I'm on my fifth attempt to successfully download PS Elements 12, which has failed each time, primarily because of Windows. Help!
Can you help me with the downloading of PS Elements 12?
Thank you for your information. I finally asked technical support (Amit - he is excellent) is they would take control of my computer and download and install it for me. He did it! Even after I changed my browser to Firefox from Internal Explorer and even though I saved the file, Windows lost a 100% download three or four times.
My problems are solved.
Similar Messages
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I have successfully downloaded Photoshop Elements 13. I did not receive an e-mail with the registration number but did get verification of email address. I have been through all the help sights and only reach dead ends. Help!
Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html -
My attempt to download 10.10 has failed 5 times. Any suggestions? I have a solid 6mps connection.
My attempt to download 10.10 has failed 5 times. Any suggestions? I have a solid 6mps connection.
Do you get any error messages? What exactly happens when the update fails?
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How can I successfully download Photoshop Elements 7.0?
Sorry if there is a question like this already.
I got a new laptop today. I downloaded all my software and transferred my files. However I have been unsuccessful to download Photoshop Elements 7. I have the disk and I have it installed in my old laptop. I have not had a problem with installing it before aside from it taking too long now and then.It always stops downloading when it is installing the background pictures. It specifically stops when it is installing the Grass Mat. jpeg or the Hand Made Paper01.jpeg.
I get the error message "error 1305. Error reading from file C:\ProgramData\Adobe\Photoshop Elements\7.0\Photo Creations\backgrounds\ (Grass Mat.jpeg/Hand Made Paper01.jpeg). Verify if the file exists and that you can access it."
I followed the troubleshoot Adobe offers for this error without success. When I tried to install it from my desktop,but the file Data1 or something couldn't be copied because my laptop could not read it. I tried taking out the disk and putting it in again, I tried manually downloading from 'Computer', and I have also temporarily turned off my anti-virus protection.
I have only fixed the error once the first time when I clicked on the jpeg file it requested (though no photo could be shown so I guess no access?) , but then it got stuck on another jpeg. I need help! I really would love to have this installed.Elements 7 is an ancient version but there is a download link available here
http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml/comment-page-1#comment-2174
You must follow the Very Important Instructions on that site first before you click the download links.
Alternatively you can upgrade to the current version Elements 12 for US$79.99.
http://www.adobe.com/products/photoshop-elements/buying-guide.displayTab3.html -
I successfully downloaded elements 11 to my pc but it won't load when I click on the program or double click on the icon. help.
You say you downloaded, but have you completed the installation?
On Windows there is often two files. They need to be unzipped (Extract Files) and everything placed in a single folder. From there you run setup. -
Hello,
I attempted to install ios7 and my iphone 4, has gone into hibernation, telling me to connect to itunes - i have tried this, but to no avail, when ive attempted to restore it has constantly given an error message - iphone server cannot be reached? - any ideas / suggestions or help would be appreciated.- disable security software
- make sure itunes is up to date -
I am getting the same error when I attempted to upgrade my iTunes SW as many of you have gotten. I attempted a fresh download of iTunes with another error. Has anyone figured it out yet?
Have a look at the articles mentioned here:http://support.apple.com/kb/TS3694
Unknown Error containing "0xE" when restoring: To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information. -
I have successfully downloaded books to iBooks before but this time it came through with a another language and changed all existing books as well! Any ideas of how to fix? The language is just gobbledygook symbols!
This happened to someone last week. Reboot your iPad: Hold the home and power buttons at the same time for at least 10 seconds (keep holding past the swipe to shut down if it appears) until the Apple Logo appears and your iPad will restart.
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I submitted an ISBN number and title to the iBooks Store using iTunes Connect.
A nameless iBooks editor replied back, reuesting that I submit a digiral copy of my ePub document to iTunes Connect.
The first time, I got past the login stage, but I was told that my title and ISBN had already been submitted and I was kicked, the second through sixteenth time that I attempted to login, the system reported "Apple ID does not have permission to access this site"
Can someone please tell me how to manuver around this roadblock?
Regards,
Robert Owen Cobb, CNE, MCSE
aka The Clemmons KidYou have to apply to be approved for iTunes Connect first.
Start here.
https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/wa/apply -
my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore. -
I operate an Amway Business and use the switch share duplicate APP. Initial log in was successful but now it reads " Log in failed ( GW900751 ). This is constant upon log in attempts. Is there a way to rectify this?
Hi Tracy,
I don't suspect Malware yet, Id guess Disk corruption or failing Hard Drive with Files not found.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward. -
Attempt to run automatic update to LightRoom 5.7 fails with error 1402
When I opened and started to work in LightRoom 5.6 on my Windows 7 64-bit PC a notification was displayed in a popup alerting me that a newer version, version 5.7 was available and asked me if I wanted to install it. I clicked yes, and was taken to an Adobe page to download the upgrade. So far, so good. The 976MB “Lightroom_5_LS11_win_5_7.exe” file successfully downloaded. Sadly, when I attempted to run this exe, it failed to complete, displaying the following error message in a popup.
Error 1402.Could not open key:
UNKNOWN\Components\139C3899EB73E6C3DA23B8E687
898618\2C99E910090657044B644883E7FA075A. Verify
that you have sufficient access to that key, or contact your support personnel.
While the exe file provided by Adobe did not harm my existing LR 5.6 installation, I “think” I would like to install their Automatic Update, but am unable to do so.
Regards,
Peter SaleHi psale,
Try to right click on the installer, and choose Run as Administrator.
See if that helps.
Otherwise this looks like a permissions issue, perhaps you don't have write access to your registry?
Try creating a new admin user, and see if you can complete the install successfully there: Create a user account - Windows Help
Hope this helps,
Regards
Pete -
Dv7--6b57nr attempting use recovery disks after virus. Recovery disks fail to load
I am attempting to load the recovery disks for Windows 7 Home Premium. Had a few virus's and the recovery disk installs fails. Have checked the disk within the Bios. The error is as follows: The Recovery attempt has faild. Select one of the following buttons: Save Log; Details; Retry. I don't see any specific errors besides the Recovery attempt has failed. What is the next step that Ineed to do. I have the saved log file HP_SSRD_LOG.SRD.
I have a Serial # of 2CE1480BIX and a product ID of AIT85UA#ABA.
I have attempted to reload after I blanked out the whole drive. That was the only what to get rid of the viruses of the system. I am a tech working for the owner Waymon. Please assist me or tell me exactly what I need to do to get this problem resolved and get the system loaded. Thanks.
Gets to he HP Software Installation now on the five installation try. It then reboots and tries to reload the system. Here is the error { The Recovery Attempt Failed. Select on eof the Following Buttons:
Save Log ; Details ; Retry.
Here is the file from the Details button. CTOERROR.FLG.txt
[12:53:08.53] Entering Checking OS Edition...
[12:53:08.53] Check RStone.ini file to determine the requried edition.
[12:53:08.58] Exiting Checking OS Edition...
[12:53:08.60] Check if Upgrading Win 7 is required.
[12:53:08.61] Current Edition is [HomeBasic]...
[12:53:08.63] Required [Starter]. Don't need to upgrade...
[12:53:08.63] Required [Starter] ...
[12:53:13.28] Required [Starter] Edition. But, OS is not [Starter]...
[12:53:13.28] Upgrading OS edition might have some problem...
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7601.17514
Current edition is:
Current Edition : HomeBasic
The operation completed successfully.
Component: TDC Preinstall Diagnostic Tools for Windows 7 - TDC
Error found: No OS Flag set on unit, please use EEPROM to set ~OS SKU~ value = 2
[12:54:04.13] ------------------------------------------------------------------------------------------
***CTO Error condition has been dtected in [Factory Update] phase !! ***
[12:54:04.15] Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...
[12:54:04.15] ------------------------------------------------------------------------------------------
[12:52:11.75] Start BBOffline.cmd...
UPDrv=[C:]
[12:52:11.77] Set UIA Error Code to 951
[12:52:12.08] WinPE is 32bit.
[12:52:12.08] Starts [FixUps].
[12:52:12.09] ---------------------------------------------------------------------
[12:52:12.09] FixUps.cmd...
[12:52:12.09] create overall progress info...
[12:52:13.72] FixUps.cmd completed...
[12:52:13.72] ---------------------------------------------------------------------
[12:52:13.72] Starts [Tweaks for SSRD].
[12:52:13.75] ---------------------------------------------------------------------
[12:52:13.75] SSRD Tweaks to change user default locale...
[12:52:13.75] Copy C:\System.sav\Util\TDC\MCPP\FBIRES\FBIUSRES.DLL.
[12:52:13.86] Run "Dism.exe /image:C:\ /Set-SKUIntlDefaults:en-US -image:C:".
[12:52:21.38] ---------------------------------------------------------------------
[12:52:21.38] Launch PININST.exe for Offline ...
[12:52:33.37] Starts [Sleep 10 sec].
[12:52:43.43] Starts [Create RStoneFUpdate.INI].
[12:52:56.48] Starts [create 1GB Pagefile for offline].
Volume in drive C has no label.
Volume Serial Number is 9EEF-EDFF
Directory of C:\system.sav\bbv
11/23/2013 12:52 PM 1,073,741,824 pagefile.sys
1 File(s) 1,073,741,824 bytes
0 Dir(s) 44,736,716,800 bytes free
[12:52:56.57] Brand detection.
[12:52:56.87] ---------------------------------------------------------------------
[12:53:43.17] Start SysID Check...
[12:53:43.62] Start Option Code Checks...
SKU_DEF_COUNTRY=[244]
SKU_DEF_SYS_LOC=[en-US]
Reset country in administrator...
Reset country in Default user...
Reset System localed
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7601.17514
Reporting offline international settings.
Default system UI language : en-US
System locale : en-US
Default time zone : Pacific Standard Time
User locale for default user : en-US
Location : United States (GEOID = 244)
Active keyboard(s) : 0409:00000409
Keyboard layered driver : PC/AT Enhanced Keyboard (101/102-Key)
Installed language(s): en-US
Type : Fully localized language.
The operation completed successfully.
Updated System Locale info..
[12:53:59.16] Start PIN Tweaks...
[12:53:59.20] ---------------------------------------------------------------------
[12:53:59.20] PIN Tweaks to hide All for BurnBoot BBV and BBV2 on restored image...
[12:53:59.20] ----------------------------------------
[12:53:59.20] Tweaks for OOBE's Unattend.xml
[12:53:59.20] to pick up the proper file...
[12:53:59.20] ----------------------------------------
[12:53:59.20] rename unattend.org to unattend.or_
[12:53:59.25] ----------------------------------------
[12:53:59.25] without Light Sensor..
[12:53:59.25] ----------------------------------------
[12:53:59.27] This is Restored image by SSRD [SSRD.flg]...
[12:53:59.28] ---------------------------------------------------------------------
[12:53:59.31] Start MIR Tweaks...
[12:53:59.34] ---------------------------------------------------------------------
[12:53:59.34] [MIR Tweaks] ...
[12:53:59.36] ---------------------------------------------------------------------
[12:53:59.39] Start Factory Update(s)...
[12:54:01.28] Start QFE Offline installation...
[12:54:03.96] PININST_OFF: PASSED...
[12:54:03.99] Type C:\System.sav\Logs\BBFindEr.log...
[12:54:04.01] Type C:\System.sav\Logs\BBFindE0.log...
---------- C:\SYSTEM.SAV\LOGS\PININST_OFF.LOG
Result=PASSED
[12:54:04.04] Type C:\System.sav\Logs\BBFindEr.log...
[12:54:04.05] Type C:\System.sav\Logs\BBFindE0.log...
---------- C:\SYSTEM.SAV\LOGS\BBFIND4QFE.LOG
[12:54:04.05] Check FUList.log if there is duplicate Desc...
No duplication.
[12:54:04.13] No Duplicated Desc is found... PASSED.
[12:54:04.13] There was no Factory Update...
I also have to HP_SSRD_LOG.SRD file. What Do I need to do now? Thanks.Recovery Discs failure is frequent, and unfortunately has many causes. Some things to try that have worked in other cases.>>
1-Enter BIOS and reset to Default settings. Usually it is F9 key,check bottom of screen to be sure. Next F10 to Safe & Exit. Run Recovery again.You can attempt it from the partition now instead of Discs if preferred by tapping away at the F11 key at start up.
2-Scroll down on the page and get> Bootable CD ISO and> ImgBurn to burn the iso image to cd-a guide on using ImgBurn to write an ISO to a disc is Here. Once created, boot from it. Delete any hdd partitions, create one and format. Next try booting from Recovery Discs again.
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others** -
i attempted to update my firefox last night, and when i did it casued me to have to reinstall adobe flahplayer and adblock. When i attempted to re-download these apps i couldn't. Now I don't have adblock and I can't watch videos because flashplayer won't download. If this can't be corrected I may have to return to Internet Explorer. Can this be put right? in English
== This happened ==
Every time Firefox opened
== 7/20/2010Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.<br />
See [[Managing the Flash plugin]] and [[Installing the Flash plugin]]
You can check the Adobe welcome and test page: http://www.adobe.com/software/flash/about/
You can use this manual download link:
*http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller -
1st attempt to open an application after the computer has been shut down a message says(as an example)" the application PowerPoint quit unexpectedly. Mac OS X and other applications are not affected. Click reopen to see more details or send a report to Apple." Next attempt it says "The application PowerPoint quit unexpectedly after it was reopened. Mac Os X and other applications are not affected. Click Try Again to temporarily restore the application's default settings and open it again. Click Report to see more details or send a report to Apple." When I click "Try Again" the app opens normally and usually runs ok sometimes it will quit unexpectedly but when reopening at that point it opens ok. Never had this issue until about 2 weeks ago. *** When I close the program myself I get a message that says "PowerPoint-New Settings
New settings have been created for this application. Do you want to use these settings from now on? Then there are 2 buttons below the dialogue box that say "Use new settings and Use original settings" This happens every time I try to open Power Point, Excel, Safari, Entourage the first time each new day. If I have been running any of those programs and have not shut down the laptop then the program will reopen normally but may shut down unexpectedly on its own and sometimes not. What changed and how do I fix this problem? Running OS X10.4.11 and software updates are current. Ran diagnostics and checked out ok.Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?
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