I'm running Mozilla firefox 32.0.3 a laptop with Windows 7 Professi 64 bit. Firefox crashes several times a day, please help.

I'm running Mozilla firefox 32.0.3 (most updated version) on a laptop with Windows 7 Professional 64 bit. Since downloading, Firefox crashes after an hour, does the same in safe mode. I already reset my browser to the default settings but that did not solve the issue. What can be causing the problem? Here is crash reports for the last 3 days (however, not all are there...crashes several times each day)
bp-c79927d8-e6f0-4c56-b7c0-b7d3e2141010
15 minutes ago
bp-4d0435ee-865e-426a-85ea-f86b52141009
9 hours ago
bp-3b7dc3ca-1c8f-4a7e-a27d-041c72141009
11 hours ago
bp-0026a2e2-c9de-41da-9e40-ee6892141009
20 hours ago
bp-dc4c2807-593b-4e2e-acbf-40ad52141008
2 days ago
bp-dbd50b18-91b0-451e-964c-0b6742141007
3 days ago
bp-4e06e5b8-c48b-48d7-93d8-da8bd2141007
3 days ago

Thank you for your quick response Philipp.
I have used this extension with previous versions of Firefox and had no issues. Why is this a problem on the latest version? Do you know of another "TimeLineRemove" extension that will work with this version of Firefox? Will reverting to an earlier version of Firefox solve this issue allowing me to continue using "TimeLineRemove"?

Similar Messages

Firefox 30 constantly crashes, several times a day since it was installed a few days ago

Since Firefox automatically updated to V. 30, it constantly crashes several times a day, every day. There's no reason for it. Nothing has changed on my end. Please get the bugs out of your browser updates before releasing them!

Cor-el, yesterday I deleted the older version of Shockwave Flash (13.0 r 0) but Firefox is still crashing. The latest crash was just now. There's something going on with Firefox 30.0 because I didn't have this problem until Version 30.0 came out. It has nothing to do with my computer (Windows 8). It's annoying also how the Firefox crash dialog box offers to let me know when the problem is resolved (I provided my email address by default each time), but I never hear back from Mozilla.

Firefox 12.0 crashes several times each day. Can't find problem. Help!

Firefox 12.0 crashes several times each day. I've looked through dozens of posts on the forum, tried the ideas, but no luck.
Here are some recent crash report IDs:
98b0ec7f-9e8a-4198-8059-3da5f3c186f2
5ef12ab8-1a93-4722-a914-c5eee9e0cb77
6702be47-9fc9-49d3-b57b-a265412610b7
4cc1898f-80d9-4e90-846e-b949abc7f291
a9ad2d72-8126-4b1e-b29f-8e3dda084e6d
fed0e3c2-4b98-419e-952d-b96ccefde784
ffadb8f1-e18b-4789-aa83-13e16c8cdf91
a2d65f95-815a-40ee-a7e5-1c8426c5147c
Any ideas?
Thanks!

Hi. I'm the OP... Thank you to cor-el and Mad Person...
Cor-el: I already saw the pages about Firefox crashes and already read through the forums; I definitely might have missed something, but I did read through all of it already and tried the solutions there before posting here...
Mad Person: About:Crashes just shows the submitted crash reports and report IDs I've listed above, with their date and time. That's it. The Report IDs are as I listed above.. none of them start with "bp-xxxx".... I disabled hardward acceleration as you recommended; I've tried it before, but firefox crashed again so I just turned it back on, but I've made lots of changes since, so who knows - I'll keep it permanently off now and see if it helps this time.
Otherwise, I'm still stuck. Even my Report IDs are weird, due to the throttling problem apparently!? Yikes! ;)

Flash causes Firefox to crash several times a day

Flash causes Firefox to crash several times a day.
My cash report is below. Can you help or advise of where I can go for assistance?
Report ID Date Submitted
acfa63f7-0c4b-4fac-a6d3-fc0a646403c2 12/12/2013 09:04
8161f097-63ae-41b6-861d-958bcc327cb7 12/12/2013 08:13
3388e919-422d-4ce0-8137-8d267731fa88 11/12/2013 17:52
bp-cedb707f-a218-49e1-89a3-7a3bd2131211 11/12/2013 10:16
38bbb23b-1dc9-481c-a41e-974eda12e83c 10/12/2013 11:02

Try with Flash beta version
*http://labs.adobe.com/downloads/flashplayer.html

Firefox 17 crashes several times a day since installation. Can I get some help please?????

Since I installed Firefox 17 a couple of weeks ago (I was refusing to update for a long time, and now I see for a good reason!) - it has been crashing several times a day, every day. I can't do my work with my internet crashing on me every several minutes and so if this can't be stopped, I'm switching to internet explorer.
Is this a well known issue? how can I fix it quickly (without taking my whole PC apart) ?
any ideas?
thanks

I have also been having this problem, today I have had to sign into Google Chrome just so I can hopefully stay in the internet for more than 5 mins, so far I have sent out 15 crash reports and haven't even been online for 1 hour,
Here is just one of the crash reports
bp-01bb7-0d86-48cb-a309-2c9b12121216
I think the longest I was able to stay on Firefox this morning was 3 whole mins. Getting really frustrated about it all now.

My iMac running 10.10.2 keeps crashing several times a day. It does a automatic restart and gives me a option to send in a report. Any ideas what might be causing this?

My iMac does an automatic restart several times a day. It gives me a option to send in a "panic" report. This happens randomly during the day and night. Any idea of anything new that might be causing this? I am up to date on all applications.

Mac users often ask whether they should install "anti-virus" (AV) software. The usual answer is "no." That answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions.
It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it. AV software is not intended to, and does not, defend against such attacks.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't been checked for security by Apple unless it comes from the App Store, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has taken far too long to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. Those lapses don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial AV or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

Hello, my firefox crashes several times a day.

My firefox is crashing several tiema a day.
It's continuos two weeks or more.
I deleted all addons. It didn't help.
I reinstall firefox. It didn't help.
I disabled the "Use hardware acceleration when available", but it didn't help.
It's mostly happens when i login or exit from somewhere, and also when i save some data using Forms.
What to do next?
Last crash reports:
bp-3e09ae39-2cc6-47e0-a83b-2fa5e2140703.txt -
Crash ID: bp-3e09ae39-2cc6-47e0-a83b-2fa5e2140703
bp-6ca26817-1305-4cb8-93e0-3bd0e2140703.txt -
Crash ID: bp-6ca26817-1305-4cb8-93e0-3bd0e2140703
bp-563ba805-8d7a-4cad-8cab-626c12140703.txt -
Crash ID: bp-563ba805-8d7a-4cad-8cab-626c12140703
bp-e53497d1-0509-459f-90d6-87fbb2140703.txt -
Crash ID: bp-e53497d1-0509-459f-90d6-87fbb2140703
bp-c8b9822f-5eaa-4084-928a-22f7a2140703.txt -
Crash ID: bp-c8b9822f-5eaa-4084-928a-22f7a2140703

The Program that contains the MPK.dll file was installed by me direct from their site. I did it to monitor the activities of my daughter who is a teenager. And this program and its file MPK.dll NEVER interfered with versions earlier than FF 30.

After upgrading to firefox 4.0, why does it have to update atleast daily, sometimes several times a day

I cant help but notice the security updates on a daily basis because it stops whatever Im doing to download the update, like I said it happens on some days several times. I click to download & the screen never goes away. It downloads & states in order to install them it must re-start. I do then on most occasions after it comes back up it states its connecting again to the server for additional updates. by then I upset when it wants to download again.

Please do the following. 
#Go to [http://www.mozilla.com/en-US/firefox/fx/?ref=logo Download Firefox 4.0.1] and download the installation file to your desktop. 
#Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (''don't checkmark the box''). 
#Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox 
#Finally run the installation file you downloaded to the desktop earlier. 
Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation. 
After you complete the installation, go to the [http://www.mozilla.com/en-US/plugincheck/ Plugins Check] page and update where necessary.

Firefox crashes several times per day. Here is my latest crash signature: ID: 1ec4cd46-b98c-441e-af45-c025a2110608

Firefox crashes constantly. Below is the latest crash ID. Please help me resolve this.

That crash report doesn't have any data it, so I can't see what is going wrong.
*https://crash-stats.mozilla.com/report/index/1ec4cd46-b98c-441e-af45-c025a2110608
Do you have other crash reports that do have data?

Firefox crashes several times a day. I have not found a pattern yet. It crashes randomly, I suppose.

Firefox crashes. I think Facebook is always running. I've tried in safe mode and with all plug-ins disabled but it keeps crashing randomly. Some days no crashes at all. Some days three crashes in one minute.

'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

Firefox crashes several times a day

Firefox keeps crashing 6-8 times a day. It's getting incredibly ridiculous.
here are several crash ID's
bp-20b6a4d0-d5ae-4e43-9fb9-47f482140325
6c8a0232-1b0b-48bd-983b-93c3df8ac97a
bp-5d10d744-3653-473c-8756-80c522140317
bp-b7181137-d851-4e3f-bd89-7006f2140315
5c9b2a18-7c5e-45cd-83f7-a0e08cd3536d
3b6cf471-f407-4aa8-9a6e-9b9e332e4f17
0e3036ec-d1fe-4997-af4a-6dbc9f6a0e9f
698a259d-8daf-4bd6-9c64-e3a39d450491

Oh, if the crash IDs do not start with bp- on the about:crashes page, then the forum doesn't make them clickable. You might need to click through them first to ensure they were submitted.
I noticed in your plugins 3 different Flash players:
* Shockwave Flash 12.0 r0
* Shockwave Flash 11.5 r502
* Shockwave Flash 11.1 r102
If you can see all of these on the Add-ons page, please disable the two older ones. Either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Plugins. Look for "Shockwave Flash" and change "Always Activate" to "Never Activate" for the older ones.
If Firefox doesn't display them there, you may need to manually remove them. On 64-bit Windows 7, they normally live here:
C:\Windows\SysWOW64\Macromed\Flash
The plugins used by Firefox have this name pattern
NPSWF32_(version number).dll

I am running FireFox on a new HP laptop with Windows 8.1. My email program ATT yahoo.mail is constantly showing error message "Mozilla Firefox is not responding

Only happens with the email program

Hello,
Sometimes antivirus extensions cause browsing issues in Firefox. Try disabling McAfee while on your email program to see if it still crashes.
If after disabling McAfee the site still crashes, enable that plugin again if you wish. Please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

We cannot get firefox installed on our new laptop with windows 8, what do we need to do?

I have a Windows 8.1 platform on a new computer. When we try to download firefox the button comes up to push run. After that Norton scans and states that it is safe but a new program with very few people using it. I click on the spot saying that it is safe, and it goes away, but the program doesn't run. I've also tried to download it and then run. it will download but when I try to run it Norton comes up and the same thing as above happens.
I've also tried turning off Norton for 1 hour and tried the same 2 things as above with the same results.

In case Norton is objecting to the "stub" installer (the download has the word "stub" in the name) try using the full installer. You can download it from the following page, just scroll down to your preferred language:
https://www.mozilla.org/firefox/all/
Does that one work?

Firefox continues to crash several times a day.

Running Windows 8.1. Doesn't matter what I am doing. I do use Norton toolbar which should be compatible.

Hi Mamapup,
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Anyone know how i can stop firefox 25.0.1 from crashing several times a day?

In the last couple of weeks Firefox 25.0.1 has started randomly crashing, Mainly when i try to open a random page upon the BBC website. When it does so it loses all of my open tabs and the restore previous session greys out and becomes unusable. I have updated all of my addons as far as i know? (should be doing so automatically?)

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.
[[Image:SubmittedCrashReports-Win7|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

I'm running Mozilla firefox 32.0.3 a laptop with Windows 7 Professi 64 bit. Firefox crashes several times a day, please help.

Similar Messages

Maybe you are looking for