I'm missing Folio Builder Panel in Indesign CC

I just downloaded InDesign CC, installed DPS tools but don't have Folio Overlays or Folio Builder panels under Windows in InDesign. I am using inDesign CC on a MacBook Pro. I have it all working in CS6 but not CC. Is there something that I'm missing? bv

As far as I remember I had the same issue when i let an old version of CS6 on my computer (was a PC). I had to clean everything related to Adobe to then install all CC, and then that worked. Not surs that may be the same problem for Mac, but that was my experience.

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Missing Folio Builder Panel

I'm running Indesign CS 6 and recently updated DPS desktop tools. Since then, the Folio builder panel went missing and I can't get it back. Please help!
Actually, there is the whole windows>extensions tab missing and the extension manager is not showing DPS desktop tools at all. I installed AdobeExchange, which shows up in the extension manager but still no windows>extensions tab ...

I've moved your question to the DPS forum which is the best place to get an answer.

Help with blank folio builder panel in InDesign CS6?

Hello. I am having the same peoblem that was discussed on February 7th regarding a blank folio builder screen. Mine looks exactly like the image posted during that thread (i.e., no actionable items in the panel... not even hints just empty. This occured as soon as I installed the 8.0.1 unpdate of 7 February.
1. Following the suggestions in the previous thread I uninstalled InDesign using the Adobe cleaner program. I reinstalled InDesign from the Adobe Application Mamager (as I am a Creative Cloud member) and once installed, ran the updates from within InDesign (2.0.6) and reset the preferences. Over the past day I have repeated the cleaner/uninstall/reinstall/update/clear preferences 3 more times. The updates had been about 72MB. Today after loading InDesign I checked for updates and it showed an 8.0.1 update of about 43MB. I tried that. Same results. I'm running the software on a 15" MacBook Pro with up to date OS X software. I have also run the current DPS updates.
Help!

Go to help Menu in InDesign and click on Update. Install DPS Tools. If that does not help, go to http://www.adobe.com/downloads/ and install DPS Tools for InDesign CS6.

Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

Yes, I can open the DPS portal via the Folio Builder panel within InDesign. Although I have created Folios locally within InDesign CS6, the DPS portal is empty and everthing greyed out with just the text "There are no folios to display. Create folios with the folio builder in InDesign".
If I try to sign in within the Folio Builder panel in InDesign, I get the error message [IMS_ERROR_FAILURE] . In addition I am also not able to access the "Help" menu from within InDesign although I am connected to the internet.
To complicate it even further, I am working in the UK whereas all internet control (firewall) and licences are handeled by head office in Germany. I am not sure if this is a firwewall issue or not but if the IT department in Germany could get support from Adobe to understand the access requirements, this may help.
Hopefully using the forum someone out there will know the answer.

"Folio builder" update freezes InDesign CS6

Hello,
The 'Folio builder' panel of InDesign kindly invited me to upgrade but unfortunalately, it now freezes InDesign as soon as I click on it.
Thanks for any help,
Patrick

Try to change your worspace...
http://forums.adobe.com/message/5035900#5035900

Folio Builder panel crashing + other issues

Hi,
I have been facing difficulties in updating any of my folio articles on the Folio Builder panel in Indesign CS6 this whole week. An article that contains of three spreads and a file size of around 60 mb takes up to an hour to update and most of the times the panel crashes straight after the upload is complete and hence the update don't go through. When the panel crashes I just see the panel with a blank space inside it, no folios and I can not sign out — I have to restart InDesign.
After several attempts, quitting InDesign and opening it up again, opening up the panel again and trying to update the article then [sometimes] it works – still very slow, but it doesn't crash and when it does, I have to do this over again.
And on Content Viewer, downloading the folio updates takes longer than usual. Again only this week.
My folios are on the cloud. My internet is pretty quick, DL 60 mb/s and UL 600 mb/s so there are certainly no problems with my internet connections. And all my DPS files are up to date. It usually takes maximum an hour to upload the whole folio, it took 8 hours yesterday.
Thanks,
Bilal

Uninstall and re-install the Digital Publishing Suite Tools for CS6. If that doesn't resolve the issue, un-install and re-install InDesign CS6.

Folio Builder Panel Sign in failed. Please try again.

I am not able to sign in to Folio Builder Panel in Indesign CS5.5
Anyone facing the same issue now?

Hi Steward,
same problem here. Are you connecting via a proxy server that requires authentication? See also http://forums.adobe.com/message/3977495#3977495
Thanks,
Guido

Cant log into folio builder with in InDesign

I am logged into Adobe and the DPS site no problems but to log into it in the folio builder pannel in InDesign I get this message
Sign In has failed.
[svr.Unknown]
If i put in the wrong address then I get a messge that the iser ID and password dont match
What is the deal?

I have found a solution and I am posting it here because I had trouble finding it...
Originally I downloaded
AdobeDigitalPublishing-All.zip
and had all the correct ids but it did not work. I found a thread where someone suggested that the person go to another place here http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60-21ba9a4512e5e5e0b8d-7 ffe.html and download
Folio Producer tools for InDesign CS5
Folio Builder panel for InDesign CS5
once I did both of those I am now up and running.
When I downloaded All.zip I ran it and I had the folio panel but couldnt get on. Then when I downloaded the tools first it took away the folio builder panel from indesign but when I added the second one clearly named Folio Builder Panel logically my panel was back the only difference was now I could sign in instantly. I noticed my shortcut to the viewer that had installed automatically on my desktop was gone but it was still in my start menu.
It would seem the all.zip would have everything but it clearly didnt and it only had one setup.exe file and I ran it.
Hope this helps!

InDesign CC - "Create App" option missing from Folio Builder panel

I am using Windows 7, InDesign CC.
While watching a Terry White video I made an app along wth the tutorila All works fine in the Desktop Viewer. When it reaches the point of going to the "Folio Builder" panel mine does not have the "Creat App" option that Terry White has. Is this because I have windows not
Mac?

Yes, a Mac is required to create DPS apps.

Why I can't use the Folio Builder panel on my Indesign 5.5?

When I launch the Folio Builder panel in my Indesign 5.5. There is a message that says "To start the digital publishing authoring process, please download the update for the Folio Producer components and relaunch your application." I have downloaded the "FolioProducerTools-CS55-1-9-1.zip", installed it and restarted my machine but when I launch the Folio Builder panel again and it has the same message so does anybody know what I have missed?
Thanks!

Thanks Bob for your super fast reply. Cheers!

Folio builder panel missing in 5.5

Hi,
Folio builder panel is missing in my InDesign 5.5 - need to reinstall InDesign or installing only latest DPS?
Thanks,
ArcRaj

Hi
DiD you get the solution on that ?
I'm having the same issue. No Folio builer panel apprearing at all in Indesign. I have delete the old version. Install the full version 1.5 for CS 5.5. Telling me that installation complete. But then Nothing when I open Ind. CS 5.5, Window, Extension, Folio Builder panel ::::: NOTHING !!!
More than frustrating... I have test it again and again (it is working on other computer but not thise one !!!!
How id you figure it out??

Sign in with indesign CS6 in folio builder panel

hi! I can't sign in with indesign CS6 in folio builder panel. what can a i do?? I can sign in from adobe web page, but not from indesign, and the option "updates" from "Help" menu is deactivated

I found one way to fix it:
- quit all CS6 apps
- if in OSX force quit the CS6ServiceManager via Activity Monitor app
- go to the User Library (hold down option key while accessing the Go menu) and find these:
/Library/Application Support/Adobe/CS6ServiceManager/preference/csxs3.pref - move this file out to desktop
Library/Application Support/Adobe/OOBE/opm.db - move this file out to desktop
zip these up and delete the original, you now have inaccessible copies to put back just in case but have found this unnecessary.
- Restart Indesign and log in should now hold.
Found this started to happen after updating to 10.9.2, on a number of our designers machines.

Endless Log-In Error : InDesign Folio Builder Panel

I updated my folio tools/panels to 1.1.9.0 and then accidentally entered in the wrong username and password in the InDesign Folio Builder Panel when I went to log back in. (The user name and password were from an DPS Professional Edition account which we suspended with Adobe to prevent billing while testing.)
The inDesign panel just endlessly cycles now. Wont give me the option to re-enter correct information. I've closed/re-opened the panel, deleted / reinstalled the panel & tools, and I've deleted my inDesign preferences, but every time upon application launch the folio builder panel just cycles as seen below. I'm stuck. Any advice would be greatly appreciated.

Try signing out of the CS Live widget in the upper right corner of InDesign, close the Folio Builder panel, and try again.

InDesign Crashes Opening Folio Builder Panel

While working on a publication, I will leave the Folio Builder panel to open a different one. Upon trying to reopen the builder panel so I can add my publication to the folio, InDesign crashes. Without fail, everytime. No matter what InDesign document I have open, it will crash. I have to force quit, reopen and add the document first thing. before begining work on another article.
Anyone know why?

I open Indesign and it automatically signs me into my dps acct.
I begin working on an article (using the different tools like object states, buttons, video)
all of those panels are in the same tool group as the folio builder so folio builder gets collapsed while using the other tools.
when it is time to update my article and i go to open the folio builder panel is when it freezes InDesign.
I don't have any exact steps to reproduce this because the other tools I use varies, but if the folio builder panel gets collapsed, InDesign freezes when I reopen it.

Can't log into Folio Builder panel. Wont verify CC Membership. Indesign or DPS bug?

I have tried to log in to see my folios in the folio Builder panel. However it as for AdobeID. I am logged into my CC Account already. so when the builder panel trys to verify it just spins and spins and tells me to enter password again. any help would be nice. I have update panel and deleted the OOCM file or that is what I think I read to do on this forum. Thanks in advance for any direction.

Well mate, I've got inDesign CC and have similar issue. Mine is saying no internet, connect and try again... I contacted CC centre and they are saying I have to wait for 24 hours until SAB ( which I am not sure what it is) to be removed and the account will be activated. I must say Adobe charged me for the CC first and payment has been made.
I recommend you to contact their centre and explain to them what is happening. The other way, try to sign in to your creative cloud first and then run your inDesign CC and see how you go.
Kind regards,
Calvin

I'm missing Folio Builder Panel in Indesign CC

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