I'm stuck on the "help us improve adobe's products" screen when I try to start Photoshop CC

I keep trying to start Photoshop CC but it won't let me get past the dialogue box that asks me to help improve adobe products. How to I get ride of it?

Sounds like two totally different problems to me.
It may help to reset Photoshop's preferences to defaults... You can do this by pressing and holding Control - Shift - Alt (Command - Shift - Opt on a Mac) immediately upon cold-starting Photoshop. If you get the keys down quickly enough - and you have to be really quick - it will prompt you to confirm deletion of your current preferences, which will lead to the establishment of a fresh default set. If it does not prompt you, you haven't been quick enough to get the keys down.
-Noel

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I have Adobe Photoshop CS4 and have just upgraded my Mac operating system to Yosemite with the newest version of Java 2014 running. When I try to access Photoshop from Bridge or directly open it asks for a Legacy Version of Java 6. As I am a pensioner I c

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Hi Daddyfred,
CS4 Photoshop has not been tested on Yosemite. But still you can try the Java 6 update using the below link.
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Thank you for posting on Adobe Forums.

I am getting Error code131:4 when I try to start photoshop. Help!!

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Start by reinstalling the program. For anything more we need to know at least some technical information like system and version...
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Many thanks Pitt.

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Camera Raw plug-in | Supported cameras

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let us know which operating system are you using.
If possible send us screenshot of error message.
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EVERY time I open Photoshop CS6 I get the damn "Help Improve Adobe's Products" box appearing. I've clicked 'Participate' and answered all the questions ... I've pressed 'Do Not Participate' ... many times !
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PS ... on a Mac ... in Australia.
There must be a way of getting rid of it ...
AND ... further ... on one of my machines ... my Mac Air ... for a while Photoshop CS6 would HANG completely (spinning beach ball) when the "Help Improve Adobe's Products" window opened BUT with no text in the box ... yup ... CS6 hung when the box opened completely empty of text !!
Would not like that to happen whilst on an assignment 'on the road' !!!
Plaese advise !!! Thanks

I am told MacKeeper causes problems. Hopefully you did not install that.
The only idea remaining is to uninstall/clean/reinstall.
Let's go over that:
No need to deactivate, so skip that.
In your CS6 folder is a shortcut to the uninstaller. I would like you to check "Remove Preferences" when you run the uninstaller.
When that's done, download the CS-CC Cleaner for the Mac. Run that.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
As far as your Mac goes, Run Disk Utility on your volume.
Verify Disk
Repair Permissions.
Then reinstall CS6 and updates.
It's is a "nuke and pave" approach, but if you do not want to be messing with internals you do not understand, it's the best way to go.
Gene

When I try to open photoshop I get a "help adobe improve it's produts" dialog box every time and it freezes

When I try to open photoshop I get a "help adobe improve it's produts" dialog box. No matter what I do, I get this box when I try to open a file in photosop never opens although it appears to be

Hi Steadyalberta,
Something might be preventing Photoshop from being able to save your selection on the dialog window properly. You might try right clicking and choose Run as Administrator on the Photoshop icon when launching (Windows) or test if the behavior persists when using a newly created admin user account.
Hope that helps,
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Photoshop CS6 crashes after "Help Improve Adobe's Products" appear

Photoshop CS6 crashes or menu items turn grey after "Help Improve Adobe's Products" appear. How can I get rid of this message appearing all the time?

Hi Eduardo,
APIP is our a component, we will help you handle this issue, Please tell us the following quesiton in order to make me identify the root cause.
What's you PS version? 13.0.4 or 13.1.1?
What's you Mac build? 10.8.3?
Which step make your latest PS version POP up Apip Dialog?
Update online.
Update by patch Pacage?
Install an alone PS application?
Install other Adobe product?(Extension Builder,Light Room?)
Others
Any comments are welcome.

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I did restore my phone last week, it went well. Today, i turned my phone off and turn it back on, now it is stuck in itunes logo and i was thinking that it needs a restore again. Once i tried restoring it, it finishes the "Extracting iPhone Software" part, but after that the error appears. PLEASE HELP ME

Help....I am trying to set up iClould on my pc....the set up was complete....when I try to sign in to set up it says the Apple ID is valid but is not an iCloud account. Please help me and tell me what I am doing wrong.

Help....I am trying to set up iClould on my pc....the set up was complete....when I try to sign in to set up it says the Apple ID is valid but is not an iCloud account. Please help me and tell me what I am doing wrong. Thx

Hi DesCoop,
You must initiallly activate iCloud from an IOS device or a Mac. You cannot inititally activated from a PC.
Sorry.
GB

My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable. When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back

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When i open iphoto i see my photo's for 1 second and then they are gone .The photo's are still there but i can see them only on the bottom or top of my screen when i try to open them i get a sign that it is not possible.Can somebody please help me?

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Have you upgraded to iPhoto 9.6 for compatibility with Yosemite? If not, try that first.
It looks like iPhoto has lost the connection between the thumbnails and the original image files.
This can be caused by a corrupted iPhoto library, or the originals have been deleted or moved.
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If you do not have a current backup of the iPhoto library, make a copy of the library, but do not overwrite any previous backup.
Launch iPhoto with the ⌥⌘-key combination (option-command) held down.
Select "rebuild" from the first aid panel. This may take a while for a large library.
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TS1717 When I try and start iTunes after trying to intall the 11.4 update on my Windows 7 laptop, it says to reinstall iTunes and "Windows Error Code 193" I tried ave the same failed response. Can someone help?

When I try and start iTunes after trying to intall the 11.4 update on my Windows 7 laptop, it says to reinstall iTunes and "Windows Error Code 193" I tried ave the same failed response. Can someone help?

Hi inharmony35,
If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Apple Support: Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden

I'm stuck on the "help us improve adobe's products" screen when I try to start Photoshop CC

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