I'm not receiving the AppleId email when I hit Forgot my password, how do I fix this?

I can’t recall my password for a different iTunes Id and I’ve went to AppleId.apple.com, pressed the ‘forgot your password’ button, it brought me to a new page with my email, I’ve made sure that I was my email, I hit Email authentication, and then it brings me to a page that says: “ Email has been sent”, but I’m not receiving any email in my Gmail account. I’ve made sure that I have no filters for Apple or iTunes and checked my Spam, and Trash folders and I see nothing.

Hi CoalBeans,
Welcome to the Support Communities!  The resource below explains what to do if you do not receive the verification email for your Apple ID.
If you didn't receive your verification or reset email - Apple Support
http://support.apple.com/en-us/HT201455
When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account. If you can't find the email after we send it, these steps can help.
Search for the email
We'll send the email from "Apple," so you can quickly search for it. If it isn't in your inbox, check your folders. If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder.
Make sure you're checking the correct email account
If you're looking for a password reset email, make sure you're checking the correct email inbox. It will either be your primary Apple ID email address or a separate rescue email address that you added to your account. 
If you're looking for a verification email, you can sign in to My Apple ID and review all the email addresses you have on file, including the one that you're trying to verify. If the email address is incorrect, you can update it and send another verification email.
Resend the email
To resend a reset email, repeat the steps to reset your password or security questions, and we'll send an email to your rescue or primary Apple ID email address.
To resend the verification email, go to My Apple ID, select Manage your Apple ID, then sign in. Click Resend next to the email address that you want to verify, and we'll send an email to that address.
Make sure that you're getting email
If you're not getting any email, you might need to contact your email service provider for help. You can also use these steps to get help receiving email at OS X Mail or an iCloud email address. 
Contact us
Go to System Status and see if Apple ID is available. If you still can't find the reset email or verification email, contact Apple Support.
Last Modified: Jan 5, 2015
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
http://support.apple.com/en-us/HT201356
Cheers,
Judy

Similar Messages

  • I am not receiving the verification email when trying to add an email account

    I am not receiving the verification email when trying to add an email account to facetime and iMessage. Is there something else I can do?

    Hi,
    I don't ever remember getting an email when Adding an account.
    Apple seems to verify it some other way (a self test to see if it is valid ? an actual email ?)
    I tried adding an older @mac.com account that is not a valid email (gained when MobileMe was the Apple service and the @Mac.com registration was used for iChat names).
    I then tried  to add a Yahoo one.
    This got past the first part and said an email has been sent.
    As you say this has never arrived.
    ( checked the web Site for Yahoo Mail as well as my Mail App.)
    In each case I also checked the Spam and Junk folders in both places.
    I then tried an iCloud ID.
    (FaceTime seems to treat the Original Apple ID and the iCloud issued email as separate IDs)
    I did not get and email (Although it said it was sent) I did get a Pop up for the FaceTime app asking if I wanted to add an email and a second for the actual email itself.  (It turned out it added an @me.com email also issued by iCloud before the @icloud.com was issued.
    This is much the way iMessages adds emails when you add the emails to  an iPhone, the Mac version gets pop ups.
    I recently had something similar in Messages that might be related.
    In Messages 7 (Mountain Lion) it seemed it could be any Apple ID that was used.
    In Messages 8 it seems this has to be an iCloud linked one.
    The @mac.com one I used above could not be added to iMessages either when I tried it about two months ago.
    It might be one I have removed the creating/Recovery email so that i could create another Apple ID.
    The name continues to work in Messages as an AIM valid screen name but I could not add it as the iMessages account and got sent to iCloud to "register" it but ran into problems that I have not sorted out yet.
    EDIT.
    Checked the Apple ID site and the @mac.com email I used has no linked Alternative/recovery email.
    8:29 pm      Sunday; March 9, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    Message was edited by: Ralph Johns (UK)

  • Hello my computer will not load the photoshop program as it has Inefficient disc space how can i fix this please?

    hello my computer will not load the photoshop program as it has Inefficient disc space how can i fix this please?
    Regards
    Geoff

    Hi The Lad,
    If you have "INSUFFICIENT" disk space, then you can try and change the install location while performing the installation of the desired product. I am not sure when the error message would pop up saying that the disk space is "INEFFICIENT". Could you please share a screen shot of the error message along with the system information.
    Cheers,
    Kartikay Sharma

  • HT4009 I am trying to make an in-app purchase, and it will not let the transaction go through after I click "buy." How do I fix this?

    I am trying to make an in-app purchase, and it will not let the trasaction go through after I click "buy." How do I fix this?

    By 'not letting the transaction go through' you mean ...  ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • My alarm clock on my 4S/iOS8 will not keep the premium alarm I have set for it.  How do I fix this?

    I have my alarm set for "Ultimate Alarm" and when my alarm actually goes off, I have the default alarm tone instead of the Ultimate Alarm I paid for.  This happens with all alarms, even if I checked the settings literally minutes prior.  Help me fix this?
    Xerozen

    I'm fairly certain this is expected behavior if you have a CDMA carrier like Verizon or Sprint. The phone cannot handle being on a call and using data to receive messages or email.
    Someone else may be able to further clarify.
    ~Lyssa

  • None of the pictures will load on Tumblr. Not even the GIFs or Icons. What's wrong? How can I fix this?

    ''locking as a duplicate - https://support.mozilla.com/en-US/questions/813420''
    Today, I was on Tumblr, when something popped up. It disappeared before I was able to read it. Suddenly, the page refreshed. Not one picture loaded. I am only able to read the text. None of the pictures on the website are showing up. I tried everything. Restarting the computer, opening a new Firefox window, and everything else I could think of. Tumblr is running fine, on IE. Help!

    With Tumblr on display, click on the site identity button (for details on what that is see [https://support.mozilla.com/kb/Site+Identity+Button]) and then on More Information. This will open up the page info dialog.
    First select the Permissions panel, make sure that "Load Images" is set to allow (selecting Use Default should also work)
    Next select the Media panel, then click on the first item in the list. Use the down arrow key to scroll through the list. If any item has the option "Block images from (domain name)" selected, de-select the option.
    This should hopefully resolve your issue, but also see https://support.mozilla.com/kb/Images+or+animations+do+not+show
    Some add-ons can also block images, for example if you have AdBlock Plus installed, make sure that you have not accidentally created a filter to block the images.

  • Since updating to Version 5 EU1.1, Firefox does not open from Outlook email links despite having all program defaults - how can I fix this, please?

    Clicking on a weblink in an Outlook email fails to open the website in Firefox even when the browser is already open. Firefox is set as default browser. There was no problem with this before the latest Firefox update a few days ago.
    I have tried changing program defaults to Internet Explorer (email links worked) and then back again to Firefox, but email links still don't work.
    aga

    Clicking on a weblink in an Outlook email fails to open the website in Firefox even when the browser is already open. Firefox is set as default browser. There was no problem with this before the latest Firefox update a few days ago.
    I have tried changing program defaults to Internet Explorer (email links worked) and then back again to Firefox, but email links still don't work.
    aga

  • My iPhone 5s will send messages, but not receive them. Replies show up on my iPad. How do I fix this?

    Anyone know how to fix imessage and FaceTime issues with iPhone 5s?  I can send messages, but replies only show up on my iPad, not my phone. Can't FaceTime at all, just on iPad.  Says "waiting for activation". Or "Activation unsuccessful. Turn on iMessage to try again."  And a screen comes up "iMessage Activation. An error occurred during activation. Try again."  If I try to log in with my Apple ID, it doesn't work, either. Same problems for FaceTime.
    I have tried all the "fixes" I found on another thread, nothing worked. This is a replacement phone. My first one had problems with the touchpad not working, but the messaging and FaceTime were fine. The touchpad works on this phone. Any suggestions?

    Fixed!! My cellular/internet provider had to do a restore and now it works

  • I have not received the verification email for my Apple ID watting frm last 4 days

    I have not received the verification email for my Apple ID watting frm last 4 days

    Try checking your spam or junk mail folders.
    Try logging into https://appleid.apple.com/
    Are you able to login or recover information using the forgot account link?

  • I am trying to reset password, but I did not receive the promised email that should allow me to reset. Can you help?

    I am trying to reset password, but I did not receive the promised email that should allow me to reset. Can you help?

    Check your junk or spam mail folder.  Also, if you established a rescue email, it could be going to that email address.  If all else fails:
    Contact applecare and ask for account security. 
    AppleCare US phone number: (800)-694-7466
    Contact Apple for support and service
    http://support.apple.com/kb/HE57

  • HT201363 I can't remember the answers to my security questions and I am not receiving the rescue email.

    I can't remember the answers to my security questions and I am not receiving the rescue email.  How can I reset the questions/answers?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (118855)

  • I am not receiving the "rescue email" on my primary ID

    Looks like I forgot my password on my primary Apple ID (using one of my kids' right now) and I am not receiving the "rescue emails" after it says they've been sent.
    So I tried to guess the password too many times and now Im locked out till later this evening.

    Hi quebeker,
    If you are having issues with your rescue email, you may find the following article helpful:
    Apple Support: Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Regards,
    - Brenden

  • HT5312 I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

    I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

  • Why am I not receiving the recovery email for my apple ID?

    I could not remember my password for my Apple ID, so I used the iForgot feature and requested a recovery email to reset my password. I've done about 5 times and it keeps saying that the email was sent but I'm not getting any emails??
    (And yes, I've checked all my email accounts, and the Spam folders as well--nothing from Apple regarding the password reset is there.)

    Hello, eshara_a.  
    Thank you for visiting Apple Support Communities.  
    I understand that your Apple ID needs to be reset, but you are not receiving the recovery email.  Since the spam folder has been checked, I would recommend seeing the section labeled Get Help in the article below.  
    If these steps didn't help you change your password, contact Apple Support.
    If you forgot your Apple ID password
    Cheers, 
    Jason H.  

  • I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!

    I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!
    The e-mail address is correct and I've consulted the inbox and the  trashbox without result. And I don't know how to contact the seller Adobe...

    Hi Jose,
    After checking your account, I see that you purchased an ExportPDF subscription back in June (under the same email address that you use here in the forums). There are no other subscriptions under that email address.
    But, you should be able to log in to https://cloud.acrobat.com using this email address and your password. If not, please let us know.
    Best,
    Sara

Maybe you are looking for