I'm not recieving the email from Apple
"My iCloud account was deactivated for security purposes" and when I go and try to reset it I get to the part where it says Apple is emaling to finish the reset but the email never arrives. I've been in a cycle in which my iCloud account doesn't work and it's impossible to reset it for a month now. Can someone help me?
Man, I went to the link and it didn't help at all. I already tried and resent the email like 5 times... still no response. Yes I am giving them the right email address, and yes I've checked to see if I got it, multiple times actually. I just don't get jack in my inbox, I'm frankly fed up at this point.
Thanks for replying but if there's anything more that you can tell me I'm all ears.
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I havent recieved the email from Apple
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<Email Edited by Host>Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312 -
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If you aren't receiving the email to your rescue email account (and you've checked the spam folder on it as well as the inbox) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
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i am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support. Can i know what should i do to retrieve my security question's answer?
http://support.apple.com/kb/HT5312
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HTH -
How discover the direct link of my book published, while I had not received an email from Apple ?
You are most welcome
Good luck in the store.
Ken -
Despite requesting several times through iforgot, I have not received any email from Apple support on my official email address.
try this...
Apple ID: Contacting Apple for help with Apple ID account security
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i am trying to reset my security questions and i am not getting an email from apple... can anyone please tell me what i need to do to fix this?
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
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Why am I not recieveing the email, when i try to reset my security question answers?
Has anyone received an answer to this? It seems that a lot of us are having the same issue. In the past i had no trouble receiving emails to reset my password but for the past week I havne't been able to login, my security questions didn't work and I haven't received any of the emails to reset my password. I've created a new Account but would rather get into my old account because it's linked to my perfered email address. Hum..
Any help from the community would be much apprecated! thanks!
Lori -
hello, i'm trying to purchase things on my itunes account but it is saying answer the security questions but seeing as i made my account a few years ago i have forgotten what i put as the answers and when i send myself the email to unlock them i am not recieving the email so unable to unlock them. what shall i do to solve this problem?
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
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