I'm trying to buy a CD and it keeps telling me that my session timed out. What do I do?

I'm trying to buy a CD. Everytime I click something it says "connecting to iTunes store." Then after I click "I agree" to purchase it says "session timed out. Try again." I keep trying again and still get the same message. How do I fix this?

Log out of the account, then go back in. Should work fine then.

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HT3702 Hi..I'm playing Candy Crush and i'm trying to buy more lives and it's telling ,e that I can't

I'm playing Candy Crush and I'm trying to buy new lives and it's telling me that I can'...what's the problem?

If you would like help from these user-to-user forums then you will need to give more information than 'it's telling me that I can't'. What happens when you try to buy them, if you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a message that you are getting from the game itself then you will need to contact the developers of the game.
If it's a different problem ... ?

I am trying to restore my iphone and it keeps telling me that the iphone cannot be restored. It also tells me that the iphone cannot do the requested rebuild, or something like that.

I am trying to restore my iphone and it keeps telling me that the iphone cannot be restored. It also tells me that the iphone cannot do the requested rebuild, or something like that.

Open a terminal window and enter:
sudo   vi   /etc/hosts
You will be prompted for your login password, then you will see the contents of the hosts file in the vi editor. It should look like this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1       localhost
255.255.255.255 broadcasthost
::1             localhost
fe80::1%lo0     localhost
If there are any lines that contain "gs.apple.com" you must delete them. If you are not familiar with the vi editor:
press <return> until the cursor is on a line that contains gs.apple.com
type "dd" (without the quotes) (you won't see the dd as you type)
repeat until all of the gs.apple.com lines are gone
type ":wq" or "ZZ" (note that :wq is lower case and ZZ is upper case)

I am trying to open a document and it keeps telling me that I need a later version to view; however I have 11.0.10 and that is suppose to be the newest version. Any suggestions?

Hello,
I am trying to open a document that I was once able to open. Now, it states that I need a newer version of Adobe Reader, which I have. I tried uninstalling it and re-installing it with no luck. Any suggestions?
Thanks

Hi Jennifer,
Certain PDF files (dynamic XFA forms) created in Adobe LiveCycle can only be opened in Adobe Reader and Adobe Acrobat. When you try to open these files in an alternative PDF viewer, then you will see this error message.
Unfortunately, it's not easy remove this message and modify the PDF so that it can be opened in alternative PDF viewers. The person who created the original form must re-create the form using options that do not restrict which PDF viewers can open and display the file. If you save the pdf with Reader extended rights then you should be able to view the pdf.
Else you can share the pdf with us as Anubha suggested above and we will check at our end.
Regards,
Rave

Trying to access my iCloud and it keeps telling me that my account password needs to be changed. I done that and yet it still gives me the same message when trying to sign in iCloud.

As i try to sign into the iCloud a message comes up that I need to reset my password for security reasons. So i did that and tried to sign in with the new password and It gives me the same message. I have no problem with my password for I was able to post this problem.

look here for such issues and how to fix : http://support.apple.com/kb/TS2446

HT5581 Somehow my QuickTime player is no longer. I tried to download it again and it keeps telling me that the feature you are trying to install is on a network resourse that is unavailable. What does that mean to a novice like myself?

For some reason my Quick Time player no longer works or even show up in my programs list. I tried downloading it again and the message I get is "The feature you are trying to install is on a network resourse that is unavailable." It somehow is gone and I don't understand why. I am a novice so any help should be simple for me to understand. Thank you.

Try one of the links here:
http://support.apple.com/downloads/#quicktime%20windows

I tried to buy an app and itunes keeps asking for a security code. What is a security code? I do not have one. I have a password.

I tried to buy an app and itunes keeps asking for a security code. What is a security code? I only have a password! And ID

Are you using a credit card?
http://store.apple.com/au/help/payments#creditus
Security codes
The credit card security code is a unique three or four digit number printed on the front (American Express) or back (Visa/MasterCard) of your card.

I am trying to Edit a PDF and it keeps telling me to buy Acrobat Pro but I already have it and am paid up to 15 May 2015

I am trying to Edit a PDF and it keeps telling me to buy Acrobat Pro but I already have it and am paid up to 15 May 2015

Hey christopherc53009480,
Could you please let me know what version of Acrobat you have purchased.
Also, please share the screenshot of the message that pops on your screen as I need to analyze the exact issue.
Hope to hear from you.
Regards,
Anubha

HT5057 I have $25 on iTunes and trying to buy a subscription to popsci and it keeps telling me that it can not go thru I have updated all my info on iTunes . So what do I need to do ?

I have $25 on iTunes and trying to buy a subscription to popsci and it keeps telling me that it can not go thru I have updated all my info on iTunes . So what do I need to do ?

Note:
Some In-App Purchases and Subscriptions require a Credit Card.
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT1918 First time trying to buy from iTunes and I received a message that my payment was declined. I was using the MasterCard method. Help

First time trying to buy from iTunes and I received a message that my payment was declined. I was using the MasterCard method. Help

Is this a debit card you're trying to use? If so, those are apparently no longer accepted by the iTunes Store. You need to use a true credit card. If you are using a credit card, make sure all your billing details match your bank statement exactly. If that doesn't help, call your credit card company and ask if they can see any sort of flag on your account that might cause your card to be declined.
Regards.

I am trying to update my iphone and it keeps telling me i will loose all my purchased items

i am trying to update my iphone and it keeps telling me i will loose all my purchased items

This is true.
All of your content should be on your computer in itunes. If it is not, then transfer it there, so you can sync it back.

HT4528 I am trying to download free apps on my iphone4 and it keeps telling me that username or password is incorrect. I have gone through the process of changing password and I still get the message.

I am trying to download free apps on my iphone4 and it keeps telling me that forgot username or password. I have reset password and I still keep getting that message.

Try to take a look at the top right corner on iTunes. Does it say "Sign In" or "Apple ID" like [email protected]

HT5622 I'm trying to do my updates in the App Store and it keeps telling me that my account is not valid in the us stores and I must switch to the Canadian one. How do I do that?

I'm trying to do updates in the App Store and it keeps telling me that my account is not valid for use in a US store and I must switch t the Canadian one. How do I do that?

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the region where you are located.
9. Tap "Done".

I'm trying to update a Muse site and it keeps telling me that the site was created with a different version of Muse. I have updated Muse and still can't access the site to make changes.

I'm trying to update a Muse site and it keeps telling me that the site was created with a different version of Muse. I have updated Muse and still can't access the site to make changes.

Hi rgarden95,
Can you please confirm the exact version of Muse you are opening the file with?
To check the version of Muse, please click on help->About Adobe Muse CC.
Regards,
Akshay

Im trying to download the latest update for my iphone4 and it keeps coming up with an error telling me that it has timed out.. help

Im trying to download the latest update for my iphone4 and it keeps coming up with an error telling me that it has timed out.. help

Disable ALL security apps - firewall, antivirus/spyware, etc. - running on you computer.

I'm trying to buy a CD and it keeps telling me that my session timed out. What do I do?

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