I'm restoring my Ipone, but the response i'm getting is " An unknown error occrured (1015)....please help

I'm restoring my Ipone, but the response i'm getting is " An unknown error occured (1015). and the i cant use my wifi too..please help

Error 1015 occurs when trying to restore a previously jailbroken phone.
Jailbreaking your phone voided your warranty with Apple, and forfeited your right to any assistance, including from this forum.  Terms of Use of this forum strictly forbid the discussion of jailbroken phones.
You'll need to search elsewhere on the internet for assistance.  However, it's very unlikely you'll ever get your phone working again, FYI.
Best of luck.

Similar Messages

  • TS3694 Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

    Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • TS3694 How can I fix this type of error in iphone 4?"The iphone could not be restored. An unknown error occurred (3194) "please help me.

    Hi everybody !
    AT&T company is unlocked (factory)my iphone4 before 3 days ago so i want to restore to unlock iphone 4 with itunes but it is not restore.
    How can I fix this type of error in iphone 4?- "The iphone could not be restored. An unknown error occurred (3194) "
    please help me in nepali language(if posible) or english. thank you.

    http://support.apple.com/kb/TS3694#error3194
    This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue.

  • HT4972 i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now

    i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now

    Hello there, BundyA.
    Error 3 is usually associated to security software settings. The following Knowledge Base article provides some great information and links for troubleshooting the issue:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    This section should prove useful:
    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Please help me..?! My iphone 4 is low battery so i'm charging for 8 hours and i turn on it..But the iphone 4 can't turn on..!! Please help me..!!

    Please help me..?! My iphone 4 is low battery so i'm charging for 8 hours and i turn on it..But the iphone 4 can't turn on..!! Please help me..!!

    Try
    Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

  • I tried to restore my ipod touch but it says it could not be and than an unknown error occured (3194) please help me!!

    I tried to restore my ipod touch but it says it could not be and than an unknown error occured (3194) please help me!!

    Fix Error 3194 from iTunes during iPhone restore
    iPhone Error 3194 - How to Fix iTunes Error 3194?
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • When I try to update my macbook air to the new OS X Maverick it say unknown error and to please try again later. This has been going on for a few days and was hoping someone can help. Thanks.

    When I try to update my macbook air to the new OS X Maverick it say unknown error and to please try again later. This has been going on for a few days and was hoping someone can help. Thanks.

    After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
    b0n0b0
    Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
    Mar 15, 2014 9:05 AM (in response to Terence Devlin)
    Got it! Thanx.  What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

  • HT4623 hey,my iphone (5) is in recovery mode so I downloaded ios 7 from the laptop then after the download was completed the laptop was extracting the software and at the end of the loading line it writes an unknown error occurred (3194) please help me th

    he download was completed the laptop was extracting the software and at the end of the loading line it writes an unknown error occurred (3194) please help me thank you

    3194  =  https://discussions.apple.com/message/18851577#18851577

  • Itunes could not connect to the iphone an unknown error occurred 0xE8000003 please help me with this error any one have idea ?

    itunes could not connect to the iphone an unknown error occurred 0xE8000003 please help me with this error any one have idea ?

    http://support.apple.com/kb/ts3221

  • HT201210 I have tried to restore my i phone via itunes after doing the update and it keeps giving unknown error occurred (3194) please help

    I have tried to restore my i phone via  itunes after doing the update and it keeps giving unknown error occurred (3194) please help

    Hello Sam-marchesi,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694#error3194
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.
    Best of luck,
    Mario

  • TS3694 iphone cannot restore unknown error occured 1015. anyone help please?

    trying to restore my brothers iphone 3 however it comes up with cannot restore unknown error occured 1015. can anyone help

    mazunzo tembo wrote:
    "the iphone could not be restored, an unknown error occured(1015).
    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743
    ERROR 1015...
    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • HT201210 I want to restore my iphone but sometheing happened and then a massage tell me that the iphone could not be restored .an unknown error ocurred (3194) please help me

    please help
    I can't open my safari or youtube on my iphone
    I just want to restor it but I can't
    I do all what they ask me to do when I tray to restore
    Please help

    http://support.apple.com/kb/TS3694#error3194
    This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue.

  • TS1424 i can access my library but not the store. it says i'm signed in but page is blank. i've got an unkown error code -1202. please help.

    I can access my libray but not the store. It says I'm signed in but the page is blank. I get an unknown error code -1202. I tried redownloading iTunes but that didn't work. My firewalls show that iTunes is allowed. Please help.

    I can access my libray but not the store. It says I'm signed in but the page is blank. I get an unknown error code -1202. I tried redownloading iTunes but that didn't work. My firewalls show that iTunes is allowed. Please help.

  • I can sign onto the apple site on my comp but the ipad does not recognize my password ?? can somebody please help

    could someone please help , I rtry to sign into my ipad but it will not recognize my password. So I joined this site and changed my password, this is accepted here on the apple site and I had an email saying that the password was reset  BUT the ipad still says password error ..................... before i commit the heinous crime of beating up an ipad can somebody please help !!

    Try completely signing out of your Apple ID on the iPad, restat the device and then try signing in again.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try sign in again.

  • TS3212 could not access network location iTunes\.  This is the message I keep getting when itunes tries to install. Please help

    I keep getting the following message after trying to install iTunes. Please help.  could not access network location iTunes\.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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