I'm stuck in OS X Utilities screen helpp

I'm stuck in OS X Utilities screen when i turn it on.
INFO:
Macbook Pro 2008 15inch
I dont have original CD-ML or snow leopard
I didnt make a time machine backup
I cant download it from internet becouse i didnt buy it with my apple ID.
I had windows 7 and mountain lion at the same time, then i went on disk utility and erased Macintosh HD disk which i had only 27GB totally, so i wanted to reinstalled everything again.
Now the only thing i can do is open windows, if i try OSX im stuck in OSX Utilites.
Need help, thanks.

zagi32 wrote:
Thanks. So i have to purchase the software. Getting that cleared i have another question.
Do i have to buy a new CD or can i buy it over App Store?
In past, i havent had credit card written in my account - i couldnt buy anything.
Now, i have a credit card so i can buy apps and stuff.
So will it work now, if i press install mountain lion(will buy it itself)?
You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html Another resource: International Support Phone #s.

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Mavericks stuck on OS X Utilities screen

I restarted Mavericks only to find a nasty surprise. Now I'm stuck on the OS X Utilities screen. I have exhausted all available options shown on that screen.
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You can boot from a USB installer, you can create that via http://diskmakerx.com or use the standard Disk Utility instructions (put simply - restore the InstallESD.dmg to the USB stick).
You can then use the regular installer utilities (Disk Utility etc) to inspect your disk or try repairs. It does sound like starting over will help.
To erase & install…
Open Disk Utility, select the internal HD, select the Partition Tab, create a new single partition & select GUID Partition table in the options, Apply that & all the data on disk will be gone.
You can then Quit Disk Utility & continue to install OS X. The installer should re-create the recovery partition for you.
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Can't install Lion, stuck at Utilities screen, bad permissions

Hi,
I run the dock installer, everything smooth, after the reboot where is seems it's going to install fine, shows 33 mins remaining, 32 mins remaining and then pops the utilities screen with the 4 options.
And yes, I've been reading some similar threads where people have gone through the same and eventually were able to install Lion either by unexplainable factors upon random retries or by using the re-install OS option at the utilities screen.
Also I've seen cases where people were able to install Lion after cleaning disk errors.
I think that is my problem. I thing it's my disk that is preventing the installation from succeeding.
I have only one original partition, journaled, no encryption.
If I run Verify Disk everything reports as OK. But, if I run Verify Disk Permissions I get errors I can't fix!
I get this message on the log when running Verify Disk Permissions:
2011-07-25 03:05:48 +0100: Permissions differ on "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/German.lproj/MainMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x .
2011-07-25 03:05:54 +0100: Permissions differ on "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/Japanese.lproj/RemoteDesktopMenu.n ib", should be drwxr-xr-x , they are -rwxr-xr-x .
2011-07-25 03:05:54 +0100: Permissions differ on "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Rem ote Desktop Message.app/Contents/Resources/Japanese.lproj/UIAgent.nib", should be drwxr-xr-x , they are -rwxr-xr-x .
2011-07-25 03:05:54 +0100: Permissions differ on "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreen.app/Contents/Resources/Japanese.lproj/MainMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x .
2011-07-25 03:05:54 +0100: Permissions differ on "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/Japanese.lproj/MainMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x .
2011-07-25 03:06:15 +0100: Error: Permissions verify or repair failed2011-07-25 03:06:15 +0100:
2011-07-25 03:06:15 +0100: Disk Utility stopped verifying permissions on “Macintosh HD”: Permissions verify or repair failed
2011-07-25 03:06:15 +0100: Permissions verification complete
I also get a similar message when running Repair Disk Permissions, the same "stopped verifying permissions on “Macintosh HD”: Permissions verify or repair failed" thing.
Can you please help me fix these errors?
Thanks

Anyone?

My Mac keeps starting up to the disk utilities screen. Im guessing i need to repair the disk or load my backed up memory but i am unsure of how to do that. I have all my memory backed up on an external hard drive.

My Mac keeps starting up to the disk utilities screen. Im guessing i need to repair the disk or load my backed up memory but i am unsure of how to do that. I have all my memory backed up on an external hard drive.

The Disk Utility screen has instructions right on it.
Just read them and follow the directions.
Readers can help if you get stuck.
It opens with something like, "select a disk, volume, or image".
You click on your drive in the left column, top item.
The next screen spells out how to do a ( Repair Disk ).
You have a Macintosh. It will not cut your hand off.
If something dangerous is coming, it will say stuff like, "this will erase all the data on your drive. Do you want to proceed?"

IMac stuck at white start up screen with revolving gray wheel. What to do?

My iMac is stuck at white start up screen. I have been having problems
With iMac since installing snow leopard. The unplug/replug option
Doesn't help. Any suggestions?

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

I accidently downloaded something that made my webcam flash on spuradically even once i deleted it. when i restarted my computer it got stuck at the white loading screen with the grey apple and wont go past there..what is wrong? will applecare cover this?

i accidently downloaded something that made my webcam flash on spuradically even once i deleted it. when i restarted my computer it got stuck at the white loading screen with the grey apple and wont go past there..what is wrong? will applecare cover this? my computer also slowed down drastically before it stopped working..thanks! HELP PLEASE!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider.

2009 Macbook Pro goes to OS X Utilities screen after every attempt at restart

I recently purchased a refurbished MacBook Pro from another seller and have been updating the software, since it came installed with Leopard 10.5.8. The cursor randomly got stuck on the rainbow loading wheel for a while so I restarted the laptop with the power button and it just brought me to the Utilities screen with options for what to do next. I don't have a time machine back up for this computer yet but I do have the installation disk for Snow Leopard 10.6.3 (it's currently running at Mountain Lion 10.8.1). Everything on the HD is okay but I have no idea what went wrong or how to restart it and have it run normally again. Will the SL disk do anything beneficial? Any helpful suggestions would be greatly appreciated

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Not sure what to do here with this one...
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Solved!
Go to Solution.

Well, not much of a support forum... 2nd posting and neither issue I had had any responses at all.
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Phone stuck on connect to itunes screen after update attempt

Hi, hope someone can help me. I connected my iPhone to my computer to transfer my photos from the phone to the PC. I have automatic syncing turned off.
When I connected, I was prompted to update the iTunes version, which I did. It's now version 9. Then I attempted to update the iPhone version. I got a message saying I had to transfer my purchases first, which I did. Then I tried the update again. The update seemed to take awhile, then I got a message saying it failed. There was a "More Information" button which just prompted me to send info to Apple, which I did. Unfortunately I didn't save the info.
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I would rather not Restore the phone unless I have no other options, since I have 600 pics, contacts, etc on the phone...Of course not backed up since this is the first time I've tried to transfer data.
So I tried a few things:
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- I restarted the computer several times.
- I went to the Apple site and tried the troubleshooting steps for "stuck on connect to itunes screen" (which is what my phone is currently doing).
- I ran the diagnostic checks in iTunes (output below - I ran this while the phone was plugged in yet it says it's not found).
- I held down the Home and the Sleep/Wake button until I see the Apple icon.
- I went to My Computer > Manage and tried to update drivers, but the phone doesn't show in the device manager.
- I tried a different USB port and there are no other devices connected to the machine.
Nothing worked, my phone is stuck on the connect to iTunes screen and I get the error message every time I plug it in. I haven't tried another computer bc I don't have one and I'm not sure how to create/use another user account on this machine.
I wouldn't mind calling support but my phone doesn't work...Any help is much appreciated. Thanks in advance.
============
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
ASUSTeK Computer INC. 1005HA
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver 1.46.0.0
Bonjour 2.0.0.34 (214.3)
Current user is an administrator.
The current local date and time is 2010-03-31 02:42:39.
iTunes is not running in safe mode.
Video Display Information
Mobile Intel(R) 945 Express Chipset Family
Mobile Intel(R) 945 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-03-31 02:22:42.
** iPod/iPhone Connectivity Tests **
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
Fifth Generation iPod (iPod with video) running firmware version 1.3
iPhone 3G running firmware version 3.0
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.
Message was edited by: gobblygook
Message was edited by: gobblygook

Your only choice at this point is to restore your iphone. Since it appears from your post that you have never synced to this computer, you of course will not have a backup to restore from. That means your only choice is to restore as a new device & re-sync your itunes content. Unfortunately, all of your contacts, calendars, pics in your camera roll, etc., will be lost. Its not a good idea to use the iphone or any phone for that matter as a storage device, as things like this can & do happen. You should be syncing on a regular basis. The first thing done when you do sync is an iphone backup. You should also transfer pics in your camera roll to a supported application on your computer on a regular basis, much like any digital camera. You can always sync pics back to your phone, but if the only copies are on the phone, you run the risk of losing them.
See if you can force the phone into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

Hello. Today, I was updating my iPod Touch 4th Generation to iOS 6. I unplugged the iPod when it was during the installation because it appeared to be frozen. Now the iPod is stuck at a light blue screen even after I reset it. How do I fix it?

Hello. Today, I was updating my iPod Touch 4th Generation to iOS 6. I unplugged the iPod when it was during the installation because it appeared to be frozen. Now the iPod is stuck at a light blue screen even after I reset it. How do I fix it?

You will need to do a DFU restore by holding the home and power buttons down (while the device is plugged in to your computer) until the device's screen goes black and as soon as the screen goes black, count down from 3 and release the power/sleep button, but keep holding down the home button. Then, iTunes will say the iPod needs to be restored. The restore process will take some time and even though the iPod may appear to be frozen, don't interrupt the restore.

I have a new mac book pro (sept 2014) and am suddenly stuck on the log-in screen. Keyboard input not working to enter my password. Already tried a basic restart and a cmmnd/ cntrl/ pwr troubleshoot to no effect.

I have a new mac book pro (sept 2014) and am suddenly stuck on the log-in screen. Keyboard input is not working to enter my password. Seems to be a log in issue as keyboard works for forced troubleshooting. (And b/c when I first noticed the problem, I was able to enter my log in password but then everything sort of froze. Now, no ability to enter the password.) Already tried a basic restart and a cmmnd/ cntrl/ pwr troubleshoot to no effect.

Reset PRAM: http://support.apple.com/kb/PH14222
Start up in Safe Mode.
http://support.apple.com/kb/ph14204
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare or take it to the Apple store to have it checked out.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/
Best.

My phone stuck on the log in screen and the only thing apears the apple logo why is that happening?

my phone stuck on the log in screen and the only thing apears the apple logo why is that happening?

First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
From Here
http://support.apple.com/kb/TS3281
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...

IPhone 4 Stuck on 'Connect to iTunes' screen.

I.. was kinda trying to get rid of the iOS 7 update files which were automatically downloaded to my iPhones following this discussion page: https://discussions.apple.com/thread/5379403?start=0&tstart=0
Following the instructions posted there, I managed to get rid of about 3GBs of the iOS 7 files out of my iPhone 5.
What I followed was nzzzzz's 'Method B'
Method B: Open Settings->General->Software Update, Click "Install Now". There will be a prompt says "Verifying update...", Wait until this prompt disappear, there will be a spinning wheel on the black background. Immediately press and hold both of the power and home buttons at the same time. DO NOT release the power and home buttons for about 10 seconds. Your device will reboot. It's done. The automatically downloaded firmware will have been deleted. Now read part 1 to prevent automatically downloading in the future.
However, when I tried it again on my iPhone 4, it's now stuck on 'Connect to iTunes' screen.
No DFU modes or recovery modes seemed to be working, so I gave up and decided to restore & upgrade to iOS 7.
Then there was another problem, iTunes 'did' recognize the device as in 'recovery mode', downloaded the 7.0.3 update file, and tried to restore the device... but it got me 'error 9134'.
I followed the instructions on forums and discussion pages, and even called the Apple Care Services for technical support... but nothing worked. Nothing.
All those 'hosts' file edit and iTunes removal(and other following services) + download/install to the latest iTunes did not work on me, and now the device is 'just stuck on Connect to iTunes' screen.
Any suggestions..?
(BTW, English is not my native language, so if there's anything that cannot be understood, tell me)
+ Thanks in advance
Additional info:
iPhone 5: Tried to remove the iOS 7.0.3 files on iOS 6.1.4
iPhone 4: Tried to remove the iOS 7.0.3 files on iOS 6.1.3
Windows 8. latest iTunes (Newly bought computer + latest iTunes installed on 10/26/2013)
Windows 7, iTunes v 11.0.4.4 (The computer that successfully factory-resetted my old iPhone 4S and iPhone 4. The same computer that's not working with the same iPhone 4 now.)
Plus, my iPhone 4 is not backed up... not even in iCloud I think... There are some old pictures I'd like to keep, but almost forgot to get them out since I bought 5 a few weeks ago. I was using the iPhone 4 for the TV cable with the 30-pin connector.

Hi, I solved this problem on my iPad.
First I followed the steps here: http://support.apple.com/kb/HT4097?viewlocale=en_US and recovered the iPad. iPad turns empty like new.
Then I followed the steps here: http://support.apple.com/kb/HT1414?viewlocale=en_US (Option: Restoring your iPhone, iPad or iPod Touch) and restored my iPad from a previous backup from iTunes.
When the backup restore was finished, many apps were missing on my iPad. I synchronized it again with iTunes (it took a while although I don't have many apps) and everything was back exactly as before.
I don't know what caused the problem in the first place, being stuck in the iTunes USB screen, but it seems to be solved now. I will anyway try to always remember to close all apps and not leave them running in background. Maybe my iPad got confused?
Regards
Sonja

IPhone3G got stuck on connect to iTunes screen while doing upgrade iOS 4.2

Right after my iTunes 10.1 downloaded the iOS 4.2, it automatically started installing and sync-ing to my phone as usual.
It restarted itself, apple logo came out and ...
1. Stuck on "connect to itunes" screen eventough it was connected for the whole time. Unplugged it and plugged it back in, still got the same screen.
2. Neither my PC or itunes recognize it at all.
3. Unable to do soft reset but hard reset is ok. When i turn it on, the same screen comes out after the apple logo and got stuck until it turns itself off in about 30 sec.
3. Tried to connect it to the usb/itunes many different ways when the "connect to itunes" screen is on, but still got the same result.
4. Tried to do factory reset by holding the home button and connect it to the usb until the itunes recognize it, but still no luck (u can be sure on that it was properly done since it's not the first time i'm doing it).
FYI: the phone has never been serviced or customized.
Need some help ASAP here ppl. Please!
Message was edited by: Barsaa

I'm having the same problem too. I've been trouble shooting it based off advice from Apple's website and other people's information but so far nothing has worked. When I turn it on, it says connect to iTunes. I do. When I can get iTunes to recognize the iPhone is plugged in (which I seem to be able to only do when I stop and restart the Apple Mobile Device service), it says the phone is in recovery mode and has to be restored. I go through the process and so far it always stops on the "preparing iPhone for restore" process. Then I get the following error message ... the iPhone "iPhone could not be restored. An unknown error occured (1604). I seem to keep getting the 1604 and I haven't found a workable resolution yet for it.
If anyone could help, I would be so appreciative.

My ipod nano 4th generation will not turn on when i rstart it it gets stuck on the apple icon screen what do i do

my iPod will not turn on when I charge it or restart it it just gets stuck on the apple icon screen what do I do to fix it

Hello crimsonflare,
Try this first:
Apple - Support - iPod Troubleshooting Assistant
If that does not work, use this:
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and try to restore you ipod.
Hope this helps.
~Julian

I'm stuck in OS X Utilities screen helpp

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