I'm no longer eligible to upgrade to the Edge plan now for 6 months???

Question

I made a partial payment of $200 on a past due account on a Friday night, I have 6 smartphones on 12 GB plan.  Financial Services is closed over weekend, I'm a pro at that by now, and I decided to wait until Monday.  On Monday, my phones were already shut off. I called immediately and paid the remainder of the past due and explained that it was my fault for not contacting them sooner. They pretty much dismissed my reason, charged me the additional $90 reconnection fee, and restored services.  
Three days later, I'm in Verizon and wanting to upgrade 2 of the lines to the new Edge plan and buy 2 iPhone 5c's.  All's good and then, NO! YOU CAN"T DO THAT!!!??? What? Why?
Your lines were temporarily interrupted and you are no longer eligible for upgrade to the EDGE plan for 6 months. I asked them to reconsider this as I have no history of service interruptions and good payment history.  They say there's nothing they can do for me, sorry. 
I talk to AT&T about the new plans they offer and they're more than happy to set me up with 2 lines of service, bill credits, etc. so I call Verizon to see if there is any way to avoid me dropping accounts as they come due. They act surprised that I would consider switching carriers, but I explained I'm paying too much per month and it's not like it's appreciated anyway.  I'm willing to stay with Verizon, but just wanted to switch plans to save a little bit of money. 
I'm not asking for much, maybe a free pass on failing to set up a payment arrangement, but nothing else.  They're unwilling to work with me and now I'm going to have to keep switching carriers as the contracts expire.  And all because they can't pretend to work with me. 
Is it just me? Am I being unfair of the situation? 
Thanks for letting me rant!

Answer 1

Well, I've resolved the problem, kinda.
I uninstalled Flash CS5 and AE CS5 last night, then reinstalled them. I then opened one of the AE files with the "junk" SWF in it, and nothing had changed.
I then tried to import one of the questionalbe SWFs into AE on another machine and the same problem. But I could import a SWF made on that machine into AE (running on that system).
Then I brought that SWF back to my system, and was able to successfully imported it into AE. I then imported one of the questionable SWFs made before the software reinstall, and got the 72px black square. So I opened the FLA made a new SWF and happened to move it to the desktop. I was able to successfully import that SWF.
This is where it gets weird. I then made a new SWF and left it in the local folder with the FLA and tried to import it. black box again. I then drag-copied that SWF back to the desktop and I was able to import that.
So at the moment, it seems to have something to do with the location of the SWF in relation to the AE file? That's the best that I can figure at the moment. Though I'm not sure why this would, or should, be a factor. I wish I had tried this before doing all the software uninstall/reinstalls… but I never would have thought that it could have been an issue.
Thanks again for your prompt input yesterday.