I'm stumped, can't get the new ipod to work.

I bought a new ipod 30g after my mini started to die. I had no problems with the mini or itunes. Now I wan't to add the new ipod to my computer and I can't get it to work. I installed the new software and registered the ipod. But when I connect it to the cable it doesn't come up on itunes. So I guess what I'm wondering is if I have to uninstall the old itunes then reinstall the new software? And if I do can I keep my library?
Is there a way to have 2 ipods on 1 computer?
I'm not very computer savy and I've tried everything that I can think of.
Jeniene
Dell Windows XP

Sure, easiest way to backup, is to move the songs onto another hard drive if you have another hard drive and enough space.
I burn data CDs and DVDs because lots more will fit on one disc than audio CDs.
Backing Up Music Files in iTunes
Always good to have a backup!
I've reinstalled numerous times and not lost my songs.
It is also a good idea to back up your library files so you can save your playlists, ratings, etc.
What are the iTunes library files?

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