I'm taking my cell phone out of the country. I do not plan to make or receive calls with it, and I will disable the roaming feature. But, I am wondering if I can use the GPS or access a website with it without costing lots more??

Question

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Answer 1

I disabled roaming on my wireless pc card and VZW Access Manager showed the network as Verizon and after 10 minutes use got a phone text msg and a email saying my international roaming charges are exceeding $50.00, and I have never had the card or laptop across the border. Calling customer service got transferred to tech support and the tech wanted to add a global plan for $25 then she said she would cancel it at the end of the billing cycle and would credit my account the remaining balance owed, how stupid do they think we are, she wouldn't transfer me back to the customer service rep or to a 2nd tier tech, just trying to weasel me into something I told her I wouldn't agree to even if it was in writing and I know how Verizon works with verbal explanations of plans, been taken that way too. I've told the reps many times that the next time a Verizon employee tries to pull a fast one they will lose a customer that has never been with another provider. It appears that Verizon's towers near the border recognize users that aren't regular users in that area and try to charge ridiculously high data rates, $50.00 for 10 minutes, then the tech tries to get you to agree to something that will get them a commission, why else would they delay crediting you the amount, which most likely is not going to actually happen anyway, and it's not in writing so not able to prove it. Well Verizon isn't getting 1 cent of that charge and depending on how they handle this they may lose a customer and have to send some poor unsuspecting employee to respond to the small claims court or just plain default. One more call to customer service is it, sorry, done playing their game by their rules.