I'm trying to add a printer to my account, however when I enter the printer code, the website errors

I'm trying to add a printer to my account for the first time. However, when I enter the printer code, the website popup screen errors out and doesn't advance to the next function. Any idea what's going on with this?

Hi Dav_gigem,
When did you print the ePrint info page?
If it is ok with you please print another info page, and as soon as you print it please enter the code in the ePrint center.
The reason i m asking you to do this is because the code expires within 24hrs.
Thanks
Josh.C
Click on the BLUE KUDOS button on the left to say "Thanks"
Although I am an HP employee, I am speaking for myself and not for HP.

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I'm trying to add a printer to my account, however when I enter the printer code, the website errors

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