I'm setting up HP office jet Pro 85000 A909n, wireless radio not functioning.

I/m using Window 7 and have printer connected to my desk top. Now I wish to print for my lap top to the printer and can not get the connection, when I run the test I get:
wireless on Pass
wireless working Fail
Messasge: the wireless radio is not functioning. contact HP support

The wireless radio is broken. Try restoring the network defaults and check.
If the wireless radio shows as failed then printer needs to be serviced
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My HP Office Jet Pro L7555 scans but will not save it to a flash drive. Is there a fix for that?

I have a some issues:
1. My HP Office Jet Pro L7555 scans but will not save to a flash drive. (I get error messaqges when I try to download it to my computer) What is the fix for that?
2. Sometimes when I turn it on it will indicate that one of the ink cartridges is empty and upon restartin it all the cartidges show full. What is the fix for that?
3. We have a small network. I can not find the disks that came with the printer. How do I set it up so it saves to one of the computers connected to the network?
Thanks,
PF1

Hi,
Heres a patch for missing scanned images
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-81532-2&cc=us&dlc=en&lc=en&...
Heres the link for the full feature software download
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-79356-3&cc=us&dlc=en&lc=en&...
and use this document for ink related issues
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01628836&tmp_task=solveCategory&cc=us&dlc=en&ju...
Hope this helps..
Although I am an HP employee, I am speaking for myself and not for HP.
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Officejet Pro 8500 A909g (all in one) wireless radio not functioning

Ran network test report and received an Error message: Officejet Pro 8500 A909g (all in one) wireless radio not functioning.
the menu screen says its on and the blue light is on, but no connection.
Appears to be a hardware problem, any ideas.
Thanks

Hello Minabird4
Welcome to the HP Forums, I hope you enjoy your experience!
I understand that your wireless radio is not working on your HP Officejet 8500. This could be a hardware issue if the wireless card has failed completely, but I would like you to try the HP Support document: Performing a Partial Reset of the All-in-One. If resetting the printer as the document gets you to do does not fix the issue, it would be recommended that you contacted HP technical support for repair options.
US support link to contact options for laptops purchased in the US.
http://h10025.www1.hp.com/ewfrf/wc/contacthp?cc=us&lc=en
Outside of US support link to contact options for laptops purchased outside the US.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
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Help changing cartridge in hp office jet pro 8500. One color not all 4

I need to know if I need to call the 800 # for my issue. I have 4 colors in my printer I have purched my black XL not all the other colors they are empty. I need to use my printer so, I need to see if it is something easy or if I have to purchase all the other colors?

Hi,
You need all color cartridges. You can force printer to print only black cartridge in a SHORT period but the result would be unpredictable. Printer needs all ink cartridges to work as designed.
Regards.
BH
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HP Office Jet Pro 8600 Plus. Will not print from the internet

Hello all
Today my printer decided to 'throw' up a blank page ontop of the internet page I was trying to print.
I asked the printer to print from the right hand mouse button drop down menu, then, 'print'.
Then the white page pops up . You can see the internet around the edges.
The printer will print my own docs and photos.
Maybe I altered something in the settings this morning but I can't remember what I did?
Has anyone any ideas? I do hope so . Thank-You Redocean
This question was solved.
View Solution.

Hi @Redocean
What Browser are you using? Can you try another Browser and let me know if you can print properly please?
I look forward to hearing from you and working towards a solution.
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Sunshyn2005 - I work on behalf of HP

Office Jet Pro 8500 Black ink will not print

black ink will not print and alignment fails. I have cleaned the print heads through all levels. The colors print perfectly but black will not print. I have reset the printer, run tests pages, but still no black ink and the unit trys to align, but fails. The unit is no longer in warranty.
This question was solved.
View Solution.

Hi mariajw,
Thank you for your reply!
What I would recommend to do at this time is to please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Best regards!
RnRMusicMan
I work on behalf of HP
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I am having a problem getting my office jet pro 8500 to go online to print. How do i set it to go on

I am having a problem getting my office jet pro 8500 to go online to print. How do i set it to go online. I have run all of hp's diagnostics and everything passes. it prints the test pages but will not print any other jobs for me.

This might help - https://discussions.apple.com/docs/DOC-3792

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I have two office jet pro 8500 Wireless printers in my real estate office. I would like for them to both operate wirelessly from one computer, but can't get it to work. I do not have any firewalls enabled. I can get only one to work.

Do you have a network (wireless router) in your office that you are trying to connect the printers to or are you connecting directly to each printer via its "hpsetup" network?
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Office jet Pro 8600, Multiple Printers on same nenwork need to change printer name ID

How do I Change the default Printer ID /name on a Office Jet Pro 8600 AI1 using OS x 10.8 on a home network . To prevent other computers from accessing multiple 8600's set as delivered, on the same network?

Hi @JimAckroyd
It took me sometime, but I think I found exactly what you are looking for! Please take a look at the instructions already written out by ShlomiL; Re: Changing the name of a printer in my LAN.
I hope this resolves your inquiry.
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HP Office Jet Pro K 8600 Printing issues with A3

Hi, I use a HP Office Jet Pro K 8600 and unable to print A3 , says paper mismatch , I use Widnows XP service pack 2
However it is printing A4 size , can any one assist in solving my problem ?
Thanks

Welcome to the forums @generalnuisance
I would suggest trying the steps in the guide I have picked out for you below. The steps should help you connect wireless to your Officejet 6835 and your Mac, running Mavericks. Let me know the outcome
Setting Up the Printer for a Wireless or Wired Network for the HP Officejet 6810 and Officejet Pro 6...
Cheers
R a i n b o w 7000I work on behalf of HP
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How to print borderless with HP Office Jet Pro 8100?

HP Office Jet Pro 8100 printer
I changed the setting to borderless in the advanced setting but still got borders on the picture.

Thank you for the additional information. It is exactly what I needed.
Here is the Full Feature Software and Driver for the printer. Install it to see if it solves your problem.
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Hp Office Jet Pro 8600 A910, suddenly can't send fax. Reveiving faxes are ok.

We can't send any fax, but we can still receive a fax. This happened suddenly without any changes (on device or our telephone line) When sending a fax it dials and gives a busy tone. After that we get a error sheet pointing out Error 388, communication error. Following things we did:- Tried sending fax on our other phone line to rule out broken phone cable/connections.- Called to phone and from phone to fax which worked.- Printed out T90 testsheet. All tests passed.- Tried faxing with ECM off or in other words turned off the error connection mode.- Tried faxing with lower connection speed setting.- Checked other settings to see if there was anything wrong, but all okay.- Powered off, disconnected power cable for at least 15 seconds. Is the fax broken or anything else we can try?

Hi , I see you have been troubleshooting an issue with your Officejet Pro 8600 no longer able to send faxes, and I think I may have found some more information for you. Can you specify your your exact printer model for me? In your post title you say it is an 'Office Jet Pro 8600 A910' but and A910 is an Officejet 8500A. How Do I Find My Model Number or Product Number? Seems like an odd question, but the printer make a copy? It could be an issue with the scanner mechanism.
Is the printer connected directly to a wall outlet or is it in a surge protector or a power bar? We want to connect it to a wall outlet just so we can eliminate the power source as the root cause. See this document for more information about Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector (Note: This document is not limited to Laserjet printers.)
HP regularly releases firmware updates that may also correct the problem you are experiencing. You can click on this link to;Get Printer Updates for HP Officejet Pro 8600 (N911), Officejet 6600 (H711) and Officejet 6700 Premium (H711) e-All-in-One Printer SeriesGet Printer Updates for HP Officejet 6500A, and Officejet Pro 8500A e-All-in-One Printer Series Have you tried to run the Fax Test Report? It's usually located in the setup menu, under tools. The fax test report will let you know if it finds any problems and how to correct them. Once everything passes on the fax test report, you can Test Your HP Fax Machine with the HP Fax Test Service. I reviewed the error code you provided from the Interpreting Error Codes in Fax Communication Error or Fax History Reports document. Error 388: There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time. Retry the fax reception when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. Have you touched base with the phone company to make sure they have not changed anything on their end? Does this same error occur with every number you try to dial? You could see if anything in Fax Sending Fails Intermittently or Fails for Only One Recipient is helpful as well. Please let me know if these steps resolved your issue, or if there is anything else I can do to help. I look forward to hearing from you! Thanks,

HP office jet pro 8600 - wireless printing problem

I am having difficulty printing wirelessly from my iMac to my HP office jet pro 8600. Sometimes it will print, often after waiting hours. But quite often it does print and when I click on the printer icon there is a message that states: "Ready on Server. The printer is not responding. I have no problem or delay in printing from my iPad or iPhone. Tried turning the printer on and off.

when you set it up with your wireless router did you let the printer detect the connection. If so check the wireless channel the router is set to. I changed mine and wham, now it prints as soon as my finger hits the mouse button. Hope this helps.

HP Office Jet Pro 8600 all in one

I fax documents from word with my printer. Every once in a while, but more frequently as of late, the document will fax, shows send in the log, I hear the the fax completely send and hang up, but then it will fax it over and over, even though I only set it to fax one time. Only way then to stop it from sending is to turn off printer and then I either have to reboot my computer or log off to get it to clear. When computer comes back up, I turn printer back on and it is ready for use. It has done this since I bought it, but like I said seems more frequent.
It is an HP office jet pro 8600 all in one, running on Windows 8.1. It is hard wired, not running wirelesslym with desktop. Anybody have any clues as to what is causing this and how to fix it. It is so frustrating. Thanks.

Hi LFoskey,
Does the printer send multiple faxes when you fax directly from the printer, or only when you fax from Word?
You can check for a firmware update in cause the issue is being caused by the printer itself;
HP Officejet Pro 8600 N911a Firmware
HP Officejet Pro 8600 N911g_n Firmware (Plus and Premium models)
Please also try the HP Print and Scan Doctor, it can quickly resolve any issues including but not limited to;
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
Please post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks ( ), the tool did not find any problems.
If you see green wrenches ( ), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points ( ), the test failed and required user action, but the step was skipped.
If you see a red X ( ), follow the on-screen instructions to resolve the issue.
I look forward to hearing from you. Thanks.
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Sunshyn2005 - I work on behalf of HP

My new HP office jet pro 8610 is LOCKED.

somehow while setting up my new HP office jet pro 8610 it locked It .
I am trying to set up internet wireless and i am so frustrated! message states:
you cannot use the device's built in networking capabilities because these capabilities have been disabled when the device was set up. for more imformation, contact your network administrator who set up the device.
A simular message comes up for every feture I wish to try on this printer.
I am this person. .....
Does this printer have a master reset? i can not find it. please help so I dont have to put it back into box and return it to the store. thanks Jodanalynn

Hi @jodanalynn ,
I see by your post that you need to reset the printer. I will be happy to help you.
I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.
If you need further assistance, just let me know.
Have a great day!
Thank You.
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Gemini02
I work on behalf of HP

I'm setting up HP office jet Pro 85000 A909n, wireless radio not functioning.

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