I'm missing the Apple Mobile Device USB Driver.. iPhone isn't recognized in iTunes?

I have tried re-installing itunes, restarting computer/ phone, disabling security software, different USB cords, etc.. I followed a page on apple (http://support.apple.com/kb/TS1538) and concluded I am missing the driver but none of the suggestions have fixed the problem.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Similar Messages

ITunes won't recognize my iPod. I have the Apple Mobile Device USB driver installed in my programs but it doesn't show up in my Device Manager or Services. Can someone help?

So I connected my iPod to iTunes and an error message came up saying it needed an updated version of iTunes 64 bit and I was missing the Apple Mobile Device USB driver so I downloaded it because another discussion said that was the solution. I did but it wont show up in my device manager or services. Can someone help me figure out whats wrong?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

TS1538 What do I do after step 6 in "If the Apple Mobile Device USB Driver is not listed"?

i'm very confused about step 5, "Verify that the Apple Mobile Device USB Driver is installed" > "If the Apple Mobile Device USB Driver is not listed", what do I do after step 6? I looked for and found the entry that recognizes the device as a camera, "Apple iPhone, now what? I'm trying to resolve an issue. After an iTunes upgrade in July 2012, I have not been able to get my iTunes to recognize any of my devices. I have uninstalled/reinstalled iTunes, all the steps. Now I'm on this one and I don't know what to do after this step 6. I looked and found the entry.... now what??? I am out of room on my phone because everything I buy on iTunes on the computer mysteriously appears on my iPhone 4, and everything I buy on my iPhone mysteriously uploads onto my iTunes the next time I open it. My phone will charge when connected to the computer, and Windows recognizes it and asks how I want to open pictures, etc. But in iTunes it will not show up under Devices. This is getting beyond ridiculous and I have to get some of this music off of my phone!

Found a possible solution for me.
While the phone was plugged into my computer and iTunes is CLOSED.
1. I went to Services in Windows.
2. I selected Apple Mobile Device and right clicked and selected "Stop".
3. Then I right-clicked again and selected "Start".
4. Then I went to Device Manager and right clicked my iPhone with the yellow alert icon and selected "Uninstall". You will get a warning about uninstalling the device. Click OK.
5. At the top of Device Manager I clicked the Action menu and selected "Scan for Hardware Changes".
This re-installed the iPhone and everything started working again.

I updated to iTunes 10.7 and now iTunes does not see my iPod Touch. It says the Apple Mobile Device USB Driver cannot be installed.

I updated to iTunes 10.7 and now iTunes does not see my iPod touch. After the update I got a message that the Apple Mobile Device USB Driver could not be installed. I have uninstalled and reinstalled iTunes 3 times, but still cannot fix the problem. I have followed the suggested fixes in Apple Support. Any suggestions? Thanks!

Try the actions here for that driver.
iOS: Device not recognized in iTunes for Windows
I would first do this:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

After updating to iTunes 12 the Apple Mobile Device USB Driver is not listed, I use Windows 8.1, how can i solve this?

After I updates ITunes to the latest version (12), ITunes wont find my iphone and Ipad anymore, after searching I found that the Apple Mobile Device USB Driver is not listed anymore, on the support website of Apple it doesnt explain how to solve this,.
I use Windows 8.1 and so now also ITunes 12, both my Iphone 4S and Ipad Air have the latest IOS version.
I hope anybody can tell me how to solve this that the Apple Mobile Device USB Driver is back, thank you

Found a possible solution for me.
While the phone was plugged into my computer and iTunes is CLOSED.
1. I went to Services in Windows.
2. I selected Apple Mobile Device and right clicked and selected "Stop".
3. Then I right-clicked again and selected "Start".
4. Then I went to Device Manager and right clicked my iPhone with the yellow alert icon and selected "Uninstall". You will get a warning about uninstalling the device. Click OK.
5. At the top of Device Manager I clicked the Action menu and selected "Scan for Hardware Changes".
This re-installed the iPhone and everything started working again.

TS1538 The Apple Mobile Device USB Driver has the Yellow ! for a status

Windows-XP, current vesion of iTunes and current version of iPad OS.
I have uninstaller iTunes and reinstalled. I have removed the Apple Mobile Device USB Driver restarted my PC, PC notices the iPad when I plug in the USB cable. I go thru the install process and it doesn't work. This iPad worked on this hardware before I installed a new HD, nw Windows-XP etc.
I have read and read on the internet and have tried everything. But my iPad will not connect to my PC. I tried repairing the Apple Mobile Device Support, but without a functioning Apple Mobile Device USB Driver it doesn't repair.

Have you done:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
What results do you get when you run this:
iTunes for Windows: Device Sync Tests
Do both the Home button and Power button work OK normally?

I synced my phone lastnight and now it says my phone cant connect to computer the Apple Mobile Device USB Driver doesnt work?!? i deleted itunes and reloaded still not working.... Does anyone know how to fix??? i just want to upgrade to IOS6

Does anyone know why my Iphone will not connect to my computer all of a sudden? I backed it up lastnight. Now it wont even register with my computer.... It says Apple Mobile Device USB driver doesnt work all of a sudden???? i tryed deleting and reloading and nothing is working!!! someone please help =)

Have you done:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
What results do you get when you run this:
iTunes for Windows: Device Sync Tests
Do both the Home button and Power button work OK normally?

I cannot load the apple mobile device USB driver to my computer

I've been trying to load the Apple Mobile Device US Driver to my computer but cannot. When I go to the Device Manager and plug in my ipod nano the device briefly flashes in the disk drive heading, but then immediately disappears. What do I do?

Hello Zotdragon,
Thanks for using Apple Support Communities.
To troubleshoot your iPod nano not appearing in iTunes on your PC please follow the steps in the article linked to below.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Take care,
Alex H.

How can I download the apple mobile device usb driver?

Mine is missing. I have followed the steps here : http://support.apple.com/kb/TS1538
The device driver is missing. I tried removing all things apple from my computer and reinstalling itunes to no avail. Neither my computer nor itunes recognize either my iphone 4s or my ipad. It isn't my usb ports as I have two and they are working with other devices. It isn't the cables as my iphone and ipad have two different cables. I can't seem to find info that addresses the driver specifically as this seems to be the problem. I also tried another suggestion where I made sure the usb ports weren't in power saver mode. Any suggestions? I really appreciate your help.

Have you done:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
What results do you get when you run this:
iTunes for Windows: Device Sync Tests
Do both the Home button and Power button work OK normally?

Missing Apple Mobile Device USB Driver Missing From My Device Manager

Hi Everyone, My Apple Mobile Device Usb Driver Does'nt Show up in my Device Manager. But when i go Control panel>> Admin Tools>> Services its there but when i go Start>>Run type in devmgmt.msc an the device manager comes up an under the heading Universal Control Bus Contoller the Apple mobile device usb driver is suppoed to appear but it doesnt all my other usb attached devices do how do i fix this problem?????

For what it's worth. I had the same problem, and here is how I fixed.
I downloaded Roxio Uninstaller and deleted everything Apple. Itunes, Bonjour, Apple Mobile Divce Manager, and Safari, everything get rid of it all. the good thing about roxio is that you can scan for anything that the program uninstaller missed.
Then I down loaded itunes again and Whalaa! It now works.

ITunes doesn't recognize iPhone and Apple Mobile Device USB Driver is missing

Hi. iTunes does not recognize my iPhone when I connect it to my PC via USB. I found iOS: Device not recognized in iTunes for Windows and went through the listed steps to diagnose the problem. The problem seems to be the Apple Mobile Device USB Driver. It is not listed in Device Manager and it does not seem to be installed on my PC. I followed directions for "If the Apple Mobile Device USB Driver is not listed" and I was not able to find anything. In that case there are no further steps that you can take listed on iOS: Device not recognized in iTunes. I then uninstalled and reinstalled iTunes and other software components (http://support.apple.com/kb/ht1923) three times but each time Apple Mobile Device USB Drive was missing. If anyone can advise me I would greatly appreciate it.
iTunes: iTunes 11.1.5 for Windows
iPhone: 4.3.3
PC: Windows 7

See TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
See also Troubleshooting issues with iTunes for Windows updates.
tt2

Where is the link to download apple mobile device USB driver software

I need to download apple mobile device USB driver software but can't find it onlie. Advice where i can download it from much appreciated.

I had the same problem with my iTouch when I upgraded to iTunes 10. I'm not sure if my problem was the same as with the nano but every time I reinstalled iTunes and plugged in my Touch, I got an error message for driver installation and the Apple Mobile Device USB Driver in Device Manager with a little yellow exclamation mark. The error message that came up stated something about the digital signature of the driver not being right. The fix that worked for me was as follows:
Delete the 2 Apple Mobile Device USB Driver files. If you right click on the Apple Mobile Device USB Driver in Device Manager and select properties it will tell you where they are located in the windows folder. My 2 files for windows 7 64 bit were:
usbaapl64.sys
usbaaplrc.dll
With ipod disconnected, restart computer and press F8 to enter boot menu.
Select boot option without digital driver signature support.
After boot, connect ipod and driver should automatically install correctly without error.
Good Luck
I called Apple and they would not provide any unpaid support for iTunes issues.

Apple Mobile Device USB Driver is listed in device manager, but has a yellow "!". I try reinstall,disable,enable the drivers but the problem persist. Could you help me ?

Hi
I connect my ipad to my pc (Windows xp SP3) and I can see my ipad and photos in my computer. When I install the itunes 11 , after installation , I can't connect the ipad again or any other apple device. The Apple Mobile Device USB Driver is listed in device manager, but has a yellow "!".
I have try to reinstall the drivers from c:\progamfiles\common files\apple\... but the problem persist. Could you help anyone about this ?

You need to completely uninstall iTunes from your computer and then download and install it again.
You do know that Microsoft has a web site, right?

I cannot get my computer to reinstall the Apple Mobile Device USB software.

Originally, I updated my Itunes and after that, it would not recognize my iphone anymore. So after that, while following directions on the Apple support page, I tried to uninstall and then reinstall the Apple Mobile Device USB software. It uninstalled fine, but when I tried to put it back, it just kept telling me that the device could not be successfully installed. How do I get it to install?

Morning Bugsy7238,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the Apple Mobile Device USB Driver is not listed
Disconnect the device from the computer.
Save a screenshot by pressing the Home button and the Wake/Sleep button at the same time (the screen should flash briefly). Note: Taking screenshots and saving images on iPod touch requires iOS version 2.0 or later.
Reconnect the device to the computer.
Open the Device Manager in Windows as follows:
Windows XP: Click Start > Run. In the resulting dialog type devmgmt.msc and press Return.
Windows Vista or Windows 7: Click Start. In the dialog, type devmgmt.msc and press Return. If Windows needs your permission to continue, click "Continue".
Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type devmgmt.msc, and press Return.
Expand all the sections labeled below (not all sections may be listed):
Imaging Devices
Other Devices
Portable Devices
Universal Serial Bus Controllers
Look for the entry that recognizes the device as a camera. This entry should be called Apple iPhone,Apple iPad, or Apple iPod.
If only "Unknown Device" appears
If only Apple iPhone, Apple iPad, or Apple iPod appears
Best of luck,
Mario

The "Unable to install Apple Mobile Device USB Driver" problem

Ever since I installed iTunes 10, I've had nothing but problems. I tried every fix I could find on the internet, unfortunately there are not too many, Apple's own website has loads of fixes but they never work.
I keep getting the Apple Mobile Device USB Driver come up in Device Manager with a little yellow exclamation mark and nothing I seem to do can fix it properly. I managed to fix it once, my iPod was synced and all was good, but once I restarted my PC, the problems started again. And I tried my friends iPhone which works perfectly and the same problem came up on my PC.
Cant someone give me a proper fix please?

I had the same problem with my iTouch when I upgraded to iTunes 10. I'm not sure if my problem was the same as with the nano but every time I reinstalled iTunes and plugged in my Touch, I got an error message for driver installation and the Apple Mobile Device USB Driver in Device Manager with a little yellow exclamation mark. The error message that came up stated something about the digital signature of the driver not being right. The fix that worked for me was as follows:
Delete the 2 Apple Mobile Device USB Driver files. If you right click on the Apple Mobile Device USB Driver in Device Manager and select properties it will tell you where they are located in the windows folder. My 2 files for windows 7 64 bit were:
usbaapl64.sys
usbaaplrc.dll
With ipod disconnected, restart computer and press F8 to enter boot menu.
Select boot option without digital driver signature support.
After boot, connect ipod and driver should automatically install correctly without error.
Good Luck
I called Apple and they would not provide any unpaid support for iTunes issues.

I'm missing the Apple Mobile Device USB Driver.. iPhone isn't recognized in iTunes?

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