I'm trying to access itunes store, but all I get is this huge ad for downloading itunes 10.

I don't want itunes10, I want to SHOP FOR MUSIC. How can I do this? I have my cash all set up, and I've tried to click the little house thingy to get back to the main page, its not working.

Get  iTunes 9.2.1, http://support.apple.com/kb/DL1056

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  • Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives

    Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives

    this is a follow up from the profane post earlier....
    i have done this twice in two other posts..
    here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
    the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
    so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
    so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
    so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me...

  • Trying to access App Store but can't get beyond accept cookies stage

    Can anyone help? Bought the iPad yesterday and everything else seems fine

    Get  iTunes 9.2.1, http://support.apple.com/kb/DL1056

  • I am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn't help. My apple ID has been confirmed as correct. what can I do next?

    Hi all
    i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?

    I am having the same issue!  I see several people are having this problem, and I see there is no solution from Apple!  Why is it I only see problems on this site and never any solutions?

  • Im trying to make a payment but it says the CC is not aprovved for Salvadorean Itunes store, and when i try to change my country dont let me cause i need to make that payment .. what should i do?

    im trying to make a payment but it says the CC is not aprovved for Salvadorean Itunes store, and when i try to change my country dont let me cause i need to make that payment .. what should i do?

    Supply a payment method which is valid in Salvador, or ask the iTunes Store staff for assistance.
    (113417)

  • Im trying to redeem my itunes code but all it says is this action is not available i dont know how to fix it please help

    Im trying to redeem my itunes code but all it says is this action is not available i dont know how to fix it please help

    Hey KbDaNcE,
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    http://support.apple.com/kb/HT6021
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  • I am trying to access an https site and am getting a "This connection is untrusted" message. I am willing to bypass, but when I click the Add Exception button and then try to click the Confirm Security Exception button, nothing happens.

    I am trying to access an https site and am getting a "This connection is untrusted" message. I am willing to bypass, but when I click the Add Exception button and then try to click the Confirm Security Exception button, nothing happens.

    unfortunately the do_not_trust certificates might be a sign of unwanted software present on your pc that is intercepting secure network traffic. please go into the system control panel and uninstall programs like BrowserSafeguard, BrowserSafe, SafeGuard or other software that sounds suspicious and didn't get installed by you intentionally.
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    afterwards, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
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  • TS1398 I cannot connect to iTunes store but all other devices are connecting to wifi and working great in household???

    I cannot connect to iTunes store but all other devices are connecting to wifi and working great in household???

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  • HT204406 I just downloaded music from Itunes Store but all of the music did not download.

    I just downloaded music from Itunes Store but all of the music did not completely download.

    You could try emailing iTunes support, giving them your order number, etc. or you could just take the hit and pay the 99p.  I know what I would do.

  • I have tried to restore my iphone but all i get is error 1015 anyone help please

    i have tried to restore my iphone 3 but all i get is error 1015

    http://support.apple.com/kb/TS3694#error1015
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  • I uninstalled iTunes from my laptop. Now when I click on the download button I get the message thank you for downloading itunes even though it has not been downloaded. Why is this happening?

    My iTunes could not find either my iPhone or my iPad even though it was found by my laptop running on Windows 8.1. After some basic trouble shooting I followed all the steps to uninstall iTunes along with all its components. When I tried to once again download iTunes I was taken to the next window which said thankyou for downloading iTunes even though iTunes was neither downloaded nor installed on my laptop. How do I download and install iTunes on my laptop now?

    When I tried to once again download iTunes I was taken to the next window which said thankyou for downloading iTunes even though iTunes was neither downloaded nor installed on my laptop.
    Try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I am unable to access the iTunes Store, but all other features of iTunes are normal.

    I always get a message "We could not complete your iTunes Store request.  The host is down.  There was an error in the iTunes Store. Please try again later."  I have downloaded and reinstalled the current version of iTunes (11.0.2 (26) 64 bit) with no effect.  I have not had any other problems with iTunes.  I have not had any problems with Internet access.

    Very unusual to have 69 itunes plist files in ~/Library/Preferences.  Also unusual to not have one in ~/Library/Caches.
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  • Just bought iphone4 and trying to access app store but message reads "cannot connect to the app store"?

    Just bought IPhone4 and keep getting "could not activate Cellular data network" - any ideas please?

    Hey William,
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    Can't connect to the iTunes Store - Apple Support
    Note that the title is for the iTunes Store, the steps are still relevant.
    Thanks for using Apple Support Communities.
    Happy computing,
    Brett L 

  • I am trying to download an App in the iTunes Store but I keep getting an error message that reads: "Could not sign in - An unknown error has occured." Why?

    I've downloaded the latest iTunes, set the DNS to 8.8.4.4, set the search domain to google.com, reset my Apple ID and password, restarted iPhone 4, closed out of the iTunes Store App, reset the router, reset the internet connection etc. etc. with no luck still. Everything else on the iPhone and internet connection is 100% functional with the exception of me being able to connect to the iTunes Store to download an app. Why? How do I fix it? Thank you for any and all responses.

    Ok..
    Installing the Mac OS X 10.6.8 Update Combo may help this.
    Restart your Mac after installing the combo then try downloading Lion.
    It's ok to install the combo even though you are already running v10.6.8
    BEFORE you do this make sure your Mac meets Lion's requirements:
    Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    2GB of memory
    OSX v10.6.6 or later (V10.6.8 recommended)
    7GB of available spare
    From here > Apple - OS X Lion - Technical specifications
    Read this article before upgrading to Lion > Lion upgrade questions: Apple Support Communities
    And here >  What applications are not compatible with Mac OS X 10.7 "Lion"? What upgrade or substitute options are available for common incompatible applications? @ EveryMac.com

  • HT1414 all i have is the apple sign on my ipad and i tryed to soft restart it but all i get is the apple sign still how do i get past it ?

    i have an ipad first gen and all im getting is the apple sign i tryed to soft reset it but that didnt work is there any other way arround it?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                 
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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