4623 Problem occurred when I updated my iphone 4s (Ios 6.1)
I updated Ios 6.1 , but there is a image on screen that i must connect with itunes which is also connected with computer when i downloaded ,now i cant do any operation with 4s . I can see only the image on it.
And what I should do ?Check the General -> Restrictions settings and see if perhaps the iTunes app is turned off there. If not, the app may have been inadvertently moved to another home screen or dropped into a folder. Do a search for the app or try resetting the Home screen layout: Choose General > Reset, then tap Reset Home Screen Layout.
Regards. -
Hi why does my itunes always say "error contacting server" when i update my iPhone 5 (iOs 6.0.2) with the iOs 6.1.3 update?
Hey Tigergirl17,
Thanks for the question. If you haven't already done so, you may want to update iTunes to v11.1 (released on Sept 18th). After updating iTunes, you can then update your iPhone 5 to iOS 7.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
Thanks,
Matt M. -
Why does everyone at my work loose their internet connection when I update Adobe Cloud Products?
Why does everyone at my work loose their internet connection when I update Adobe Cloud Products? We are on a 20mb broadband connection and there is around 20 people using computers at my work but when I start my Adobe Cloud Product update or when I try and download my Adobe Cloud Product everyone at my work looses their internet connection and so do I. But the update keeps downloading and installing.
I am sorry FooWingLi but the difficulties you are describing sounds more like a local network configuration issue. I would recommend working with your I.T. department to investigate this matter.
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I get an error message when I sync my iPhone 5 with iTunes on my Windows 7 Samsung laptop. I recently backed up all of my data using Samsung Recovery Solution 5 to an external hard drive so that I could restore my laptop. I put all of my data back on the restored laptop and reinstalled iTunes. After the error message that says that certain items could not be found and the "sync" is finished I go back to my music in iTunes and there are exclamation marks next to many songs. I follow some instructions regarding the Edit - Preferences - Advanced settings and the exclamation marks go away until I try to sync my phone again. Then I get the same error message and the exclamation marks return. I have uninstalled and reinstalled iTunes and the same thing happens again. I am about to schedule an appointment with the Genius Bar but would like to avoid that if possible. Thank you in advance for any help.
Hello Courtney,
Thank you for the details of the issue you are experiencing when syncing your music to your iPhone. It sounds like iTunes is not able to locate the original file for the song to transfer it to your device. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M. -
get error message when trying to sync iphone to puter that says"cannot connect because apple mobile divise is not started? what do i do?
Restart your computer and the iPhone. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo. It is safe to do, there should be no content loss. It is the same as rebooting your computer.
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Hello People!
I'm getting an error message when I plug my iPhone 4 into my computer. It says, "This iPhone cannot be used because the Apple Moblie Device Service has not been started." What does this mean? I've never had this error before. It's also giving the same message with my iPod touch. Please help!
Thanks,
DanaGalYou can easily check whether you've the Apple Mobile Device in your computer.
Right click 'My Computer' , then Manage => Services and Applications => Services. Apple Mobile Device is listed in alphabetical order. If none, it means you've not download iTunes into your computer yet. If yes, please ensure the Apple Mobile Device is in 'Started' status.
Good luck -
i have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?
When you restore, which error # appears?
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PSE9 & Win 8 - Get download failed messages when I update
I deinstalled PSE9 from my Win XP,installed in Win 8 and get download failed messages when I update (to 9.0.3 & Camera Raw 6.5). Pressing the error message i get to a screen 'Error "This serial number is not for a qualifying product..." when installing an upgrade or upsell' Adobe support asked me some qusetions via Chat and then told me to come here as they do not support older versions....can anyone help please?
I have since found out by googling that the two updates (9.0.3 & Camera Raw) can be applied as patches separately outside of PSE9, did that, worked fine and when I go into PSE9, help,updates it says I am upto date and more importantly I can now edit my Raw images.
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