I'm not able to see video from utube or from other source.  I get a white or black screen.  I have down loaded flash player and no change.

I have downloaded flash player. I still get a white or black screen. What should I do now?

Try downloading Chrome, the browser from Google, and see if you can view YouTube, etc., videos. If so, there's likely a problem with your Flash plugin. Which browser are you using now? If Safari, go under the Help menu to "Installed Plug-ins" and make sure that you see "Shockwave Flash".
Also, if you've just installed Flash, make sure that you restart Safari.
Clinton

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