I'm trying 2 download Kobo and I think firefox is blocking only get 2 question1, then nothing HELP PLSE

Partial download of my e-book reader Kobo, blocks me from completing the download after the first step, I do show Kobo on desktop but that is the starter download and same action as b4. I don't know how to continue and I'm 69 yrs. old and tech challenged What do I do now?
thx.

Hello to everyone
Thank you all so much to all of you for the prompt reply!
Sorry I did try all your ideas, but I stil can't open Hotmail-account and
I can't send, reply any hotmail-emails, when I click on a message in my Inbox the message doesn't open.
If I click on any links in my inbox on hotmail, absolutely nothing happens.
I'm using HTTPS-hotmail.
JavaScript is enabled .
I'm not infected with malware, I use Norman Security Suite Viruses and Spyware.
I disabled all add-ons with FF in Safe Mode, and hotmail worked well.
I used Hotmail with Firefox for years with no problem.
Starting about 2 weeks i can't sign into my hotmail account through firefox;
I open firefox, then hotmail, put my adress, and then there's this page:
A password isn't enough ...
I click on the "SAVE"-button", it does not work.
It works well in IE.
I did remove the cookies,
by 'View Cookies' there is this cookie: "answers microsoft com"",
and i cannot remove this cookie.
(I have firefox on "Never remember history")
I also did use the the refresh button and the ''Shift'' key, it doesn't work :-(
By Pressing Ctrl+Shift+Del , totally nothing happens. Please help me.
Thank you so much for your help!! My english language is not good, that's why my reply takes a long time. Sorry for that.
I wish you all a wonderful evening from Holland.

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