I'm thinking of reformatting my pc

what are steps need to be taken in order of not losing my itunes apps n music library?

Go to your music folder and copy the "iTunes" folder to an external hard drive.
After reinstalling your system, you can move "iTunes" folder back under your "Music" folder.
When you open iTunes for the first time, it will look for your content.
Everything will be back !

Similar Messages

Should I reformat and clean install to my iMac?

I have an 27" iMac that is about five years old. It was custom top of the line i7 hyper threading 16 GB of RAM yada yada but it's much slower to boot up and the 1 TB hard drive is almost full. I'm sure some of that is orphaned files and other junk. I'd like to think that reformatting the hard drive and doing a clean install of Yosemite followed by a Time Machine restore from an external disk would be helpful. Is there an article or something that can tell me how to do this safely? Any suggestions appreciated, thanks.

HI ..
Make sure your Mac can run Yosemite > Apple - OS X Yosemite - How to Upgrade
You can reformat (erase) the drive then restore OS X using OS X Recovery.
Then upgrade to Yosemite.
Yosemite requires 5.16Gb's of drive space.
Click your Apple menu  top left in your screen. From the drop down menu click About This Mac > More Info > Storage
Make sure there's at least 15% free disk space.

How do I reformat my External Hard Drive (Seagate Backup Plus).

Hello everyone. How do I reformat my External Hard Drive (Seagate Backup Plus Portable Device). I accidentally clicked to use it with Time Machine and my hard drive is of little use now. When I open my hard drive, it just shows 'backup', the same thing when I open it with Windows. Thinking of reformatting it back to be used to Mac and Windows. And not use it again with Time Machine. New to Apple, appreciate the help

Hello,
"Thinking of reformatting it back to be used to Mac and Windows. And not use it again with Time Machine"
If you want to format the External drive as universally compatible, your best bet is to format it as exFAT. Note that reformatting the drive erases all contents of the drive.
1) Open Disk Utility located in /Applications/Utilities/ (or simply type it in spotlight and the application will show up)
2) Select the external Hard drive
3) Click the 'erase' tab.
4) Under format: select exFAT
5) Click "Erase" in the lower right hand corner to reformat the drive.

How can I reformat my Mac OS partition without deleting my bootcamp Windows?

Hi all, I recently feel that my mac OSX - Snow leopard I pressume, version 10.6.8 is running a tad slower than it previous does. Hence I'm thinking about reformatting it. However, as I have booted Windows in a separate partition, I've no clue on how to do a clean reformat without removing windows. I believe it should be pretty simple but I'm clueless about such IT tech matters so I appreciate any help and advice that comes along!

You don't need to do anything special but should make a backup first.
(76286)

Spinning gear-no start-up/reformat in target disk mode

Hello all,
Great Info. on-site already!
Essentially, emac won't start-up:
-replaced battery
-re-set (pru?) button
-will boot with option key and shows hd and optical drive but freezes after selecting either
-re-seated ram
-cannot boot into safe mode
-cannot get to command line (#) prompt/ only to a (0) prompt
-used target disk mode to get info off hd and onto my intel imac
-ran disk utility to repair emac hd
-banged on the machine and swore profusely
My question is, does anyone out there think that reformatting or erasing the hard drive via target disk will help this situation or does this sound like logic board or other deeper rooted problems? Also, any other thoughts of where to go next would be greatly appreciated!
Thanks for all the great info already posted and any to come!
Cheers,
'super

Hey super and Welcome to Apple Discussions,
...does this sound like logic board or other deeper rooted problems?
Well capacitors were an issue but usually on the 1.0, 1.2 Ghz models. It wouldn't hurt to take a look at them tho'. If you take the back off mind that tiny lead, logic board to the power button.
shows hd and optical drive but freezes after selecting either
A bad hd could take down the ATA bus and prevent either from working.
that reformatting or erasing the hard drive via target disk
That's probably not going to work since the CPU in the host would be an Intel chip.
Richard

Thunderbolt partitioned and formatted hard drive not recognized on USB2/3

I have a MBA (mid 2012) and recently purchased a Seagate Desktop Thunderbolt Adapter (STAE129), a Seagate Backup Plus 4TB USB 3.0 external drive (STCA4000100), and Apple Thunderbolt cable. The 4TB hard drive can be separated from the USB 3.0 adapter and the drive placed on the Thunderbolt adapter. I created two partitions (3TB and 1 TB) on the 4TB drive while it was mounted on the Thunderbolt adapter and formatted them Mac OS Extended (Journaled) using partition map scheme GPT. Everything works as expected, the drive hits r/w speeds in the 180 MB/s range (using Blackmagic Disk Speed Test), and no issues at all transferring data to the 3TB partition and using the 1TB partition for TimeMachine.
However, if I disconnect the hard drive from the Thunderbolt adapter and place it on the USB 3.0 adapter and connect it to my MBA, Mountain Lion says "The disk you inserted was not readable by this computer and gives me the options to Initialize, Ignore, or Eject. Going into Disk Utility app, the drive shows up without the partitions I created when the same drive was mounted to the Thunderbolt adapter (just shows disk1s1). In fact, the drive label (Disk Description) is different too and the Partition Map Scheme now shows MBR!
To try work-arounds, I went ahead and repeated the partitioning and formatting steps with the drive attached via USB 3.0 and all works fine until I put the drive back on the Thunderbolt adapter where once again OSX reports that the disk is not readable. I've even tried a single partition with no luck. In short, the drive partitioned and formatted on Thunderbolt is unrecognized under USB and vice versa.
Shouldn't the disk preparation and data be consistent across these different interfaces? I would think so. My biggest concern is that if I had a failure in the Thunderbolt setup (assuming the drive itself does not fail), then I can't access my data. This is not a very comfortable situation.
I'm assuming I've overlooked a very basic detail. Appreciate any steer to solve this problem.
Thanks,
Rob

Thanks for that, I recently ran into the same problem. I even chatted with Seagate tech support and they didn't know the answer.
My situation is a bit different from you. I bought the 3 TB Thunderbolt version of the drive directly and then purchased a USB 3 adaptor seperately. You see, I still own a 3 year old Macbook Pro that doesn't come with a Thunderbolt port. I was looking to upgade to a MacBook Air later. I thought that I might as well buy the TB version now.
In anycase, my old MacBook Pro won't see the drive when I use the USB3 adaptor. I get the same exact error message as you did. I can't really test it on Thunderbolt since I don't have one. I'm going to go install the Thunderbolt drivers now and hopefully, it will recognize the drive afterwards. I'll let you know what happens.
BTW, I was thinking of reformatting the drive with NTFS so that I can use the drive on PCs. My mac has the NTFS drivers loaded so it's no problem. I hope this won't screw up the Thunderbolt connection later when I do get the Macbook Air?

Satellite U400 wont turn on & when on wont come back from sleep mode

I have a Satellite U400 and its a year and a few months old.
In the last little bit it has been acting up, and it started with when the computer goes to sleep and goes to the black blank screen it will not come back from that.
The only way to do anything is hold in the power key till it turns off and then turning it back on. This brings me to the warning screen I have turned my computer off incorrectly. It has been doings this for a few weeks and started randomly out of the blue.
Then just today it wouldnt turn on at all, I was pressing the power key and the key itself would light up, and on the bottom right hand side the little lights would light up but wouldnt turn on, I kept pressing it over and over and over again and finally it did turn on. Once on I only used it for a few mins before turning off again and then would do the same thing, I kept pressing the bottom till it turned on. Its been on now and hasnt turned off again.
Not to log ago I had to reformat my computer due to me forgeting my password and had locked myself out of the computer. About a week after that is when the issues started. I am not all that computer smart, to be honest, I do understand something things, I can follow step by step to do something.
I really dont want to pay to have it fix I want to just do it myself and soon as its in great shape and never had any issues before.
Does anyone have any idea what this could be, or why it could be?
I am thinking about reformatting again as I am worried that didnt work out right the 1st time or something.
Or if this is something that needs to be repaired does anyone have a clue on the cost of it?
Thanks ^_^

hi aev270,
sounds like a serious problem to me.
try the following: take out battery, cd-rom, hdd and try again.
if it starts up without this components - you got lucky!
this means it probably a software issue (but i dont think so - sorry)
do you see the toshiba logo / bios messages? no - the you are in trouble.
this strange behaviour could depend on many things: defektive components like ram or grafics... or (badest thing) the mainboard...
if you have still warranty on it you should go to a servicepartner having the system checked.

Cannot see a particular file on an External Hard Drive- file is not hidden!

Hi folks,
I think this should be a common problem, but I couldn't seem to find an exact match to my topic in the search, so I hope you guys don't mind helping me out if this has been asked before!
Well my problem is basically stated in my subject. A few days ago, I plugged in my friends external hard drive to copy some files off of. Everything loaded fine once I plugged it in, but the problem was that the file that I needed to copy was invisible in my finder! Other files were there, and the remaining disk space indicated that it was there, but the file itself was not!
I disconnected and reconnected the HD several times but to the same problem. I tried to search for it in the HD directory, but it didn't bring up any results.
My friend confirmed that the file was not hidden, and so we plugged it into her sisters Mac Book to test it and it was there! I ended up having to copy it from the Mac Book then transferring it back to my iMac, but I'm rather concerned about this problem because I wouldn't want it happening again!
One slight problem now is that I don't have my friends HD to test any solutions at the moment, so I guess my main question is to know why does this happen/what causes this to occur? I'm think it's my iMac acting up, because it has been running a bit slower and noisier lately, so I'm thinking of reformatting my iMac? What do you guys think?
Cheers!

Hmmm, only thing that comes to mind at the moment is Permissions, Admin Rights, Groups, or HW/SW!

Iphoto 11 does not recognise iphoto 9 library stored on external hard drive

Hi anyone,
Been tormented for a full week now where I have "lost" nearly 100Gb of phots. It is driving me insane! I have tried all the possible remedies - the Comd Option functions on iphoto start up, the rebuild, the rebuild on iphot manager, changing the "show package contents" options - but nothing.
The problem. I recently upgraded my mac and with it the software - going from iphoto 09 to iphoto 11. I had been using a smaller library (15Gb) stored on my Mac which migrated fine. The issue was when I tried to connect into my external library that things went haywire. The photographs on the external harddrive show as black squares on iphoto 11, sometimes it briefly flashes the underneath image, but none of them are able to open. The migrated images are fine.
I've tried to then create copies of my external hard drive library but even when I play around with these copies the problem persists. I am terrified that I've corrupted the parent. The external library still opens fine on my old machine on iphoto 09. When I look at "show package contents" under preview on the iphoto 11 mac, the images come up fine so I know they are (at least the majority, there seems to be some phots missing!).
I am at the very limit of my technical ability and sanity. I don't have a time machine backup, my parent library isn't fully backed up so if I revert back to a stored master I will lose a couple of months of photos which included last summers Olympics.
The other threads don't seem to cover this exact problem - has anyone else suffered? Any remedies would be gratefully appreciated and would move me down the stress ladder by at least a couple of rungs.
Kind regards,
John
iphoto 11 iphoto11 iLife11 iLife_11 iphoto09 iphoto_09 iphoto9 external hard drive corrupted blank photographs disappeared

Well here's the first problem:
The drive is in MS-DOS (FAT) format (a 500Gb Lacie).
iPhoto needs to have the Library sitting on disk formatted Mac OS Extended (Journaled). Users with the Library sitting on disks otherwise formatted regularly report issues including, but not limited to, importing, saving edits and sharing the photos. So, get the Library onto an appropriately formatted disk.
If you're thinking of reformatting that disk, remember that doing so will erase it, and so make sure you back it up first.
I would try open the Library from an appropriately formatted disk. If the issues persist them try the rebuild with Library Manager again.

IMac 8,1 Random Freezing

Hey guys,
My computer has started randomly freezing in the past few months. As I'd migrated from a MacBook with a lot of crap on it, I tried a reformat, but to no avail. I also thought it might be my RAM as I ran Memtest and it came up with errors, so I replaced my 2 Gb of RAM with 4 Gb of RAM. It was fine for a while, but now the freezing has started again.
Here's a log of a period in which it crashed. I can't pin point exactly where, but I think it might be from 4:59 to 5:00.
Any help would be appreciated.
Cheers,
Thomas.
6/07/12 4:48:44.766 PM System Preferences: ServerURL for group with account ID [[email protected]] is: https://parktho%[email protected]/calendar/dav/parktho%40gmail.com /user///parktho%[email protected]/calendar/dav/parktho%40gmail.com/user/ uid is 89D375DF-5A55-4D5A-8402-BB46B6CCECBD
6/07/12 4:48:45.325 PM fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD
6/07/12 4:48:45.608 PM System Preferences: determineSetup********************
6/07/12 4:48:45.682 PM librariand: changing log level to 5
6/07/12 4:48:45.684 PM com.apple.librariand: com.apple.Dataclass.Ubiqui
6/07/12 4:48:45.684 PM com.apple.librariand: ty
6/07/12 4:48:45.840 PM com.apple.ubd: com.apple.Dataclass.Ubiquity
6/07/12 4:48:59.054 PM [0x0-0x2c02c].com.apple.iCal: com.apple.Dataclass.MediaStream
6/07/12 4:48:59.054 PM [0x0-0x2c02c].com.apple.iCal: com.apple.Dataclass.BackToMyMac
6/07/12 4:48:59.054 PM [0x0-0x2c02c].com.apple.iCal: com.apple.Dataclass.Bookmarks
6/07/12 4:48:59.054 PM [0x0-0x2c02c].com.apple.iCal: com.apple.Dataclass.Contacts
6/07/12 4:48:59.054 PM [0x0-0x2c02c].com.apple.iCal: com.apple.Dataclass.Calendars
6/07/12 4:48:59.054 PM [0x0-0x2c02c].com.apple.iCal: com.apple.Dataclass.DeviceLocator
6/07/12 4:48:59.054 PM [0x0-0x2c02c].com.apple.iCal: com.apple.Dataclass.Mail
6/07/12 4:48:59.054 PM [0x0-0x2c02c].com.apple.iCal: com.apple.Dataclass.Ubiquity
6/07/12 4:49:00.219 PM [0x0-0x2a02a].com.apple.systempreferences: Enabling MobileDocuments...
6/07/12 4:49:00.264 PM System Preferences: listString :: Contacts, Calendars, Bookmarks, Find My Mac, and Documents in the Cloud have been turned on.
6/07/12 4:49:00.738 PM applepushserviced: Certificate not yet generated
6/07/12 4:49:01.091 PM applepushserviced: Certificate not yet generated
6/07/12 4:49:01.466 PM SafariDAVClient: ServerNotifications: Setting delegate to APSD
6/07/12 4:49:01.476 PM applepushserviced: Certificate not yet generated
6/07/12 4:49:01.476 PM applepushserviced: Certificate not yet generated
6/07/12 4:49:01.477 PM applepushserviced: Certificate not yet generated
6/07/12 4:49:01.573 PM iCal: ServerNotifications: Setting delegate to APSD
6/07/12 4:49:01.574 PM iCal: ServerNotification: configureService called with nil password
6/07/12 4:49:01.582 PM applepushserviced: Certificate not yet generated
6/07/12 4:49:01.583 PM applepushserviced: Certificate not yet generated
6/07/12 4:49:01.583 PM applepushserviced: Certificate not yet generated
6/07/12 4:49:01.583 PM applepushserviced: Certificate not yet generated
6/07/12 4:49:01.583 PM applepushserviced: Certificate not yet generated
6/07/12 4:49:01.585 PM applepushserviced: Certificate not yet generated
6/07/12 4:49:02.258 PM xpchelper: for uid: 89 -- timeout while waiting on FSEvents flush; clearing cache.
6/07/12 4:49:02.626 PM iCal: Unexpected EOF, returning last token as fallback
6/07/12 4:49:02.641 PM iCal: Unexpected EOF, returning last token as fallback
6/07/12 4:49:02.644 PM iCal: Unexpected EOF, returning last token as fallback
6/07/12 4:49:02.655 PM iCal: Unexpected EOF, returning last token as fallback
6/07/12 4:49:02.659 PM iCal: Unexpected EOF, returning last token as fallback
6/07/12 4:49:02.664 PM iCal: Unexpected EOF, returning last token as fallback
6/07/12 4:49:02.675 PM iCal: Unexpected EOF, returning last token as fallback
6/07/12 4:49:08.282 PM iCal: Subscription request completed
6/07/12 4:49:08.287 PM iCal: Subscription request completed
6/07/12 4:49:08.296 PM SafariDAVClient: Subscription request completed
6/07/12 4:49:10.428 PM System Preferences: FAILURE: Job com.apple.photostream-agent is not loaded in launchd.
6/07/12 4:49:15.336 PM com.apple.backupd: Starting standard backup
6/07/12 4:49:15.338 PM com.apple.backupd: Error -35 while resolving alias to backup target
6/07/12 4:49:15.435 PM com.apple.launchd.peruser.501: (com.apple.iCalPush) Throttling respawn: Will start in 2 seconds
6/07/12 4:49:21.171 PM SafariDAVClient: Subscription request completed
6/07/12 4:49:25.348 PM com.apple.backupd: Backup failed with error: 19
6/07/12 4:49:43.804 PM [0x0-0x2a02a].com.apple.systempreferences: BTMM operation completed, notification posted
6/07/12 4:49:43.955 PM awacsd: Starting awacsd connectivity-47.1 (Nov 8 2011 18:46:33)
6/07/12 4:49:43.961 PM configd: network configuration changed.
6/07/12 4:49:43.991 PM mDNSResponder: Adding registration domain 1011229139.members.btmm.icloud.com.
6/07/12 4:49:44.070 PM awacsd: Connecting AWACS client: 1011229139.p08.members.btmm.icloud.com.
6/07/12 4:49:45.006 PM configd: network configuration changed.
6/07/12 4:49:48.248 PM System Preferences: Return code: 801
6/07/12 4:49:52.463 PM acvpnagent: Function: getInterfaces File: ../../vpn/Common/Utility/NetInterface_unix.cpp Line: 960 missing PPP destination address for interface "utun0"
6/07/12 4:49:52.000 PM kernel: utun_ctl_connect: creating interface utun0
6/07/12 4:49:55.175 PM acvpnagent: Function: getInterfaces File: ../../vpn/Common/Utility/NetInterface_unix.cpp Line: 960 missing PPP destination address for interface "utun0"
6/07/12 4:49:55.175 PM acvpnagent: Function: getInterfaces File: ../../vpn/Common/Utility/NetInterface_unix.cpp Line: 960 missing PPP destination address for interface "utun0"
6/07/12 4:50:16.587 PM System Preferences: Return code: 800
6/07/12 4:50:31.289 PM SafariDAVClient: ServerNotifications: Setting delegate to APSD
6/07/12 4:50:32.998 PM SafariDAVClient: Subscription request completed
6/07/12 4:52:17.000 PM kernel: IOSurface: buffer allocation size is zero
6/07/12 4:52:18.000 PM kernel: IOSurface: buffer allocation size is zero
6/07/12 4:52:18.000 PM kernel: IOSurface: buffer allocation size is zero
6/07/12 4:53:51.000 PM kernel: IOSurface: buffer allocation size is zero
6/07/12 4:53:53.000 PM kernel: IOSurface: buffer allocation size is zero
6/07/12 4:55:17.000 PM kernel: IOSurface: buffer allocation size is zero
6/07/12 4:59:00.000 PM kernel: IOSurface: buffer allocation size is zero
6/07/12 5:00:25.464 PM fseventsd: event logs in /.fseventsd out of sync with volume. destroying old logs. (73768 14 73815)
6/07/12 5:00:10.000 PM bootlog: BOOT_TIME 1341558010 0
6/07/12 5:00:26.000 PM kernel: Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
6/07/12 5:00:26.000 PM kernel: vm_page_bootstrap: 1010102 free pages and 30282 wired pages
6/07/12 5:00:26.000 PM kernel: kext submap [0xffffff7f80732000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff8000732000]
6/07/12 5:00:26.000 PM kernel: zone leak detection enabled
6/07/12 5:00:26.000 PM kernel: standard timeslicing quantum is 10000 us
6/07/12 5:00:26.000 PM kernel: mig_table_max_displ = 73
6/07/12 5:00:26.000 PM kernel: AppleACPICPU: ProcessorId=0 LocalApicId=0 Enabled
6/07/12 5:00:26.000 PM kernel: AppleACPICPU: ProcessorId=1 LocalApicId=1 Enabled
6/07/12 5:00:26.000 PM kernel: calling mpo_policy_init for TMSafetyNet
6/07/12 5:00:26.000 PM kernel: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
6/07/12 5:00:26.000 PM kernel: calling mpo_policy_init for Sandbox
6/07/12 5:00:26.000 PM kernel: Security policy loaded: Seatbelt sandbox policy (Sandbox)
6/07/12 5:00:26.000 PM kernel: calling mpo_policy_init for Quarantine
6/07/12 5:00:26.000 PM kernel: Security policy loaded: Quarantine policy (Quarantine)
6/07/12 5:00:26.000 PM kernel: Copyright (c) 1982, 1986, 1989, 1991, 1993
6/07/12 5:00:26.000 PM kernel: The Regents of the University of California. All rights reserved.
6/07/12 5:00:26.000 PM kernel: MAC Framework successfully initialized
6/07/12 5:00:26.000 PM kernel: using 16384 buffer headers and 10240 cluster IO buffer headers
6/07/12 5:00:26.000 PM kernel: IOAPIC: Version 0x20 Vectors 64:87
6/07/12 5:00:26.000 PM kernel: ACPI: System State [S0 S3 S4 S5]
6/07/12 5:00:26.000 PM kernel: PFM64 (36 cpu) 0xf10000000, 0xf0000000
6/07/12 5:00:26.000 PM kernel: [ PCI configuration begin ]
6/07/12 5:00:26.000 PM kernel: AppleIntelCPUPowerManagement: (built 19:39:51 Apr 9 2012) initialization complete
6/07/12 5:00:26.000 PM kernel: console relocated to 0xf10010000
6/07/12 5:00:26.000 PM kernel: PCI configuration changed (bridge=3 device=1 cardbus=0)
6/07/12 5:00:26.000 PM kernel: [ PCI configuration end, bridges 7 devices 17 ]
6/07/12 5:00:26.000 PM kernel: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID 001ff3fffe2ea29c; max speed s800.
6/07/12 5:00:26.000 PM kernel: mbinit: done [64 MB total pool size, (42/21) split]
6/07/12 5:00:26.000 PM kernel: Pthread support ABORTS when sync kernel primitives misused
6/07/12 5:00:26.000 PM kernel: com.apple.AppleFSCompressionTypeZlib kmod start
6/07/12 5:00:26.000 PM kernel: com.apple.AppleFSCompressionTypeDataless kmod start
6/07/12 5:00:26.000 PM kernel: com.apple.AppleFSCompressionTypeZlib load succeeded
6/07/12 5:00:26.000 PM kernel: com.apple.AppleFSCompressionTypeDataless load succeeded
6/07/12 5:00:26.000 PM kernel: AppleIntelCPUPowerManagementClient: ready
6/07/12 5:00:26.000 PM kernel: BTCOEXIST off
6/07/12 5:00:26.000 PM kernel: wl0: Broadcom BCM4328 802.11 Wireless Controller
6/07/12 5:00:26.000 PM kernel: 5.10.131.36
6/07/12 5:00:26.000 PM kernel: [IOBluetoothHCIController::setConfigState] calling registerService
6/07/12 5:00:26.000 PM kernel: rooting via boot-uuid from /chosen: D1470BBB-F17E-3167-A069-BEEEA5B110EB
6/07/12 5:00:26.000 PM kernel: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
6/07/12 5:00:26.000 PM kernel: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0/AppleACPIPCI/SATA@1F,2/AppleICH8AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageD river/Hitachi HDP725032GLA380 Media/IOGUIDPartitionScheme/Untitled@2
6/07/12 5:00:26.000 PM kernel: BSD root: disk0s2, major 14, minor 2
6/07/12 5:00:26.000 PM kernel: jnl: unknown-dev: replay_journal: from: 11900416 to: 17351168 (joffset 0x951000)
6/07/12 5:00:26.000 PM kernel: jnl: unknown-dev: journal replay done.
6/07/12 5:00:26.000 PM kernel: Kernel is LP64
6/07/12 5:00:26.000 PM kernel: AppleYukon2: Marvell Yukon Gigabit Adapter 88E8055 Singleport Copper SA
6/07/12 5:00:26.000 PM kernel: AppleYukon2: RxRingSize <= 1024, TxRingSize 256, RX_MAX_LE 1024, TX_MAX_LE 768, ST_MAX_LE 3328
6/07/12 5:00:26.000 PM kernel: hfs: Removed 28 orphaned / unlinked files and 58 directories
6/07/12 5:00:15.148 PM com.apple.launchd: *** launchd[1] has started up. ***
6/07/12 5:00:25.404 PM com.apple.launchd: (com.apple.powerd) Unknown value for key POSIXSpawnType: Interactive
6/07/12 5:00:25.404 PM com.apple.launchd: (com.apple.sandboxd) Unknown value for key POSIXSpawnType: Interactive
6/07/12 5:00:26.642 PM fseventsd: log dir: /.fseventsd getting new uuid: 43FFF09A-D462-4D6C-9F12-BF15D4613C61
6/07/12 5:00:27.000 PM kernel: yukon: Ethernet address 00:1f:5b:f7:4d:6f
6/07/12 5:00:27.000 PM kernel: AirPort_Brcm43224: Ethernet address 00:1f:5b:c2:50:2d
6/07/12 5:00:27.000 PM kernel: IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification
6/07/12 5:00:27.476 PM UserEventAgent: starting CaptiveNetworkSupport as SystemEventAgent built May 25 2011 12:27:35
6/07/12 5:00:27.478 PM UserEventAgent: CaptiveNetworkSupport:CreateInterfaceWatchList:2788 WiFi Devices Found.
6/07/12 5:00:27.478 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
6/07/12 5:00:27.478 PM UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
6/07/12 5:00:27.479 PM UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
6/07/12 5:00:27.479 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
6/07/12 5:00:27.479 PM UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
6/07/12 5:00:27.479 PM UserEventAgent: CaptiveNetworkSupport:CaptiveSCRebuildCache:81 Failed to get service order
6/07/12 5:00:30.046 PM airportd: _processDLILEvent: en1 attached (down)
6/07/12 5:00:30.453 PM com.apple.ucupdate.plist: ucupdate: Checked 1 update, no match found.
6/07/12 5:00:30.503 PM com.apple.pfctl: No ALTQ support in kernel
6/07/12 5:00:30.503 PM com.apple.pfctl: ALTQ related functions disabled
6/07/12 5:00:31.000 PM kernel: Waiting for DSMOS...
6/07/12 5:00:31.546 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
6/07/12 5:00:31.746 PM com.apple.SecurityServer: Session 100000 created
6/07/12 5:00:31.000 PM kernel: AirPort: Link Down on en1. Reason 1 (Unspecified).
6/07/12 5:00:31.000 PM kernel: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key $Num (kSMCKeyNotFound)
6/07/12 5:00:31.000 PM kernel: SMC::smcReadKeyAction ERROR $Num kSMCKeyNotFound(0x84) fKeyHashTable=0x0
6/07/12 5:00:31.765 PM configd: network configuration changed.
6/07/12 5:00:31.806 PM configd: setting hostname to "thomas-parkers-imac.local"
6/07/12 5:00:31.000 PM kernel: Previous Shutdown Cause: 3
6/07/12 5:00:31.000 PM kernel: SMC::smcInitHelper ERROR: MMIO regMap == NULL - fall back to old SMC mode
6/07/12 5:00:32.445 PM mDNSResponder: mDNSResponder mDNSResponder-320.16 (Mar 17 2012 21:31:16) starting OSXVers 11
6/07/12 5:00:32.000 PM kernel: DSMOS has arrived
6/07/12 5:00:32.000 PM kernel: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key BEMB (kSMCKeyNotFound)
6/07/12 5:00:32.000 PM kernel: ** Device in slot: SLOT--1 **
6/07/12 5:00:33.629 PM com.apple.usbmuxd: usbmuxd-268.5 on Apr 5 2012 at 15:33:48, running 64 bit
6/07/12 5:00:34.000 PM kernel: macx_swapon SUCCESS
6/07/12 5:00:38.518 PM com.apple.SystemStarter: Starting Cisco Systems VPN Driver
6/07/12 5:00:38.606 PM mds: (Normal) FMW: FMW 0 0
6/07/12 5:00:40.928 PM com.apple.kextd: Can't load /System/Library/Extensions/CiscoVPN.kext - no code for running kernel's architecture.
6/07/12 5:00:40.930 PM com.apple.SystemStarter: /System/Library/Extensions/CiscoVPN.kext failed to load - (libkern/kext) requested architecture/executable not found; check the system/kernel logs for errors or try kextutil(8).
6/07/12 5:00:40.931 PM SystemStarter: Cisco Systems VPN Client Kernel Extension (74) did not complete successfully
6/07/12 5:00:40.931 PM SystemStarter: The following StartupItems failed to start properly:
6/07/12 5:00:40.931 PM SystemStarter: /System/Library/StartupItems/CiscoVPN
6/07/12 5:00:40.931 PM SystemStarter: - execution of Startup script failed
6/07/12 5:00:44.695 PM com.apple.SecurityServer: Entering service
6/07/12 5:00:44.824 PM UserEventAgent: ServermgrdRegistration cannot load config data
6/07/12 5:00:44.834 PM UserEventAgent: get_backup_share_points no AFP
6/07/12 5:00:46.000 PM kernel: [ffffff800b814c00][BNBMouseDevice::init][70.12] init is complete
6/07/12 5:00:46.000 PM kernel: [ffffff800b814c00][BNBMouseDevice::handleStart][70.12] returning 1
6/07/12 5:00:46.000 PM kernel: [ffffff800b981600][AppleMultitouchHIDEventDriver::start] entered
6/07/12 5:00:46.000 PM kernel: [ffffff800b42d600][AppleMultitouchDevice::start] entered
6/07/12 5:00:47.242 PM systemkeychain: done file: /var/run/systemkeychaincheck.done
6/07/12 5:00:47.258 PM configd: network configuration changed.
6/07/12 5:00:47.269 PM mDNSResponder: D2D_IPC: Loaded
6/07/12 5:00:47.269 PM mDNSResponder: D2DInitialize succeeded
6/07/12 5:00:47.274 PM configd: network configuration changed.
6/07/12 5:00:47.281 PM mDNSResponder: Adding registration domain 1011229139.members.btmm.icloud.com.
6/07/12 5:00:47.000 PM kernel: Auth result for: 00:18:4d:49:9d:82 MAC AUTH succeeded
6/07/12 5:00:47.000 PM kernel: AirPort: Link Up on en1
6/07/12 5:00:47.000 PM kernel: en1: BSSID changed to 00:18:4d:49:9d:82
6/07/12 5:00:48.000 PM kernel: AirPort: RSN handshake complete on en1
6/07/12 5:00:49.416 PM netbiosd: Unable to start NetBIOS name service:
6/07/12 5:00:49.504 PM loginwindow: Login Window Application Started
6/07/12 5:00:53.748 PM rpcsvchost: sandbox_init: com.apple.msrpc.netlogon.sb succeeded
6/07/12 5:00:54.297 PM configd: network configuration changed.
6/07/12 5:00:54.316 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Probe
6/07/12 5:00:54.316 PM UserEventAgent: CaptiveNetworkSupport:CNSPreferences:60 Creating new preferences
6/07/12 5:00:54.316 PM UserEventAgent: CaptiveNetworkSupport:CaptiveStartDetect:2343 Bypassing probe on PARKER because it is protected and not on the exception list
6/07/12 5:00:54.319 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Unknown
6/07/12 5:00:54.320 PM configd: network configuration changed.
6/07/12 5:00:57.569 PM airportd: _doAutoJoin: Already associated to “PARKER”. Bailing on auto-join.
6/07/12 5:00:59.678 PM awacsd: Starting awacsd connectivity-47.1 (Nov 8 2011 18:46:33)
6/07/12 5:01:00.751 PM ntpd: proto: precision = 1.000 usec
6/07/12 5:01:02.215 PM acvpnagent: Cisco AnyConnect Secure Mobility Client Agent starting, version 3.1.00277 beta
6/07/12 5:01:02.218 PM acvpnagent: Function: scanAvailableModule File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 1074 Scanning plugin libacfeedback.dylib
6/07/12 5:01:02.219 PM acvpnagent: Function: checkAvailableInterfaces File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 1170 Adding interface com.cisco.anyconnect.service.customer.feedback as available in libacfeedback.dylib
6/07/12 5:01:02.219 PM acvpnagent: Function: checkAvailableInterfaces File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 1170 Adding interface com.cisco.anyconnect.component.status as available in libacfeedback.dylib
6/07/12 5:01:02.220 PM acvpnagent: Function: scanAvailableModule File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 1074 Scanning plugin libvpnapishim.dylib
6/07/12 5:01:02.221 PM acvpnagent: Function: checkAvailableInterfaces File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 1170 Adding interface com.cisco.anyconnect.presentation as available in libvpnapishim.dylib
6/07/12 5:01:02.222 PM acvpnagent: Function: scanAvailableModule File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 1074 Scanning plugin libvpnipsec.dylib
6/07/12 5:01:02.224 PM acvpnagent: Function: checkAvailableInterfaces File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 1170 Adding interface com.cisco.anyconnect.protocol as available in libvpnipsec.dylib
6/07/12 5:01:02.225 PM acvpnagent: Function: QuickCreatePlugin File: ../../vpn/Common/Utility/PluginLoader.h Line: 195 Invoked Function: PluginLoader::CreateInstance Return Code: -29360116 (0xFE40000C) Description: PLUGINLOADER_ERROR_COULD_NOT_CREATE com.cisco.anyconnect.leaf
6/07/12 5:01:02.803 PM awacsd: Connecting AWACS client: 1011229139.p08.members.btmm.icloud.com.
6/07/12 5:01:02.937 PM loginwindow: **DMPROXY** Found `/System/Library/CoreServices/DMProxy'.
6/07/12 5:01:03.532 PM acvpnagent: Function: initMsgCatalog File: ../../vpn/Common/i18n/MsgCatalog.cpp Line: 246 Current locale: en-us
6/07/12 5:01:03.534 PM acvpnagent: Function: setAttribute File: ../../vpn/Api/HostInitSettings.cpp Line: 349 Invoked Function: setAttribute Return Code: -33554423 (0xFE000009) Description: GLOBAL_ERROR_UNEXPECTED Invalid preference ID or not handling attributes for element UseStartBeforeLogon
6/07/12 5:01:03.534 PM acvpnagent: Function: setAttribute File: ../../vpn/Api/HostInitSettings.cpp Line: 349 Invoked Function: setAttribute Return Code: -33554423 (0xFE000009) Description: GLOBAL_ERROR_UNEXPECTED Invalid preference ID or not handling attributes for element AutomaticCertSelection
6/07/12 5:01:03.535 PM acvpnagent: Function: setAttribute File: ../../vpn/Api/HostInitSettings.cpp Line: 349 Invoked Function: setAttribute Return Code: -33554423 (0xFE000009) Description: GLOBAL_ERROR_UNEXPECTED Invalid preference ID or not handling attributes for element ClearSmartcardPin
6/07/12 5:01:03.535 PM acvpnagent: Function: setAttribute File: ../../vpn/Api/HostInitSettings.cpp Line: 349 Invoked Function: setAttribute Return Code: -33554423 (0xFE000009) Description: GLOBAL_ERROR_UNEXPECTED Invalid preference ID or not handling attributes for element RSASecurIDIntegration
6/07/12 5:01:03.535 PM acvpnagent: Function: loadProfiles File: ../../vpn/Api/ProfileMgr.cpp Line: 150 Loaded profiles: /opt/cisco/anyconnect/profile/CSIRO-AnyConnect.xml
6/07/12 5:01:03.536 PM acvpnagent: Current Preference Settings: ServiceDisable: false CertificateStoreOverride: false CertificateStore: All ShowPreConnectMessage: false AutoConnectOnStart: false MinimizeOnConnect: true LocalLanAccess: false AutoReconnect: true AutoReconnectBehavior: DisconnectOnSuspend AutoUpdate: true ProxySettings: Native AllowLocalProxyConnections: true PPPExclusion: Disable PPPExclusionServerIP: AutomaticVPNPolicy: false TrustedNetworkPolicy: Disconnect UntrustedNetworkPolicy: Connect TrustedDNSDomains: TrustedDNSServers: AlwaysOn: false ConnectFailurePolicy: Closed AllowCaptivePortalRemediation: false CaptivePortalRemediationTimeout: 5 ApplyLastVPNLocalResourceRules: false AllowVPNDisconnect: true EnableScripting: false TerminateScriptOnNextEvent: false EnableAutomaticServerSelection: false AutoServerSelectionImprovement: 20 AutoServerSelectionSuspendTime: 4 AuthenticationTimeout: 12 IPProtocolSupport: IPv4,IPv6 AllowManualHostInput: true
6/07/12 5:01:03.537 PM acvpnagent: Function: readConfigParamFromFile File: ../../vpn/AgentUtilities/vpnconfig.cpp Line: 5620 The specified configuration file for MUS service does not exist
6/07/12 5:01:03.537 PM acvpnagent: Cisco AnyConnect Secure Mobility Client Agent started, version 3.1.00277 beta
6/07/12 5:01:03.537 PM acvpnagent: Function: logInterfaces File: ../../vpn/AgentUtilities/Routing/InterfaceRouteMonitorCommon.cpp Line: 477 IP Address Interface List: FE80:0:0:0:21F:5BFF:FEC2:502D 192.168.0.3
6/07/12 5:01:03.538 PM acvpnagent: Function: restoreDefaultRouteViaSysConfig File: ../../vpn/AgentUtilities/Routing/RouteHandlerMac.cpp Line: 919 Default route restore not needed
6/07/12 5:01:03.538 PM acvpnagent: Function: restoreDefaultRouteViaSysConfig File: ../../vpn/AgentUtilities/Routing/RouteHandlerMac.cpp Line: 919 Default route restore not needed
6/07/12 5:01:03.538 PM acvpnagent: Function: DetermineSourceAddress File: ../../vpn/Common/IPC/SocketSupport.cpp Line: 589 Invoked Function: ::connect Return Code: 65 (0x00000041) Description: unknown
6/07/12 5:01:03.539 PM acvpnagent: Function: determineSourceAddrForConnection File: ../../vpn/AgentUtilities/HostConfigMgr.cpp Line: 3848 Invoked Function: CSocketSupport::DetermineSourceAddress Return Code: -31195118 (0xFE240012) Description: SOCKETSUPPORT_ERROR_CONNECT destination 2001:6474:82AA:4E80:2B5F:A44C:5729:7B44
6/07/12 5:01:03.539 PM acvpnagent: Function: updatePotentialPublicAddresses File: ../../vpn/AgentUtilities/HostConfigMgr.cpp Line: 1858 Invoked Function: CHostConfigMgr::determineSourceAddrForConnection Return Code: -31195118 (0xFE240012) Description: SOCKETSUPPORT_ERROR_CONNECT destination 2001:6474:82AA:4E80:2B5F:A44C:5729:7B44
6/07/12 5:01:03.539 PM acvpnagent: The client's public address is now set to 192.168.0.3
6/07/12 5:01:04.030 PM acvpnagent: Function: QuickCreatePlugin File: ../../vpn/Common/Utility/PluginLoader.h Line: 195 Invoked Function: PluginLoader::CreateInstance Return Code: -29360116 (0xFE40000C) Description: PLUGINLOADER_ERROR_COULD_NOT_CREATE com.cisco.anyconnect.service.namcntrl
6/07/12 5:01:04.030 PM acvpnagent: Function: QuickCreatePlugin File: ../../vpn/Common/Utility/PluginLoader.h Line: 195 Invoked Function: PluginLoader::CreateInstance Return Code: -29360116 (0xFE40000C) Description: PLUGINLOADER_ERROR_COULD_NOT_CREATE com.cisco.anyconnect.service.websecurity
6/07/12 5:01:04.030 PM acvpnagent: Function: loadModule File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 925 Loading plugin libacfeedback.dylib
6/07/12 5:01:04.128 PM acvpnagent: Function: DetermineSourceAddress File: ../../vpn/Common/IPC/SocketSupport.cpp Line: 589 Invoked Function: ::connect Return Code: 65 (0x00000041) Description: unknown
6/07/12 5:01:04.129 PM acvpnagent: Function: determineSourceAddrForConnection File: ../../vpn/AgentUtilities/HostConfigMgr.cpp Line: 3848 Invoked Function: CSocketSupport::DetermineSourceAddress Return Code: -31195118 (0xFE240012) Description: SOCKETSUPPORT_ERROR_CONNECT destination 2001:81F2:BD1D:51B9:D239:5CE9:79FC:2C30
6/07/12 5:01:04.129 PM acvpnagent: Function: updatePotentialPublicAddresses File: ../../vpn/AgentUtilities/HostConfigMgr.cpp Line: 1858 Invoked Function: CHostConfigMgr::determineSourceAddrForConnection Return Code: -31195118 (0xFE240012) Description: SOCKETSUPPORT_ERROR_CONNECT destination 2001:81F2:BD1D:51B9:D239:5CE9:79FC:2C30
6/07/12 5:01:04.166 PM acvpnagent: Function: startParser File: ../../vpn/Common/Xml/CVCSaxParser.cpp Line: 157 Invoked Function: xmlCreateFileParserCtxt Return Code: -33554427 (0xFE000005) Description: GLOBAL_ERROR_NULL_POINTER
6/07/12 5:01:04.166 PM com.cisco.anyconnect.vpnagentd: I/O warning : failed to load external entity "/opt/cisco/anyconnect/CustomerExperienceFeedback/CustomerExperience_Feedback.x ml"
6/07/12 5:01:04.184 PM acvpnagent: Function: OnSocketReadComplete File: ../../vpn/Common/IP/DNSRequest.cpp Line: 1153 Invoked Function: CDNSRequest::processResponse Return Code: -29294579 (0xFE41000D) Description: DNSREQUEST_ERROR_NO_SUCH_NAME Failed to resolve [PTR] query 5.3.229.150.in-addr.arpa via DNS server 192.168.0.1
6/07/12 5:01:04.218 PM com.apple.launchctl.LoginWindow: com.apple.findmymacmessenger: Already loaded
6/07/12 5:01:04.248 PM airportd: _doAutoJoin: Already associated to “PARKER”. Bailing on auto-join.
6/07/12 5:01:04.257 PM acvpnagent: Function: LoadSettingsFromXmlFile File: ../../vpn/PhoneHome/PhoneHomeAgent.cpp Line: 587 Invoked Function: XmlParser::parseFile Return Code: -33554423 (0xFE000009) Description: GLOBAL_ERROR_UNEXPECTED
6/07/12 5:01:04.258 PM acvpnagent: Function: LoadFileToMap File: ../../vpn/PhoneHome/PhoneHomeAgent.cpp Line: 2313 Can't open file /opt/cisco/anyconnect/CustomerExperienceFeedback/config
6/07/12 5:01:04.258 PM acvpnagent: Function: LoadSettingsFromConfigFile File: ../../vpn/PhoneHome/PhoneHomeAgent.cpp Line: 646 Failed to load config file to map
6/07/12 5:01:04.290 PM acvpnagent: Function: InitPhoneHomeAgent File: ../../vpn/PhoneHome/PhoneHomeAgent.cpp Line: 499 Illegal last reported time, using default value (0)
6/07/12 5:01:04.290 PM acvpnagent: Customer Experience Feedback Module: Enabled Endpoint ID: a0ede3510b041671aa7eacc4f79220ac3da17c15 Customer ID: Feedback server URL: https://stage-abnp.ironport.com Include crash report: Yes Check crash interval: 86400 Feedback interval: 28800 Sequence Number: 30
6/07/12 5:01:04.290 PM acvpnagent: Function: Start File: ../../vpn/PhoneHome/PhoneHomeAgent.cpp Line: 813 Starting Customer Experience Feedback module
6/07/12 5:01:04.366 PM com.apple.SecurityServer: Session 100005 created
6/07/12 5:01:04.371 PM loginwindow: Login Window Started Security Agent
6/07/12 5:01:04.413 PM acvpnagent: Function: loadLibs File: ../../vpn/CommonCrypt/Certificates/NSSCertUtils.cpp Line: 1150 Invoked Function: getNSSDllDir Return Code: -31457262 (0xFE200012) Description: CERTSTORE_ERROR_NSS_LIBRARIES_NOT_FOUND Unable to locate NSS libs
6/07/12 5:01:04.413 PM acvpnagent: Function: CNSSCertUtils File: ../../vpn/CommonCrypt/Certificates/NSSCertUtils.cpp Line: 287 Invoked Function: CNSSCertUtils::loadLibs Return Code: -31457262 (0xFE200012) Description: CERTSTORE_ERROR_NSS_LIBRARIES_NOT_FOUND
6/07/12 5:01:04.413 PM acvpnagent: Function: CNSSCertStore File: ../../vpn/CommonCrypt/Certificates/NSSCertStore.cpp Line: 55 Invoked Function: CNSSCertUtils Return Code: -31457262 (0xFE200012) Description: CERTSTORE_ERROR_NSS_LIBRARIES_NOT_FOUND
6/07/12 5:01:04.414 PM acvpnagent: Function: addNSSStore File: ../../vpn/CommonCrypt/Certificates/CollectiveCertStore.cpp Line: 1265 Invoked Function: CNSSCertStore::CNSSCertStore Return Code: -31457262 (0xFE200012) Description: CERTSTORE_ERROR_NSS_LIBRARIES_NOT_FOUND
6/07/12 5:01:04.414 PM acvpnagent: Function: OpenStores File: ../../vpn/CommonCrypt/Certificates/CollectiveCertStore.cpp Line: 365 Invoked Function: CCollectiveCertStore::addNSSStore Return Code: -31457262 (0xFE200012) Description: CERTSTORE_ERROR_NSS_LIBRARIES_NOT_FOUND
6/07/12 5:01:04.479 PM SecurityAgent: Echo enabled
6/07/12 5:01:04.479 PM SecurityAgent: Echo enabled
6/07/12 5:01:04.544 PM SecurityAgent: User info context values set for parktho
6/07/12 5:01:04.544 PM SecurityAgent: User info context values set for parktho
6/07/12 5:01:04.740 PM WindowServer: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
6/07/12 5:01:04.743 PM loginwindow: Login Window - Returned from Security Agent
6/07/12 5:01:04.772 PM loginwindow: USER_PROCESS: 42 console
6/07/12 5:01:04.814 PM airportd: _doAutoJoin: Already associated to “PARKER”. Bailing on auto-join.
6/07/12 5:01:05.059 PM acvpnagent: Function: logProbeFailure File: ../../vpn/Agent/NetEnvironment.cpp Line: 1290 The HTTPS probe to 150.229.3.5 resulted in a redirect.
6/07/12 5:01:05.059 PM acvpnagent: Function: analyzeHttpResponse File: ../../vpn/Agent/NetEnvironment.cpp Line: 1420 SG (150.229.3.5) contacted
6/07/12 5:01:05.060 PM acvpnagent: Current network state: Secure Gateway accessible
6/07/12 5:01:05.060 PM acvpnagent: Function: DetermineSourceAddress File: ../../vpn/Common/IPC/SocketSupport.cpp Line: 589 Invoked Function: ::connect Return Code: 65 (0x00000041) Description: unknown
6/07/12 5:01:05.060 PM acvpnagent: Function: determineSourceAddrForConnection File: ../../vpn/AgentUtilities/HostConfigMgr.cpp Line: 3848 Invoked Function: CSocketSupport::DetermineSourceAddress Return Code: -31195118 (0xFE240012) Description: SOCKETSUPPORT_ERROR_CONNECT destination 2001:DCB6:B6EC:CCA9:51A3:ADEC:43C5:5FCB
6/07/12 5:01:05.060 PM acvpnagent: Function: updatePotentialPublicAddresses File: ../../vpn/AgentUtilities/HostConfigMgr.cpp Line: 1858 Invoked Function: CHostConfigMgr::determineSourceAddrForConnection Return Code: -31195118 (0xFE240012) Description: SOCKETSUPPORT_ERROR_CONNECT destination 2001:DCB6:B6EC:CCA9:51A3:ADEC:43C5:5FCB
6/07/12 5:01:05.264 PM com.apple.launchd.peruser.501: (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
6/07/12 5:01:05.268 PM com.apple.launchctl.Aqua: load: option requires an argument -- D
6/07/12 5:01:05.268 PM com.apple.launchctl.Aqua: usage: launchctl load [-wF] [-D <user|local|network|system|all>] paths...
6/07/12 5:01:05.817 PM mds: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputerIndexed"
6/07/12 5:01:05.819 PM com.apple.launchd.peruser.501: (com.apple.launchctl.Aqua[123]) Exited with code: 1
6/07/12 5:01:06.363 PM UserEventAgent: CaptiveNetworkSupport:CNSServerRegisterUserAgent:187 new user agent port: 26391
6/07/12 5:01:07.754 PM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
6/07/12 5:01:07.754 PM com.apple.dock.extra: 2012-07-06 17:01:07.753 com.apple.dock.extra[151:1707] Could not connect the action buttonPressed: to target of class NSApplication
6/07/12 5:01:07.755 PM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
6/07/12 5:01:07.755 PM com.apple.dock.extra: 2012-07-06 17:01:07.754 com.apple.dock.extra[151:1707] Could not connect the action buttonPressed: to target of class NSApplication
6/07/12 5:01:07.755 PM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
6/07/12 5:01:07.756 PM com.apple.dock.extra: 2012-07-06 17:01:07.754 com.apple.dock.extra[151:1707] Could not connect the action buttonPressed: to target of class NSApplication
6/07/12 5:01:07.756 PM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
6/07/12 5:01:07.757 PM com.apple.dock.extra: 2012-07-06 17:01:07.755 com.apple.dock.extra[151:1707] Could not connect the action buttonPressed: to target of class NSApplication
6/07/12 5:01:08.699 PM acvpnagent: Function: getInterfaces File: ../../vpn/Common/Utility/NetInterface_unix.cpp Line: 960 missing PPP destination address for interface "utun0"
6/07/12 5:01:08.000 PM kernel: utun_ctl_connect: creating interface utun0
6/07/12 5:01:08.000 PM kernel: SIOCPROTODETACH_IN6: utun0 error=6
6/07/12 5:01:08.000 PM kernel: utun_ctl_connect: creating interface utun0
6/07/12 5:01:09.750 PM ntpd: bind(28) AF_INET6 fe80::21f:5bff:fef7:4d6f%7#123 flags 0x13 failed: Can't assign requested address
6/07/12 5:01:09.750 PM ntpd: unable to create socket on utun0 (7) for fe80::21f:5bff:fef7:4d6f#123
6/07/12 5:01:11.411 PM System Preferences: kCGErrorIllegalArgument: CGSDeviceCreate: Invalid window
6/07/12 5:01:11.411 PM System Preferences: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
6/07/12 5:01:11.411 PM System Preferences: Failed to create window context device
6/07/12 5:01:11.438 PM System Preferences: CGWindowContextCreate: failed to create window context delegate.
6/07/12 5:01:11.438 PM System Preferences: _initWithWindowNumber: error creating graphics ctxt object for ctxt:0x7303, window:0x0
6/07/12 5:01:11.438 PM System Preferences: CGPixelAccessLock failed!
6/07/12 5:01:11.448 PM [0x0-0x5005].com.apple.systempreferences: Jul 6 17:01:11 thomas-parkers-imac.local System Preferences[131] <Error>: Failed to create window context device
6/07/12 5:01:11.449 PM [0x0-0x5005].com.apple.systempreferences: Jul 6 17:01:11 thomas-parkers-imac.local System Preferences[131] <Error>: CGWindowContextCreate: failed to create window context delegate.
6/07/12 5:01:11.577 PM acvpnagent: Function: getInterfaces File: ../../vpn/Common/Utility/NetInterface_unix.cpp Line: 960 missing PPP destination address for interface "utun0"
6/07/12 5:01:11.577 PM acvpnagent: Function: getInterfaces File: ../../vpn/Common/Utility/NetInterface_unix.cpp Line: 960 missing PPP destination address for interface "utun0"
6/07/12 5:01:11.578 PM acvpnagent: Function: getInterfaces File: ../../vpn/Common/Utility/NetInterface_unix.cpp Line: 960 missing PPP destination address for interface "utun0"
6/07/12 5:01:11.578 PM acvpnagent: Function: getInterfaces File: ../../vpn/Common/Utility/NetInterface_unix.cpp Line: 960 missing PPP destination address for interface "utun0"
6/07/12 5:01:12.760 PM ntpd: bind(29) AF_INET6 fd00:6587:52d7:21a6:21f:5bff:fef7:4d6f#123 flags 0x13 failed: Can't assign requested address
6/07/12 5:01:12.760 PM ntpd: unable to create socket on utun0 (9) for fd00:6587:52d7:21a6:21f:5bff:fef7:4d6f#123
6/07/12 5:01:14.625 PM ipcserver: Valve Steam ipcserver started: 1.04
6/07/12 5:01:14.627 PM [0x0-0xb00b].com.valvesoftware.steam: found breakpad via in process memory: '/Applications/Steam.app/Contents/MacOS/osx32/../Frameworks/Breakpad.framework/ Versions/A/Resources'
6/07/12 5:01:14.771 PM [0x0-0xb00b].com.valvesoftware.steam: Installing breakpad crash handler
6/07/12 5:01:15.018 PM [0x0-0xb00b].com.valvesoftware.steam: Assert( Assertion Failed: Looks like steam didn't shutdown cleanly, scheduling immediate update check ):/Users/buildbot/buildslave_steam/steam_rel_client_osx/build/src/steamexe/main .cpp:365
6/07/12 5:01:15.018 PM [0x0-0xb00b].com.valvesoftware.steam: SteamID: 0, universe Public
6/07/12 5:01:15.837 PM mds: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
6/07/12 5:01:17.344 PM [0x0-0xb00b].com.valvesoftware.steam: SteamID: 0, universe Public
6/07/12 5:01:17.360 PM [0x0-0xb00b].com.valvesoftware.steam: SteamID: 0, universe Public
6/07/12 5:01:17.386 PM [0x0-0xb00b].com.valvesoftware.steam: SteamID: 0, universe Public
6/07/12 5:01:17.386 PM [0x0-0xb00b].com.valvesoftware.steam: SteamID: 0, universe Public
6/07/12 5:01:17.848 PM Mail: Using V2 Layout
6/07/12 5:01:18.707 PM [0x0-0xb00b].com.valvesoftware.steam: SteamID: 0, universe Public
6/07/12 5:01:19.110 PM [0x0-0xb00b].com.valvesoftware.steam: unlinked 0 orphaned pipes
6/07/12 5:01:20.744 PM [0x0-0xb00b].com.valvesoftware.steam: SteamID: 0, universe Public
6/07/12 5:01:24.374 PM [0x0-0xb00b].com.valvesoftware.steam: SteamID: 0, universe Public
6/07/12 5:01:24.374 PM [0x0-0xb00b].com.valvesoftware.steam: SteamID: 0, universe Public
6/07/12 5:01:24.375 PM [0x0-0xb00b].com.valvesoftware.steam: SteamID: 0, universe Public
6/07/12 5:01:25.203 PM com.apple.launchd: (com.apple.coreservices.appleid.authentication[115]) Exit timeout elapsed (20 seconds). Killing
6/07/12 5:01:25.518 PM [0x0-0xb00b].com.valvesoftware.steam: SteamID: 0, universe Public
6/07/12 5:01:25.540 PM [0x0-0xb00b].com.valvesoftware.steam: SteamID: 0, universe Public
6/07/12 5:01:25.586 PM [0x0-0xb00b].com.valvesoftware.steam: Failed to load Steam Service
6/07/12 5:01:25.630 PM [0x0-0xb00b].com.valvesoftware.steam: ServiceStart: failed to start
6/07/12 5:01:26.115 PM iCal: kCGErrorIllegalArgument: _CGSFindSharedWindow: WID 43
6/07/12 5:01:26.115 PM iCal: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
6/07/12 5:01:26.115 PM iCal: kCGErrorIllegalArgument: CGSRemoveSurface: Invalid window 0x2b
6/07/12 5:01:26.822 PM [0x0-0xb00b].com.valvesoftware.steam: SteamID: 76561197960265728, universe Public
6/07/12 5:01:28.182 PM [0x0-0xb00b].com.valvesoftware.steam: SteamID: 76561197960265728, universe Public
6/07/12 5:01:29.168 PM [0x0-0xb00b].com.valvesoftware.steam: Error: texture file 'graphics/intel_security_01' does not exist or is invalid
6/07/12 5:01:30.088 PM iCal: ServerNotifications: Setting delegate to APSD
6/07/12 5:01:33.239 PM iCal: ServerNotification: configureService called with nil password
6/07/12 5:01:34.117 PM talagent: CGSConnectionRelinquishWindowRights(cid, newWindowNumber, reservedRights): CGError 1001 on line 619
6/07/12 5:01:36.808 PM [0x0-0xd00d].com.apple.iCal: com.apple.Dataclass.MediaStream
6/07/12 5:01:36.808 PM [0x0-0xd00d].com.apple.iCal: com.apple.Dataclass.BackToMyMac
6/07/12 5:01:36.808 PM [0x0-0xd00d].com.apple.iCal: com.apple.Dataclass.Bookmarks
6/07/12 5:01:36.808 PM [0x0-0xd00d].com.apple.iCal: com.apple.Dataclass.Contacts
6/07/12 5:01:36.808 PM [0x0-0xd00d].com.apple.iCal: com.apple.Dataclass.Calendars
6/07/12 5:01:36.808 PM [0x0-0xd00d].com.apple.iCal: com.apple.Dataclass.DeviceLocator
6/07/12 5:01:36.808 PM [0x0-0xd00d].com.apple.iCal: com.apple.Dataclass.Mail
6/07/12 5:01:36.808 PM [0x0-0xd00d].com.apple.iCal: com.apple.Dataclass.Ubiquity
6/07/12 5:01:42.076 PM iCal: Subscription request completed
6/07/12 5:01:42.110 PM iCal: Subscription request completed
6/07/12 5:01:46.761 PM BeerSmith2: kCGErrorIllegalArgument: _CGSFindSharedWindow: WID 63
6/07/12 5:01:46.761 PM BeerSmith2: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
6/07/12 5:01:46.761 PM BeerSmith2: kCGErrorIllegalArgument: CGSOrderWindowListWithGroups: invalid window ID (63)
6/07/12 5:01:46.761 PM BeerSmith2: kCGErrorIllegalArgument: CGSOrderWindowList: NULL list pointer or empty list
6/07/12 5:01:54.723 PM [0x0-0xa00a].com.apple.mail: c
6/07/12 5:01:54.723 PM [0x0-0xa00a].com.apple.mail: o
6/07/12 5:01:54.723 PM [0x0-0xa00a].com.apple.mail: m.apple.Dataclass.MediaStream
6/07/12 5:01:54.723 PM [0x0-0xa00a].com.apple.mail: c
6/07/12 5:01:54.723 PM [0x0-0xa00a].com.apple.mail: om.apple.Dataclass.BackToMyMac
6/07/12 5:01:54.723 PM [0x0-0xa00a].com.apple.mail: com.apple.Dataclass.Bookmarks
6/07/12 5:01:54.724 PM [0x0-0xa00a].com.apple.mail: com.apple.Dataclass.Contacts
6/07/12 5:01:54.724 PM [0x0-0xa00a].com.apple.mail: com.apple.Dataclass.Calendars
6/07/12 5:01:54.724 PM [0x0-0xa00a].com.apple.mail: com.apple.Dataclass.DeviceLocator
6/07/12 5:01:54.724 PM [0x0-0xa00a].com.apple.mail: com.apple.Dataclass.M
6/07/12 5:01:54.724 PM [0x0-0xa00a].com.apple.mail: ail
6/07/12 5:01:54.724 PM [0x0-0xa00a].com.apple.mail: com.apple.Dataclass.Ubiquity
6/07/12 5:02:01.000 PM kernel: IOSurface: buffer allocation size is zero
6/07/12 5:02:05.555 PM loginwindow: Login items - LSOpenApplication returned error -10660, url=/Users/parktho/.Trash/Papers2.app/Contents/SharedSupport/Citations.app
6/07/12 5:02:05.555 PM loginwindow: Unable to lauch startup item: (null)
6/07/12 5:02:10.077 PM com.apple.Finder: Dropbox: Entered INJECT_pthread_entry
6/07/12 5:02:10.077 PM com.apple.Finder: Dropbox: Installing event loop timer
6/07/12 5:02:10.077 PM com.apple.Finder: Dropbox: proc: 0x1067b9e5b
6/07/12 5:02:10.077 PM com.apple.Finder: Dropbox: upp: 0x1067b9e5b
6/07/12 5:02:10.077 PM com.apple.Finder: Dropbox: InstallEventLoopTimer: 0x7fff8d13223a
6/07/12 5:02:10.077 PM com.apple.Finder: Dropbox: GetMainEventLoop: 0x7fff8d0f395d
6/07/12 5:02:10.077 PM com.apple.Finder: Dropbox: timer installed!
6/07/12 5:02:10.077 PM com.apple.Finder: Dropbox: Loading /Library/DropboxHelperTools/Dropbox_u501/DropboxBundle.bundle/Contents/MacOS/Dr opboxBundle
6/07/12 5:02:10.077 PM com.apple.Finder: Dropbox: dlopen returned: 0x1065e7540
6/07/12 5:02:10.077 PM com.apple.Finder: module initializer in main thread?: 1
6/07/12 5:02:28.000 PM kernel: IOSurface: buffer allocation size is zero
6/07/12 5:02:40.000 PM kernel: IOSurface: buffer allocation size is zero
Here's some other diagnostic info about software mods to my PC (but I think the reformat should have ruled this out):
Last login: Fri Jul 6 17:01:04 on console
thomas-parkers-imac:~ parktho$ kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
thomas-parkers-imac:~ parktho$ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfi x|x)/{print $3}'
Password:
com.microsoft.office.licensing.helper
com.cisco.anyconnect.vpnagentd
com.adobe.fpsaud
thomas-parkers-imac:~ parktho$ launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
com.valvesoftware.steamclean
com.cisco.anyconnect.gui
com.google.GoogleContactSyncAgent
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
com.valvesoftware.steam.ipctool
thomas-parkers-imac:~ parktho$ ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta} * L*/Fonts 2> /dev/null
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
AudioMixEngine.framework
HPDeviceModel.framework
HPPml.framework
HPServicesInterface.framework
HPSmartPrint.framework
NyxAudioAnalysis.framework
PluginManager.framework
Python.framework
cisco-vpnclient.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Flash Player.plugin
JavaAppletPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
flashplayer.xpt
iPhotoPhotocast.plugin
nsIQTScriptablePlugin.xpt
/Library/Internet Plug-Ins (Disabled):
Flash Player.plugin
/Library/Keyboard Layouts:
/Library/LaunchAgents:
com.cisco.anyconnect.gui.plist
/Library/LaunchDaemons:
com.adobe.fpsaud.plist
com.apple.remotepairtool.plist
com.cisco.anyconnect.vpnagentd.plist
com.microsoft.office.licensing.helper.plist
/Library/PreferencePanes:
Flash Player.prefPane
/Library/PrivilegedHelperTools:
com.microsoft.office.licensing.helper
/Library/QuickLook:
GBQLGenerator.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
/Library/ScriptingAdditions:
/Library/Spotlight:
GBSpotlightImporter.mdimporter
Microsoft Office.mdimporter
iWeb.mdimporter
iWork.mdimporter
/Library/StartupItems:
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
Library/Fonts:
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
com.google.GoogleContactSyncAgent.plist
com.valvesoftware.steamclean.plist
Library/PreferencePanes:
thomas-parkers-imac:~ parktho$ osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Citations, iTunesHelper, BitTorrent, Dropbox
thomas-parkers-imac:~ parktho$

Hi Tom,
Unexpected EOF implies you need a Disk Repair or Reinstall.
IOSurface: buffer allocation size is zero implies a Graphics problem, haven't nailed all the causes ye, but often associated with Multiple screens.
Sorry, I don't have time to really study the log further at the moment, ut hopefully one of the other freat helpers here will pipe in.

Recover data from external hard drive that was Windows format and connected on a Macbook Pro. Did I lose everything? What happened?

Hi there this is my first question here!
I connected my external hard drive originally formatted on PC on my new Macbook. The first time I connected it I could see all my files but today I connected it and after I couldn't see any file nor even on my pc appears as NO NAME with a different name and nothing on it. I think was reformatted, any help to recover all my data?
It's really important stuff for me

If the Apple Store couldn't get files off of the drive, it is unlikely that you will be able to. If you have backups, those would be the best way to go. You could also try booting up the computer and holding down T to boot into Target Disk Mode. Plug the broken computer into another one with FireWire and see if it works to recover data from external hard drive. If you can see it, try booting up the broken computer while holding down Option. Choose Recovery HD from the menu, then choose to Reinstall OS X.
It is unlikely that this will work, because I'm pretty sure that the Apple Store would have tried this. You could try using expensive software to get files off the drive, but it would be risky and the results might not be any good.
https://discussions.apple.com/docs/DOC-4273

Time machine disk grayed out in Disk Utility - back up not working

The disk does not show in Time Machine.
In Disk Utility it shows but is grayed out. Tried to repair disk. Got message that disk cannot be repaired. Tells me to back up and erase the disk. Not sure how to back it up if it is not being recognized. Disk Verify says the volume is corrupt and needs to be repaired. But Repair Disk doesn't work!
I can go into Time Machine and shows me one entry -- the one from the last successful back up.
The disk is a WD MyBook. Map scheme GUID Partition. Do you think the reformat will work? Is there a way if I can tell if the disk is bad? Tech Tools for Apple Care doesn't recognize the volume either.
Any ideas?

It turns out the fix for this was to just then remove the Aperture library from the exclusion list. Once I did that Time Machine did a massive 200GB backup of my entire Aperture library and everything is running fine since.
No idea what caused the problem in the first place still.

Is FCE 3.5 able to use a 2TB external hard drive for capture?

Having strange problems capturing on my newest (& biggest) external drive, a 2 TB G-raid. Even if I set the G-raid as the only scratch drive, FCE captures to the Mac hard drive. I am now getting past the midpoint of this drive's capacity, that is there's already about a terabyte of footage on it. Is there an upper limit of drive size FCE will handle?
I've tried moving the newly-captured footage over to the G-raid in Finder and deleting it from the Mac HD but then get into difficulty with what seem to be spurious and intractable "media offline" messages.
Not sure if this is inherent in the software or if I maybe have a bad external drive (it's only about 9 months old.) Or other possibilities?
I'm thinking about reformatting the big drive into 2 volumes - the footage is backed up on other drives - but that's a long run to reload all the data unless there's some likelihood it will work...
Any ideas?
Thanks,
ss

Thanks for input, Dick. Connection has been via 800FW only. It's been a frustrating 3 days, but I'm beginning to think drive/volume size was a red herring. Not only is FCE 3.5 unable to deal with this drive, but Finder on the OS X 4.11 has been unwilling to do a simple transfer of its files to another drive. A 3-month-old clone of my boot drive worked exactly the same as the current version on these tasks, that is, not very well.
Right now I am moving ~650GB of the same video clips from my only working backup drive (a 750 GB 400FW Seagate FAP) to a 1TB USB drive converted from Windows format for the occasion. Not for editing, just for a second backup... It's chugging along slow & steady.
Time to talk to my friends at G-Tech. I believe this drive is under 3-year warranty... :-)
Sharron

Install windows 7 64 bit on an already created partition

Hi,
I'm new to bootcamp, and frankly having windows run on my macbook pro scares the **** out of me. I have to reformat my harddrive anyway, install OSX 10.6, docs & apps... since it's running too slow at startup by now. I want to take the opportunity to install windows on it as well now.
As i want to keep all windows related files etc... as far away from my mac files i'm thinking to reformat my hardrive in 2 partitions. One big partition for OSX 10.6 and everying else, and a small one lets say 25 or 30 gb for windows.
I looked around on this forum and elsewhere... is this the (save) way to go? I don't find any info regarding this approach, always is mention to start bootcamp and have it made a partition on your harddrive. If i understand this correctly, this is a buggy way to go, partitioning a bootable drive while data is still on it...

Hi Koen,
I can understand your concerns about the 'live-partitioning' approach of the BootCamp Assistant.
However I never had any problems when using it with my Macs and never had any kind of data-loss using it.
But since you seem to have some sort of backup od your important files (otherwise you won't start the 10.6 install..), you have done all that is neccessary in case of disaster.
Apples BootCamp Installation Guide can be found here http://www.apple.com/support/bootcamp/
Best practise is to print it out and follow it.
On the other hand if wanna go that route you outlined, you can do it with Windows 7.
Format the second partition with FAT32 (MS-DOS in OSX Disk Utility) and during the WIndows 7 installation reformat it to NTFS since that's what Windows 7 needs but OSX cannot do.
And think more in the area of 40GB or above for Windows 7. 25-30GB are a bit too small.
Regards
Stefan

How to get 40% upgrade discount

It’s time for me to upgrade from CS6 to CC, and I want to take advantage of the substantial discount for CS6 users. I want to install it on my existing Macbook Pro, as well as a new Windows 7 desktop. How do I qualify for the discount? Do I have to have CS6 installed on both computers (I own the boxed CS6 for Mac) or do I just enter the CS6 serial number? I tried the 30 day Creative Cloud trial on the Windows machine and it works great. I am also thinking of reformatting the hard drive on the Macbook Pro, getting rid of all the junk and installing OSX Mavericks. What should I expect before signing up for the Creative Cloud?

Hi Matte Black,
You will only have to provide the qualifying serial number for CS6 which is registered in your Adobe ID. You may follow the below mentioned link to subscribe under "Plans for Individuals":
https://creative.adobe.com/plans
Regards
Gurleen

I'm thinking of reformatting my pc

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