I'm so sick of iPod updates crashing my iPod touch....

It first happened when i upgraded to 2.0 - then it happened again last night, when i upgraded to 2.2. Both times, during the "preparing to restore ipod" stage - it freezes. My Mac is fine, but the upgrade will not stop "preparing" for hours if i just sat there and left it.
Both times i've had to disconnect it, and when plugging it back in, my only option is to "restore" - which takes off all my music and apps.
I'M SICK OF IT!!!

If you went through the 5 Rs step by step and you're still having problems, it might be time to find an iPod repair service. Apple will charge you as it's out of warranty. You can probably find third party repair outfits that will do it more cheaply.

Similar Messages

  • Updater crashed my iPod also

    So I installed the latest iPod update, 2006-06-28. The iPod restarted with a blank screen. I restarted it a few times, it gave me a three-note tone each time but wouldn't actually boot up the iPod OS, just the white screen of death. I tried initiating the latest update again, but it won't update until the iPod "becomes ready," which it refuses to do. I can't update or restore. I tried installing an earlier update but it wouldn't work either, in fact after I left it for a minute it told me I had multiple iPods plugged in (which I didn't). I saw somebody else with the same or similar problem on a PC. Has Apple heard about this? I'm hoping there's a fix on the way if there's no way to do it myself. Thanks for any help.

    Plug it into an external power source and let the firmware reset, if you haven't done so already.

  • PLs Help - IPod Updater cant see Ipod but its mounted

    please help me guys !
    My New 5th is shown on desktop and itunes but it wont see the ipod updater
    I have tried everything and its just new out of the box.
    The option in import photos in ipod/itunes is not showing up either.
    I have software 1.0 on the new ipod
    Please advise
    Thanks

    Marc,
    I'm having the exact same problem and I took my iPod to the Genius Bar this morning. They re-formatted it and re-loaded it. I took it home and the same darn thing just happened again.

  • Deleted Ipod Updater and disconnecting Ipod

    When I first got my Ipod it came with ipod updater software. When I installed this software it said there was another more up to date updater so I downloaded and installed the more recent updated. I was going through my programs on my computer and noticed that I had 2 Ipod updaters installed at around 90mb each. I thought well I only need the most recent one and I deleted the old one.
    Well now the more recent updater wont work it will not even boot and my Ipod would not disconnect when I pressed the safely remove hardware button it said the ipod would not stop try again later, after trying this several times I finally just pulled the USB plug out without stopping the recharging first.
    Now I am downloading a more recent updater. If I delete all of the updaters and install only the most recent one will the software work again.
    Another problem after I deleted the old updater when I plugged my ipod in it asked me to give my ipod a name so I did but I dont remember if it is the same name that I originally gave to my ipod and I have no idea of which name is on the ipod or the software now. What should be done regarding this to get my ipod working right.
    So far my songs appear to be safe, but they are only on the ipod not on the hardrive because my harddrive is too small to store them all. I have itunes set to manually add and delete songs.

    HelloHello,
    Hmm..I don't understand why you'd have 2 iPod Updaters. When someone already has an Updater and there's a new version to download, the new one REPLACES the old one - makes no sense to have 2 and confuse the user.
    There's another way to eject your iPod from your computer while it's connected and it shows in the "Source" list. You can either right click on your iPod and select "Eject", or you can click on the up arrow next to your iPod and that will eject it too.
    It sounds like your computer was having a problem with 2 Updaters, I think you did the right thing by deleting both of them and only downloading the latest version.
    I think you can name your iPod whatever you like, I'm not sure if adding a different name will affect your iPod (when it comes to listing your songs if the iPod has a different name). How can you not remember what you named your iPod? Did it have a name at all??
    Take Jeff's advice, back up your songs somewhere else besides having them in iTunes and in your mini. Looks like your hard drive is not too reliable, save all your music in a cd.

  • Ipod updater broke my ipod

    To whom it may concern,
    My name is Benji. I am one of the customer of apple and Mac. I got many staffs from apple, and I believe it's really a good company. Unfortunately, one day after I used the ipod updater 2005-9-23, one of my ipod, an ipod mini 4GB lost it functionality. The situation is like after installion the ipod updater, a apple logo shown on the screen of my ipod mini, and then suddenly, a folder logo appear with "www.apple.com/support/ipod". I did search on that website and got no solution. Then I went to one of the apple store which is in Staten Island mall for assistance. I made an assigment there, and the staff who responds to my case told me that they couldn't fix it, since mine is an old generation ipod. I asked him whether that ipod updater granteen the safety of user, he then told me to post my situation online to you to see whether I would get a replacement or any refund on it. Please help me, since that ipod is the gift from my girl friend. And I did read the requirment before installation. I hope apple would reponds to this accident.
    Thank you so much,
    To install and use iPod Software 1.4 for iPod mini and iPod Software 3.1 for iPod with Click Wheel, you need:
    • An iPod mini or an iPod with Click Wheel
    • A PC with a high-power USB port or card (USB 2.0 recommended), or FireWire* port or card
    • Windows 2000 with Service Pack 4 or later, or Windows XP Home or Professional with Service Pack 2 or later
    • iTunes 4.7 or later
    Updated September 15, 2005
    Message was edited by: ipod updater

    further info ...
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
    http://www.ipodresq.com/index.php
    http://www.ifixit.com/
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    Spank your iPod
    http://www.youtube.com/watch?v=3ljPhrFUaOY
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    My iPod ism’t resetting and isn’t being read by my computer
    http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • IPod Update Ruined my iPod/Missing Songs

    I recently decided to update my iPod, but ever since I did, my iPod won't turn on, charge, and my computer won't recognize it. I've tried resetting it, but it just beeps, then sits there with the backlight on, but nothing else happens.
    Please help!
    Jack
    P.S. Also, I've noticed as of late that about 100 of my songs from iTunes aren't on my iPod and I can't seem to figure out why. I've tried putting them on playlists, and when my iPod is docked, the songs show up as already on my iPod, but when it's not docked, they're not there.

    This quote from the original posting ("I've tried putting them on playlists…") sounds as if the playlists are in iTunes and for the instance of the songs that is on the computer's hard drive rather than for the instance of the songs that is on the iPod.
    Connect your iPod to your computer and then launch iTunes.
    In the Source (left) pane of iTunes' window, you should see an icon for your iPod. Click the disclosure triangle to the left of the that icon, and see what items now display below it. Those items are the ones on your iPod. The items that are flush to the left side of the Source pane are on your computer's hard drive, instead.

  • Ipod update not recognizing ipod

    I am attempting to connect a brand-new ipod to my windows XP PC. This is actually my third ipod after TWO hard-drive failures. It was a free replacement so needs to be formatted.
    I folllowed the instructions i was given and downloaded the new versions of itunes and ipod updater and now when i connect the ipod the updater just says 'connect an ipod to update'. I've tried everything I can think of (and trust me with my track record of broken ipods I've tried a lot), even using the Windows formatting option in 'my computer' but it wont recognize it. Does anyone have any advice?

    You are waiting for the updater to prompt you to connect the iPod before you connect it?
    Have you tried resetting the iPod, is the iPod fully charged, have you tried putting the iPod into disk mode?

  • Itunes doesnt recognise Ipod, Ipod updater doesnt recognise Ipod

    As said, Im new and just bought the ipod 30gb and I tried whatever is said in http://docs.info.apple.com/article.html?artnum=93716 and still doesnt work.
    Ipod shows up in the Windows explorer and in the WIndows Task Manager, but not in Itunes nor Ipod updater as connected.
    I tried to download older versions of Ipod updater and itunes, because I read it was working for some people, but cannot download them in any place. And at last, I wonder if there is any problem using USB 1.1 I dunno what else I can do, Im ****** off :/

    Ok, I had the same problem for months but I have just fixed it!! Here is the problem I had and my solution:
    Problem:
    1. Ipodservice was not loading when windows xp boots up
    2. In Events Viewer, System, there was he error "DCOM got error "193 is not a valid Win32 application. " attempting to start the service iPodService with arguments "-Service" in order to run the server:"
    3. As a result, itunes can't see the ipod and I was unable to update it for many months
    FIX:
    1. The problem for me was that windows cannot find ipodservice.exe because there is a space in the path that it resides in: C:\Program Files\iPod\bin
    2. This is a problem that Microsoft has documented (see http://support.microsoft.com/kb/812486/)
    3. Open up Regedit.exe
    4. Goto "HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Service\IpodService"
    5. Double-click on ImagePath on the right
    6. Add double quotations around the ipodservice path(ie. "C:\Program Files\iPod\bin\iPodService.exe")
    7. Close regedit
    8. Goto Start-Administrative Tools-Services
    9. Scroll to Ipodservice and double-click
    10. Set startup type to "automatic" if not already
    11. Click on "Start" to start the service
    12. Now run itunes; you should be able to connect now to your ipod!
    Rainer_
      Windows XP  

  • Latest version of iPod Updater for Windows (iPod mini)

    Just received a replacement mini due to battery problems. I need to download iPod Updater to set the mini up for Windows XP, but I cannot find the appropriate version.
    Can anyone help Or provide a link? TIA

    The latest updater is integrated into iTunes 7: Get the latest iPod software updates.
    You can get the last standalone updater here: iPod Updater 2006-06-28 for Windows

  • Isit true to say that iPod Updater kills your iPod?

    Hello all,
    First, sorry for my poor English. I am not a professional nor a technician and I could be wrong, so please correct me. There are many problems reported mainly from the PC users that their iPod can't be recognized nor mounted after the installation of the latest iPod updater. Most of them claimed that the iPod updater kills their beloved iPods. Before we jump to a conclusion, we must understand what is iPod, and how does the iPod update work.
    I believe that iPod equals a basic computer and need a OS in order to communicate with the PC. Installation the Updater will format the Hard disk of the iPod and then install the simple OS, so if we open the iPod updater file, it will show a window with two buttons i.e. Restore and Update, an Update is to copy the latest OS over the old version, but the Restore will format the hard disk before it install the OS over it. And importantly, during this process, the iPod needs sufficient of power to complete the upgrade, however, the problem comes just after the format, and the PC's USB (only 2 will work not 1.1) does not supply the stable power,even some cases that iPod does not get charge in the half way of installatin (a proper installation, you will see a running bar showing on the iPod screen just after the format), so you can imagine a hard disk got format but only got an uncompleted OS, of course, the iPod would not get recognized and mounted, and do not manage to communicate with the computer. At this stage the iPod will show a Sad iPod icon, a folder with exclamaiton points or a battery charging icon.
    So, what would you do when it reach at this stage, a Reset would not work, and you would not able to do the Restore as the iPod is totally unrecognized by the computer.
    Therefore, is there anyway to solve this problem, in my opinion and from my past experience, the answer is "yes", the simple way is to put your iPod in Disk Mode, when it plug to the computer, it will show as an external Hard Disk, you must fix it by doing a format (RESTORE would not work at this stage as it still can't recognized and mounted), in Mac we can use "Disk Utility" but the XP would not allow you to do the format in FAT32. After the formatting, replug the iPod with the computer, then it can be mounted and allow you to do the RESTORE.
    In addition, I find an interesting point is, if your iPod formatted with a Mac, you will have better chance to be mounted with a PC, even your iPod does not complete the process of the installation of the iPod updater, and a PC formatted iPod will be likely to be fixed by a Mac as well.
    How should we do before the update of the lastest software, for the XP user please do the following:-
    1. Go to the system restore and create a check point in order to revert back to the previous version of the iPod updater, or do the back up using the 3rd party software such as Ghost or Go Back.
    2. To have a test and make sure the PC's USB works properly. You can use the iPod or a PDA, and just make sure it got charged.
    3. Have your iPod a full charge before the installation of the iPod updater
    So, who is the main killer for the iPod?
    For further infomation please read the following link - which wrote by a groups of great people - thank your guys
    http://discussions.info.apple.com/webx?128@@.68ae8668

    Yes, it will erase all your data with your iPod. Please do not format until you have the back up of your iPod. Very likely that your iPod was formatted by a Mac, which can't be read by your PC. Download a software called Xplay
    http://www.mediafour.com/products/xplay/

  • Ipod updater froze my ipod - HELP!!!

    I just downloaded the new update, and at the end it says to unplug it from the computer, and replug into the power source. So i did that, and nothing! it is showing the graphic on the screen to plug it into the wall but it is not actually recognizing the connection. After a while it just goes to sleep.
    I have tried, re un plugging it, plugging it into different sockets etc.. and nothing..
    Any suggestions??
    the only thing i have noticed that could be causing it but i am not sure, is the firewire cable isn't sitting right in flush with its socket on the power plug, i cant push it in any further, but i don't remember it sticking out before, could be nothing. any advice?

    have you tried resetting again and/or restoring your iPod?
    Resetting
    Restore your iPod

  • IPod updater killed my iPod mini!

    I purchased an iPod Mini off of my boss last week, as he purchased an iPod Nano and no longer has any need for it.
    I installed iTunes on my Toshiba Satellite at work, hooked up my iPod, and I while I was removing songs from the unit (which worked just fine prior to all of this), I was prompted to download and install Updater.
    I installed updater, hooked up my mini, and let it do its thing, until it said to plug the unit into an ac adapter to reflash the hardware (?). Ever since, there has been an image of an AC adapter plugging into an outlet that stays on the screen, and even after plugging it into numerous outlets, computers, and USB ports, I can't get any computer to recognize the unit, and I can't get this image off of the screen (except for when I restart it and the apple image briefly appears).
    I have tried resetting my iPod numerous times by toggling the hold button and depressing select and menu simultaneously for ten seconds. I have also read that I should try depressing menu and play, and nothing helps. I can't help but be discouraged.
    Any words of wisdom for me? Perhaps there is something that I haven't tried (spin around three times, pray facing east, burn sage, make a sacrifice to Cthulhu, etc.)
    Help!

    Welcome to Apple Discussions locopuff
    This is the forum dedicated to the Mac mini computer. You need to post your question in the iPod mini forum.
    Peggy

  • New ipod update formatted my ipod and backup failed

    I tried to update my ipod with the newest software last night, and it completely formatted my ipod, erasing important contacts, notes, etc.. And to add to this the itunes back up of my ipod failed and only saved my music. What can I do?

    Try restoring the iPod from backup.  The backup contains your contacts and some other stuff while music is not part of your backup but is synced to your iPod.  If you go to the Devices tab in iTunes' preferences you can see if you have a backup and find the date of the backup.

  • Did iPod Updater kill my iPod?

    I was updating my iPod, right? It was stuck on the "updating iPod, do not disconnect" screen on my computer for hours and I wanted to get off the computer so I dced it on my computer and when I did that, my iPod's screen went to the black Apple screen and froze. So I decided to do the Reset and now it's blank. I'm waiting for the battery to die (how long should this last?) but did I completely destroy my iPod or what? I just recently got my laptop back from repairs so I haven't had the opportunity to back any of it up Restore is kind of my last option since I really don't want to replace 1k+ songs. Thanks for the help!!!
      Windows XP  

    Okay, ANOTHER update... I tried downstairs and my iPod just isn't working.
    I don't think it's a problem with my computer(s), but the iPod itself. It just won't turn on; it may have completely short-circuited. Do you think that may be the case? I don't think I'll be able to to do a restore or anything because the iPod itself is just not turning on. I really don't want to get a new iPod because it may A) take awhile b/c mine's is customized and B) I don't have anything backed up (even though I have a program to do that... I feel stupid now :() and I'm so frustrated that I might not even bother going through and dling it all again.
    sigh =/ Anything from anyone?

  • IPod updater 2006-06-28 doesn't work

    Everytime I open the ipod updater with my ipod plugged in, I get a ipod service error. Then, if I just turned on my computer and plugged in my ipod, "My Computer" comes up instead of itunes. This is my second ipod and it's brand new. I can't update anything. I tried restoring my ipod. (Bad idea) Now, I have no songs on it. Does anybody know how to fix these problems? Help me please!

    Ok, you see the thing is, I'm only 13 and I have like
    no idea as to what I should do. and most of all, I
    don't really have a clue as to what you just said.
    I'm sorry if I'm bugging you, but I think what
    you're saying is that if I remove itunes and i
    reinstall it, all my songs will be there? This is
    so confusing. You know what? Thanks for your help
    anyway. I appreciate it.
    Okay Shorty1324, I have uninstalled and reinstalled iTunes i don't know how many times and my music files and folders have never been erased from my computer so you don't need to worry about that. However, if you do decide to uninstall iTunes again and think it may erase your music, try making a backup copy (not a CD) of your all music files and/or folders. meaning, make a totally new folder, save it somewhere on your hard drive or desktop where YOU know everything in it will not be harmed if iTunes decides to go ape (for lack of better words). if everything works according to plan, (meaning iTunes works without any problems) then your iTunes problem is solved. but keep the backup copy of your music in case something else goes wrong. hopefully this explanation helps you. i know it's hard to understand technical jargon but you will learn as you get older. no worries!
    30GB iPod with Video   Windows XP  

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