I'm setting up my new ipad air and it's asking for id and password, but not accepting it. help me
i'm setting up my new ipad air and it's asking for id and password, but not accepting it. help me
If it is asking for an APlle ID password for an ID you do not recognize then you have stumbled upon the Activation Lock feature of IOS7.
Read more about it here:
http://support.apple.com/kb/HT5818
Similar Messages
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New Ipad Air first setup is asking for my itune email and password.
When I press restore from icloud, it shows me my old email adress that is not working. I have to press ''skip''. I went to itune and icloud account and they all show my new email address. How can I fix this?
Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
Just set up my new ipad Air and cannot set up my gmail account into mail ?
Just set up my new ipad Air and cannot set up my gmail account into mail ?
EASY SIMPLE FIX....
The problem is Google.
I had the same problem, couldn't install Gmail on my ipad or iphone and kept saying wrong / incorrect password, error messages. Worked for hours and hours on this.
It is Google's (optional) 2-step verification system that is to blame.
Google won't tell you this, and instead, they have come up with work arounds, and even telling people to install the Gmail iPhone/ipad app, which then limites the iphone/pad functionality when not using iphone's native mail.
FIX:
Logon to Google...
Go into your Google account preferenes
DELETE your cell number used for 2-step verification...... leave it blank
(it is optional, Google does not require you use 2-step verification)
Thats it. Your'e done.
Now set up your Gmail (now called Google) as usual on your Apple device.
You don't need 2-step (optional) verification.
There are other secure ways to do this. It is an option, but Google goes out of it's way not to tell you this.
(and a great way for Google to gleen your personal information, in the name of security)
Hope this helps someone. -
I am in the midst of setting up my new iPad Air, and the process seems to be stuck on "Updating iCloud settings..." What is a reasonable time for this step to take?
Shouldn't take more than a few seconds to a minute. If it's stuck, you might want to give Apple support a call to see if they are experiencing unreported server issues. Since your device is new, you are within the 90-day free call support period. You can set up the call here: http://www.apple.com/support/icloud/contact/. You will need your serial number, which is on the box and (I believe) the back of your iPad.
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Trying to set up a new macbook air and it is asking for a keychain password
I am trying to set up a new Macbook Air and it is asking for a keychain password. Where do I find one?
There was an option to Cancel the pop up box which I have now done and it has carried on with the set up - so not sure what it was all about.
I am going to the Genius Bar tomorrow so will ask the question!
Thanks for your help Linc. -
Hi, I'm trying to extract the nano sim tray on my new Ipad air. I know how it should come out but the tool does not seem to release the tray. Any ideas?
Thanks. It needed more pressure than I expected!
Didn't want to break it when it's less then 24 hours old!
BB -
How do I recover my password set up when I added AirPort Express to my iMmac a few years ago.. My wife has just purchased an iPad and it is asking for that "forgotten" password to make the Wi Fi connection ?
From the airport express user manual:
If You Forgot Your Network or AirPort Express Password
You can clear the AirPort network or AirPort Express password by resetting AirPort
Express.
To reset your password:
1 Use the end of a straightened paper clip to press and hold the reset button for one
second.
2 Select your AirPort network.
On a Macintosh computer:
=> Use the AirPort status menu in the menu bar to select the network created by AirPort
Express (the network name does not change).
3 Open AirPort Utility, located in the Utilities folder in the Applications folder on a
Macintosh
4 Select your AirPort Express and click Configure.
5 In the dialog that appears, make the following changes:
 Reset the AirPort Express password.
 Turn on encryption to activate password protection for your AirPort network. If you
turn on encryption, enter a new password for your AirPort network.
6 Click OK.
AirPort Express restarts to load the new settings -
I've backuped my phone and then had it replaced as it was broken.
Went to retore my new phone Iphone 5 and it is asking for a encryption password. I didn't set one two days ago.
I have tried my itunes password, the computer password my iphone lock password everything.
I even looked into my keychains. HELPThere is no help, if you don't know the encryption password, then sorry you won't be able to use your backup.
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When am watching live news on air play it only shows for one minute 30 seconds ,, I need some help?
First of all, Hunt--thanks for responding!
"First, where are you playing the MPEG-2, that you see that jitter?"
On both a MacBook Pro, an Acer laptop and my Mac Tower. I would love to think that it is a problem with the playback system, and that if I merely send the file off to the duplicator they won't have the same problem. Maybe that is the case...I don't know if I have a choice rather than sending it off to see. But it happens in the same spots, in the same way, on all three of the players so I'm a little reluctant to have faith.
"Another thing that can cause jitter in an MPEG-2 is the Bit-Rate - higher the Bit-Rate, the better the quality, but the larger the file. For a DVD, one is limited by the total Bit-Rate (both Audio & Video), but with longer prodcutions, some users choose too low a Bit-Rate. If this is the issue, one would need to go back to the original Project and do a new Export/Share."
Of course, but in the case there is no more 'original project.' It is gone like the wind, stolen along with his computer and backups.
I think I am stuck using one of two files as my master: a DVD he burned where I only see the stutter/vibration/jitter once, or the mpeg2 file where I see it three times. Hopefully, the duplication house can rip if off of one of them and not see the jitter. I know that in audio, my personal filed, you can do a lot to enhance already existing sound--EQ, compression, tape saturation emulation software, etc. I guess I'm hoping there is some kind of analog to the video world that address jitter after a source has been printed--if indeed the source has been printed to be jittery.
Thanks,
Doug -
my iPad asks for my iCloud password but I can not. that I can do? the problem is that I try to access it by putting my email but I do not remember which was which I put.
If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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My system is Mac HD OX S 10.8.5. I want to upgrade 10.9.1 and have downloaded it. However, to install it I am prompted for the Admin Password. I don't believe one was ever set up. I have tried my Apple Id Password but not accepted, Advice appreciated?
If you have 10.8.5 you don't have a PowerPC Mac (PPC). PPC is for pre-2006 Macs. Go to Apple menu -> About This Mac to make sure you have an Intel Mac and that you didn't flip the 5 and 8 in your operating system indication. If you actually have 10.5.8 but you have Intel it gets a lot more complicated to install 10.9.
10.5.8 is the maximum for PowerPC.
10.6 can be upgraded on Intel with this tip:
https://discussions.apple.com/docs/DOC-2455
And it also help you get up to 10.6.6 or 10.6.8 as needed.
https://discussions.apple.com/docs/DOC-6271
will help someone with 10.5.8 determine if they are ready to jump to 10.7 or later.
If you have 10.8.5, you must install 10.9.0 first (free from the Mac App Store) to get to 10.9.1.
Backup your data:
https://discussions.apple.com/docs/DOC-1992
and check http://www.roaringapps.com/ and your printer, scanner, and peripheral drivers are compatible with third party vendors before upgrading to 10.9. -
Why am I unable to join my wi-fi network with new iPad air using correct password?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I have a new Ipad Air and have noticed everytime I open the screen the charge has reduced. over night it dropped from 58% to below 10 with a low battery warning.
The screen was asleep, cellular switched off, Bluetooth on for the keyboard. all setting infact the same as my last model which performed excellently.
Anyone know why its losing its charge so quickly. it also sems very slow to recharge also, in one hr its gained a 12% charge.Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom -
After upgrading iPad to iOS8, iPad cannot sign in to iCloud. Password is not accepted even after resetting it. Sign-in box keeps popping up. Suggestions?
This Apple Help page provides contact information for various countries for security problems with an Apple ID:
http://support.apple.com/en-us/HT5699 -
I'm setting up a new iPad air and it won't take my Apple ID
I'm setting up a new iPad3 and I'm at the step where it asks for my Apple ID to finish setting up the iCloud. Any clues? I double checked and used the password in iTunes and it works....
Any help appreciate!What is the message/error you are getting? Perhaps this thread will offer the solution for you:
Setting up new iPad mini- it won't accept apple id
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