I'm TRULY not trying to be a smart a##.... but what is the bottom line??

I've been on the boards and forums since yesterday watching and waiting for the iPhone 3G roll out and iPod Touch software updates. It seems to me that based on everything I've been reading, that the entire roll out has been a failure. The @me.com has been a problem since Wednesday, no one that I've heard of has had a new iPhone activated ( based on what I'm reading on the boards) , and no one has been able to get their iPod Touch software upgraded successfully.
Is this an accurate observation? I'm REALLY REALLY not trying to be one of those negative posters that only point out the issues Apple is / has done poorly. I am relatively new to Apple and love what I have ( 7 iPods, 2 Apple TV's and a MacBook ), but it just seems Apple totally missed the mark on this. I am ABSOLUTELY open to being corrected if my observation is incorrect, but I would like to see some dialogue on this.... what do you think has happened? How could something of this magnitude have occured? I'm really interested in hearing from others...others that can talk about it intelligently as apposed to just taking the opportunity to dump on Apple.
Thanks !
Chuck :- )

Hindsight is 20x20 and it's easy to arm chair quarterback but, here's my $0.02.
Apple tried to deploy the iPhone 3G, the iPod touch 2.0, the App Store, and a completely re-vamped .mac all in one day. It was ambitious and I'm sure they had a good reason to do it all at once. Perhaps the sync service from MobileMe require the new code on the phone and iPod, or the iTunes store needed to be updated in an all or nothing mode. I don't know, but I've been involved in upgrades of web services and there's always some wrinkle in your plan when you do these things.
It's frustrating and I don't like the idea that I've got to wait for this mess to get cleaned up. Just imagine another company trying this ambitious of a new product roll out? Imagine Microsoft rolling out a new Zune, a revamped MSN, and a new version of Windows Mobile all in one day. How about Blizzard trying to roll out Diablo 3, Starcraft 2, and World of Warcraft expansion #2 on the same day.
For some reason Apple decided that rolling out all these products on the same day was the thing to do. Maybe they needed to break AT&T's enrollment server in order to escape a bad business deal? Maybe the guys at Apple product management who did the roll out planning decided it let the "new guy" do all the work because he's not a great guy to work with. With organizations as large as AT&T and Apple there could be any number of reasons. I'm guessing we'll never really know so I'm going to try to come up with something silly and entertaining, like:
Some junior execs at Apple got "double dog dared" at some management symposium to try to roll out as many products in one days as possible and thus we have 11 July 2008

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Infinity not coming to Cabinet. What's the bottom ...

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Hope that helps,
Cheers
jac_95 | BT.com Help Site | BT Service Status
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I'm TRULY not trying to be a smart a##.... but what is the bottom line??

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