I'm new to the MAC world. I turned my computer on from 'sleep' mode, and a window was up stating that the IOS disk was full; asked me to force quit, then it just froze. It's been 2 hours. Help! I'm worried about losing photos/videos of my children. Thx!

I'm new to the MAC world. I turned my computer on from 'sleep' mode, and a window was up stating that the IOS disk was full; asked me to force quit, then it just froze. It's been 2 hours. Help! I'm worried about losing photos/videos of my children. Im not sure if there's something special I need to do once I turn it back on; in the meantime, its still on... which I'm afraid the picture on the screen will burn into the screen. Does that happen on iMac's? Thx!

Try a hard reset. ( holding Power til it restarts)
Once to your desktop. Click the Apple icon >> About this mac >> More info>> Storage
Once you see what you have the most of. Try to see what you can delete.
Open up any folder>>all files>> or buy an external to store more data.
Once deleting make sure you empty your trash.
If you are new and its a new computer, you might need to bring it to a store for further assistence.
Coast Guard Mechanic w/ an Apple Problem

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