I'm suddenly unable to attach a word.doc file to my email-I get a message that reads error # 2038

This problem just started

Apparently you tried to open a DOC file as a PDF sometime and your system is confused. In any case, go to a DOC or DOCX file (or both) in Windows Explorer and right click. Select Open With and select WORD -- be sure to check always open with button.
Check that other WORD documents open correctly from Explorer. Try your e-mail again. If the e-mail is not fixed, then search for a list of applications in your e-mail package (some do this) and correct the problem there. It might also be worth turning on the display of extensions in Explorer so you can see that a file is indeed a word file with the proper extension. (just trying to cover as many possibilities as possible right now).

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