I'm the second hand of an i phone 5 and i dont have the password of the icloud which belong to the first owner ... What shuld i do?
i'm the second hand of an i phone 5 and i dont have the password of the i cloud ...so i cant open the iphone ....but i have the iphone serial number and the box of it and all the papers of the i phone ....
please i want to open the iphone ... what should i do ?
thanks in advance
Farco1 wrote:
but i cant contact to the onwer .. but also i have all paper that says that is mine its now in my ownership
Irrelevant. You have a bill of sale, not an original point-of-purchase sale receipt, which is the only thing that Apple would accept regarding Activation Lock issues.
Why can't you contact the previous owner, if you have a bill of sale? For a bill of sale to be legal in any way, it would have to have some information from the previous owner.
Similar Messages
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HT201441 I cannot contact with the first owner what I can do ? please answer.
Active my iphone and I canoot contact with the first owner . Please anyone help.
Welcome to the Apple community Mustafa.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone. -
I bought an iphone 5 in second hand and therefore performed a factory hard resert. When I tryed to turn it on again, after going trough all the steps, I was asked to fill in the Apple ID and password from the first owner who now doesnt pick up the phone… So now there's no way I can turn it on because I always get stuck in that part where I need to fill in the Apple ID and Password! Does anyone know how can I solve this problem?? Because I'm pretty sure the guy who sold it to me is not going to pick up the phone ever again...
So you are explaining a situation where a legitimate user needs help from Apple. Why wont Apple help? Apple knows everything about the iOS devices that are on its network. If the iOS device is attached to an Apple account then Apple knows about it and the owner. I have an Apple account so Apple also knows about me and the iOS devices that i own already. Apple even has my credit card info on file.
I dont expect you to know if an iOS device that i bought was stolen or not. But surely Apple knows cause they can send an email to the seller who has the iPhone still attached to their account and tell them that i have their phone. Then Apple can tell that seller they have a certain amount of time to respond or the iOS device will be removed from their account. Thats the best that Apple can do for their customers to protect their devices. Apple does the same whenever i buy something on the App Store or change anything with my iOS devices on iCloud. They send me an email telling me what happened and what i can do if that info is not correct. Why cant they do it with these second hand buyer activation issues? -
Hello ! i was in Vietnam , I can buy 1 pcs iphone4s , so phone market in Vietnam is quite complex tap.toi bought second-hand products appe dung.khi listen and buy the only known called glide wep.i not know what about software icoud and my brother borrow a watch and do something when i hold the camera has locked user accounts icoud.va I never should never registered icoud know nothing about it through ca.vua im traffic accident problem in my head so do not remember anything , what e-mail address registered in both phones now I just keep imei number in my notebook only. I loved iphone 4s phone her , so I had to buy it for 120 employees ngay.vi not use the phone anymore I 've lost 10 eat sleep all right now roi.cac you please have I somehow helps reactivate and continue to use it not ? if have any information please email them to help me [email protected] . because my language is bad for you please email them for me I can not speak directly with you is just empathy for me okay ! thank you
Stop trolling and don't post personal information on a public forum. Nobody can help you on a public user to user technical support forum.
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Hi few days ago I bought a second hand iphone 5 white 64 gb, and when I try to activate it I see the following message: "This iPhone can not be activated for service.please contact your carrier or AppleCare"
So then do what it says...contact Apple or your wireless carrier.
However your phone is probably locked to another carrier and cannot be used on yours. -
how can i change the apple ID in my 2nd hand macbook air, i have no more contact with the first owner. thanks
i already have an apple ID, but it seems that the original ID is locked to the first owner.Perform the steps the first owner should have done for you as listed here:
http://support.apple.com/kb/HT5189 -
i bought an i pad (4) on 2014 as second owner, the first owner said he just open it but when i returned to my town, i realized that he make account and download some programs, i lost the opportunity to download free I work programs how can i solve this problem?
If you are trying to activate an iPad or iPhone and it is asking for the original owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. No must contact the original owner to get permission to use the device. If you cannot contact the original owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.
IF the iPad is working ok but is signed in to another users Apple ID use the Settings app to sign out of the old ID and sign in to your Apple ID.
Settings > itunes and App Store > tap on the applie ID and sign out > sign in with your Apple ID.
you should then be able to download or purchase apps using your Apple ID. -
How to delete the icloud account of the first owner of my ipad it need password.
APPLE IPAD MINI PART NO. MD528LL/A 16 GB WIFI MODEL : A1432
OPERATING SYSTEM: IOS 8..1.2
WE GOT THIS ITEM IN A NON APPLE STORE FOR $150.00 ONLY- I AM A SECOND HAND OWNER.
MY CONCERN IS , I CAN NOT DELETE THE ICLOUD ACCOUNT OF THE FIRST OWNER , I HAVE LIMITED ACCESS BECAUASE IT ALWAYS REQUIRES PASSWORD OF THE FIRST OWNER, I NEED HELP TO DELETE THE ACCOUNT.
IM SO HAPPY IF ANYBODY COULD SHARE TO ME..You must contact the previous owner to have them remove the Activation Lock. There is no way around this. Here are two links. One explains the Activation Lock, and the second one explains what the previous owner needs to do to remove it for you:
ACTIVATION LOCK
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
Best of luck,
GB -
I just purchased a second hand iPad in carboot.i didn't realised that the old accnt is still linked to the device,now I icant activate my account .I don't know where and how to contact the original owner.what should I do activate my accnt?is there any other option?
Apple cannot help you locate the original owner. If you have no way to contact him/her, and you purchased directly from the seller rather than through a site that offers buyer protection, then the iPad is useless to you and you have wasted your money. The iPad is quite probably stolen and you should turn it in to the police.
This is why it's very risky and usually unwise to purchase out of a car boot from someone you don't know.
Regards. -
If you buy a Iphone 5 and Idon't have the first owner Apple Id what happen with the warranty
I buy iphone 5 in Ebay 6 months a go is working perfect since that time but 3 weeks ago star goinng shuttoff every 5 minutes then every minute and now is dead, last saturday I go to Apple store to claim the warranty and the first time ask me for my Apple Id to shutt-off Find my Iphone, after that they can put the new Iphone becouse the broken ihone is tight to another Apple Id, I don't have the way to find the previus owner what I Can do Now?? some buddy can help me..
If Find My iPhone was set up, then the iPhone has Activation Lock and cannot be used nor restored without the Apple ID used to set up that service. There's nothing you can do yourself if you can't contact the person who sold you the iPhone if they failed to remove that service before selling it to you.
I'm not sure why the Apple Store needs the old iPhone unlocked if they're going to replace it for you, though. Is it that you want to get information from the old iPhone before handing it in? If that's the case, then you're out of luck. Without the original owner's Apple ID, there's no way you can access any of the data on the iPhone.
Regards. -
Import photos without copying? I Have thousands of photos on a hard drive separate from my mac and i dont have enough space on my mac to copy them to. Any way to import without copying to the local hard drive?
Yes, but you might want to think carefully about it.
A Referenced Library is when iPhoto is NOT copying the files into the iPhoto Library when importing. The files are then stored where ever you put them and not in the Library package. In this scenario you are responsible for the File Management.
This is an attractive option for some users at face value, but it contains a significant number of issues that you might want to consider before making the decision to run a Referenced Library
How to do it:
iPhoto -> Preferences -> Advanced and uncheck the box at 'Copy items to the iPhoto Library'
Now when you import iPhoto makes an alias in the Library Package that points to the stored file. Note: iPhoto still creates a thumbnail of the image and it makes a Preview of edited photos inside the Library Package.
Issues?
1. You are responsible for file management. That's more work:
You must first move the files from your camera to the storage location before importing.
If you want to delete files then you must first trash them from iPhoto and then afterwards find them in your storage and trash them.
Thereafter, you cannot move the files on early versions of iPhoto at all, on iPhoto 08 and later you may move them on the same Volume or Disk. If you move them to a new volume or disk the aliases my break. If they are on an different volume and you move them the aliases will break.
You cannot rename the files.
Migrating: moving to a new machine, moving the files to another disk are all a lot more complex.
2. You gain no extra functionality from running a Referenced Library. Nothing. This is just storage. You still manage the files via iPhoto. You edit them with iPhoto or via iPhoto's External Editor setting, otherwise you're changes will not be available in iPhoto. You don't save byte of storage space.
3. If you have the Library on one volume and the photos on another you if anything changes in the path to a file (Like if you upgrade your machine, move the files on the NAS or on to another one?) then the alias will break, and you'll have to repair it manually. For every photo in the Library. One at a time.
Why do you want to run a Referenced Library?
Because my photos won't fit on my HD?
You can run a Managed library from an external disk. Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
You're worried about accessing the files?
There are many, many ways to access your files in iPhoto: You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Command-Click for selecting multiple pics.
(Note the above illustration is not a Finder Window. It's the dialogue you get when you go File -> Open)
You can access the Library from the New Message Window in Mail:
There's a similar option in Outlook and many, many other apps. If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto.
If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
If you want to access the files with iPhoto not running:
For users of 10.6 and later: You can download a free Services component from MacOSXAutomation which will give you access to the iPhoto Library from your Services Menu.
Using the Services Preference Pane you can even create a keyboard shortcut for it.
For Users of 10.4 and 10.5 Create a Media Browser using Automator (takes about 10 seconds) or use this free utility Karelia iMedia Browser
Other options include:
Drag and Drop: Drag a photo from the iPhoto Window to the desktop, there iPhoto will make a full-sized copy of the pic.
File -> Export: Select the files in the iPhoto Window and go File -> Export. The dialogue will give you various options, including altering the format, naming the files and changing the size. Again, producing a copy.
Show File: a. On iPhoto 09 and earlier: Right- (or Control-) Click on a pic and in the resulting dialogue choose 'Show File'. A Finder window will pop open with the file already selected. 3.b.
b: On iPhoto 11 and later: Select one of the affected photos in the iPhoto Window and go File -> Reveal in Finder -> Original. A Finder window will pop open with the file already selected. -
I have a problem with iphone4
I bought a used and unlocked iphone4
old apple id because the first owner dies
please help me how to activate iphone4
I unlocked with icloudfherly nur arief wrote:
I unlocked with icloud
If you had already removed the device from 'Find My iPhone' in iCloud, then you jus tneed to powercycle the device in order to activate it.
Source: http://support.apple.com/kb/TS4515
"After the device is removed from the previous owner’s account, turn the device off by pressing and holding the Sleep/Wake button located on the top-right side of the device. Then restart your device and proceed with device setup as you would normally."
If it has not been removed, then the activation lock is still active.
If the previous owner cannot remove the device from their account there is nothing you can do unless the place you purchased it from will give you a refund.
Activation Lock: http://support.apple.com/kb/ht5818
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.
How do I check for Activation Lock before purchasing a used device?
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
Follow each of these steps to make sure that you can use the device you purchase:
Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in to icloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process. -
im having trouble connecting my macbookpro to the tv. im using a mini display port to hdmi adapter, when i switch tv/video to hdmi on the tv nothing pops up, and i dont have the arrangement tap on the display settings, please help!
I've found that the order of operations, so-to-speak, can be important when hooking up mini display port to HDMI. I have the most success with the following operations in this order:
1) Plug HDMI cable into mini displayport adapter (the cable should not be plugged into either the TV or the computer at this point)
2) Plug the mini displayport end of your new super-cable to the computer.
3) Plug the HDMI end into your TV.
4) Switch inputs on your TV to the proper input.
5) If still nothing on the TV, try a different HDMI port on your TV.
Hopefully this helps! Good luck. -
I got an iPad mini from a friend who is now passed away and I'm trying to activate it using my Apple ID but it won't let me because I have to contact the previous owner, what do I do!?
Take it, the original purchase receipt, and the friend's death certificate to a physical Apple Store and see what they say.
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How have you managed to get apps on your phone that are tied to a different and unknown AppleID?
If these apps were not purchased by you, having them is effectively software piracy and you should purchase them using your own AppleID if you want to keep hem.
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