I'm purchased the Photography CC, but PS CC is asking me for a serial number.
Hi,
I purchased the Photography CC (The Photoshop Photography Program), but PS CC is asking me for a serial number.
This CC program is supposed to be open for every one and you don't need to have a previous version of CS. At least that's what the promo says.
I have download it and install it twice but still is running in trial mode.
Any advice is welcome.
Thanks!,
C.
Hi Romit Sinha,
Thanks for your interest.
I'm already did that. I have followed step by step the instructions, checking very carefully every item. I uninstalled and reinstalled all the pack, now I have it in "English International", but still have the same issue.
I think I found the problem, in my profile in the part of the information about the plan, says: "Programa de fotografía Photoshop (Para clientes de CS3+)", in english is "The Photoshop Photography Program (For clients of CS3+).
It's very strange because like I said before, With this program you don't need to have a previous version of CS or Lightroom, or at least, that's what says in the adobe web page before you end up with the purchase.
Now I'm very confused about it.
If anybody could clarify me which are the exact requirements for qualifying for this Photography CC (The Photoshop Photography Program)??.
I would really appreciate.
Thanks a lot.
C.
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There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?Does your Cloud subscription properly show on your account page?
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This is an open forum, not Adobe support... you need Adobe staff to help
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