I'm on mac OS 10.7.4 and when i try to update my FF it gets hung up saying "dowlosing ff...connecting to update server" and gets stuck

When I try to upgrade my FireFox browner i get this pop up window that gets hung up. it says "Downloading Firefox." "connecting to the update server..." and gets stuck there

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 14.0.x: http://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application to do a clean (re-)install
*Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

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I just bought my mac created an apple id now when i try to download mavericks, Im sent to a screen where I have to verify my payment and billing options. After they are verified, I receive an error message saying contact apple support. What do I do?

In short Upon verifying my payment and billing options, I was sent back to the same screen with an error message stating,
contact apple support when trying to download mavericks. I dont know what to do at this point.

You can also try App Store support.
App Store support. There is troubleshooting and a contact link.
Support

HT1338 I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system?

I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system? If they could not do it right the first time I do not have much faith in their advice.

Assuming you've done a system wide search for it including the Applications folder and it's not there......
I think you will need to address this with them - did you pay them for the application? Or was your purchase price to include it? And the question(s) to ask them:
If the app store states that it has been downloaded, ask them where it is and which Apple ID they used. (the store keeps track of Apple IDs and machine IDs on everything you download).
I have absolutely no faith in their advice; however, in this case, it's not so much technical advice, but an answer to your questions: you paid for something and it appears not to be there.

I am using a 2003 eMac and am running on Mac OSX vs 10.4.11. iTunes is not recognizing music I have purchased and when I try to connect when it request me to I get the following error message: Cannot complete i Tunes Store request. A required iTunes com

I am using a 2003 eMac and am running on Mac OSX vs 10.4.11. I amrunning iTunes 8.2.1 (6) and not able to upgrade iTunes on this computer. iTunes is not recognizing music I have purchased and when I try to connect when it request me to I get the following error message:
Cannot complete iTunes Store request. A required iTunes component is not installed (-42404)
Please help.

Is this music purchased back in DRM days? I don't actually have any iTunes music so I can't test with my iTunes 7.5, but I know that without iTunes 10 you cannot even connect to the store anymore. I wouldn't think that would require an active connection to the store all the time, otherwise how could you play music on a computer in the middle of nowhere? Did you do something to trigger iTunes suddenly wanting to connect and check on machine authorization?

I downloaded Firefox 4 onto my PowerPC G4 1.67GHz running Mac OSX 10.5.6. When I try to open it I get error message You cannot open the application "Firefox" because it is not supported on this architecture. I can't find my Firefox 3.6.16 I'm on Safari.

I just want to download Firefox 3.6 again
I downloaded Firefox 4 onto my PowerPC G4, 1.67GHz running Mac OSX 10.5.6. When I try to open it I get error message You cannot open the application “Firefox” because it is not supported on this architecture.

Use Tony's suggestion. I am running it right now and it is awesome. I love Mozilla but they basically screwed all of those older Macs over. Come on Mozilla. These Macs still work, and there are plenty of people with them out there.

I have a Mac leopard. Did a recent recommended update. When it finished,I restarted then a window came up to enter Master Password. I don't know what it is and when I try to enter one, the window shakes and I am unable to use computer at all

I have a Mac leopard. Did a recent recommended update. When it finished,I restarted then a window came up to enter Master Password. I don't know what it is and when I try to enter one, the window shakes so I am unable to use computer at all.

Please confirm exactly what Mac this is, and what 'recent update' you installed.

HT1349 hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

Hi.
I had a similar problem myself. This is what helped me.
I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID. Then went back to app updates. Once I put in my ID password all was fine.

I just got my Mac Pro repaired from Apple but I am experiencing the same issue: Screen freezes and shows funny rectangular bars. I shut it down manually and when I try to turn it back on it beeps 3 times. I know its the RAM but is there a way I can fix it

I just got my Mac Pro repaired from Apple but I am experiencing the same issue: Screen freezes and shows funny rectangular bars. I shut it down manually and when I try to turn it back on it beeps 3 times. I know its the RAM but is there a way I can fix it

If you just got it back and it isn't fixed or something else is wrong with it take it back and have them do the repair correctly.

How to restart base station from airport utility? I used to be able to do it remotely I currently use a Mac Pro 10.8.4 and have a time machine for wireless 6.3 (630.34). Sometimes I cannot connect to the internet and use network preferences to diagnose t

How to restart base station from airport utility? I used to be able to do it remotely
I currently use a Mac Pro 10.8.4 and have a time machine for wireless 6.3 (630.34). Sometimes I cannot connect to the internet and use network preferences to diagnose the issue. This results in being told to restart the wireless. The airport utility includes the drop down option of restarting but is not clickable so I can't choose it.
With my prior macbook and same time capsule, etc if i had problems connecting to the internet I would run network diagnostics to help out. This included clicking on the airport utility ---> base station --> restart. This worked most of the time.
Bottom line, is there something I am missing in not being able to restart the wi-fi remotely? ]
Thanks in advance

You are likely forgetting a step.
Open AirPort Utility
Click on the Time Capsule icon
Click Edit in the small window that appears
Now click the Base Station menu.....top of the screen....not the Base Station "tab" in the center of the screen
Click Restart

I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...

I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...
help please!

Are you going to Movies - Purchased or Computers - Movies ?
If you go to iTunes Store on your computer - Quicklinks - Purchased. Is it showing up there?
Is this a purchase or a rental?

I upgraded my old mac to snow lepord and now when i try to play music in my i tunes it says "file can not be located" but it still lists all of my music

I upgraded my old mac to snow lepord and now when i try to play music in my i tunes it says "file can not be located" but it still lists all of my music

Use Spotlight Search (the magnifying glass on the top right-hand corner of your menu bar) to locate your music files. Then point iTunes to those files.

My mac is currently running on version 10.6.8,and when i try to upgrade to mountain it just says waiting but no download.what should i do?

my mac is currently running on version 10.6.8,and when i try to upgrade to mountain it just says waiting but no download.what should i do?

Go to the Purchases tab in App Store and click on the Mountain Lion download. See if there is a Resume option.
There also might be an icon in the Dock where you can try the same.
I can't remember from Snow Leopard what it shows when you are downloading.

Just updated my mac from Tiger to Mountain Lion. Loaded Photoshop elements 11 (brand new in the box) and when I try to start it - it comes up saying - Licensing for the product has stopped working contact for help.

I just updated my mac from Tiger to Mountain Lion. wiped the computer clean and started fresh Loaded Photoshop elements 11 (brand new in the box) and when I try to start it - it comes up saying - Licensing for the product has stopped working contact for help. in Looking for help I was directed here. what do I do?

I don't know enough to not follow directions. I bought the software brand new in a sealed from factory box. Had it sitting around until - last week when I deleted flash on my computer and had to upgrade to the new OSX. Mountain Lion doesn't use iPhoto - so I had to go with something else. Since I already had this new - unopened package I opened it up. Shut down all running programs - inserted the disk and followed all the directions for installation. Still it didn't work.
I have now uninstalled it (the proper way) and am going to try again.
I appreciate your responses.
Thank you!
If this doesn't work - I am going to just buy Lightroom.

I have a MAC and when I try to use Adobe Reader, I get a pop up telling me I need to accept the end user agreement. It instructs me to go the Abobe Reader Installer download , double click and accept the agreement, but there is no agreement. What should

I have a MAC and when I try to use Adobe Reader, I get a pop up telling me to lauch ADobe Reader and accept the end user license agreement, but when I do that, there is no agreement to acknowledge. What should I do?

I have the same problem as Pam101. I am on OS X 10.9 and Safari 7 (actually on 2 iMacs). The one iMac is fine but the other with the same versions and settings Adobe Reader will not work. What happens is the Adobe Reader icon appears on the dock, bounces once and that's it. When trying to open a .pdf file from a website a new tab is opened on Safari, the background is black and there is a pop up message (black test on a white background) that reads: "Adobe PDF Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement." This is all very well but if Adobe Reader will not launch how on earth is it possible to accept the End User License Agreement terms? Very, very annoying, especially since it all works just fine if I launch a .pdf file from a website using Chrome. What is going on here and who do I talk to in order to fix this problem - Apple or Adobe?

When I try to open my Address Book from Finder, it says :You can't use this version with this version of Mac OS x. I have Address Book 5.0.3 and Mac OS X 10.7.5 What should I do to get my Address Book back???

When I try to open my Address Book from Finder, it says :You can't use this version with this version of Mac OS x. I have Address Book 5.0.3 and Mac OS X 10.7.5 What should I do to get my Address Book back???

Unless you deleted Address Book 6, or restored from a backup made before you upgraded to Lion, Address Book 6 should be on your disk somewhere. Try to find it with spotlight or by browsing likely folders with Finder. Also check Trash. If you find other Address Books, using Quick View or Get Info in Finder should show the version number.
Have you ever moved Address Book out of the Applications folder, either before or after you upgraded to Lion?
If you can't figure out how this happened in the first place, I would be worried that other OS X utilities are similarly affected.

I'm on mac OS 10.7.4 and when i try to update my FF it gets hung up saying "dowlosing ff...connecting to update server" and gets stuck

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