I'm syncing my iphone 3 and itunes says it cannot back up to my computer. ??

I'm syncing my iphone 3 and itunes says it cannot back up to my computer. What to do??

Hey Alan626,
Thanks for the question. This issue definitely sounds frustrating. To troubleshooting, you may find the information in the following article helpful:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/TS2529
Additionally, you may want to check your disk with Disk Utility:
Using Disk Utility to verify or repair disks
http://support.apple.com/kb/HT1782
Thanks,
Matt M.

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