I'm trying to buy something out of the App Store and I forgot my answers to my security questions so I went to reset the security questions and the email address that's saved as a secondary email I no longer use how would I reset my security questions?

I need help trying to figure out how to reset my email address so that I can reset my security questions.

Mslauderdale wrote:
I need help trying to figure out how to reset my email address so that I can reset my security questions.
1) Apple ID: All about Apple ID security questions
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Email Here > Apple Support iTunes Store Contact

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TS1424 I am trying to buy something from an in game store but it says your purchase cannot be completed and i would like to know whats wrong. Can it be the game it's self or something else?

I am trying to buy something from an in game store but it says your purchase cannot be completed and i would like to know whats wrong. Can it be the game it's self or something else?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I no longer have access to the email address that is stipulated as my rescue email address and I cannot remember the answers to my security questions. Please advise how I go about changing / updating the answers to the security questions.

I no longer have access to the email address that is stipulated as my rescue email address and I cannot remember the answers to my security questions. Please advise how I go about changing / updating the answers to the security questions.

Contact iTunes Support:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB

I kept getting this upgrade prompt from the App Store to upgrade free to OS10 Yosemite. So I finally did on my 4 year old iMac and now it appears to be stuck just spinning on that stupid ball that means trouble and it is not progressing. Anybody got

I kept getting this upgrade prompt from the App Store to upgrade free to OS10 Yosemite. So I finally did on my 4 year old iMac and now it appears to be stuck just spinning on that stupid ball that means trouble and it is not progressing. Anybody got any idea what I do now? Thanks.

I don't think you would get a thing from the App Store running 10.3.x on a PowerBook. It would help if you told us what you really are using and what version of OS X you were running.
It would also help to tell us what the "stupid ball" is. In fact it would be a big help to give us a thorough and intelligible description of your situation so we don't have to guess.

How can I remove email addresses that are saved in itouch automatically

It seems that every time I send or receive an email, the recipient email address is saved. how do I remove these email addresses. I do not want to keep some of these addresses. I have also found that if I had typed in the email address wrong, this is saved as well and I have no way to correct the wrong address. Your help is appreciated.

Unsync and resync all of your movies from your iPod. You can do this by removing the tick mark next to Sync Movies from under the iPod's Movies configuration tab in iTunes assuming you have your iPod set up for automatic syncing.
To access this tab, plug your iPod in and click on it from under Devices in the left hand pane of iTunes. Over to the right locate the Movies tab along the top. Here you will find the options for how and what movies to sync. Hit the Apply button in the lower right hand corner to sync the updated changes to your device when you remove the retick the option to Sync Movies.
B-rock

I am trying to download apps but all that is happening is that I get a waiting under the app. I am downloading from the app store. This has been going on for 3 days now, I can sync it to my PC and it will download the app but that's not what I want. Thank

I am trying to download apps but all that happens is the icon appears with a "waiting" underneath it. Updates do the same and so I am not able to download anything. I have rebooted the iPad this hasn't helped. I am able to sync the iPad with my PC and this updates everything. I would however not have to do this constantly. Any ideas on how to solve this download issue.
Thanks

turn your ipad off by holding the sleep wake button for 5 seconds and slide to turn off then turn it back on and the apps should be finished and if the apps didnt finish just redownload them

How do i remove email addresses that have been imported from my email account?

Im not sure how i did it but somehow i have a ton of email addresses in my contacts and I want to remove them....Is there a way to do this without have to remove them one at a time.....I hardly send anyone emails from my contact list and would love to get my list back to just people with phone numbers....
Any suggestions would be greatly appreciated!!!

Select each photo in the smart collection with the missing question mark icon. Use Cmd+Click or Shift+Click on the first and last if they are all in a consecutive block. Then click top left on the Catalog tab and choose All Photographs. Confirm from the information strip (above the filmstrip) that you are in All Photographs and the number of photos you have selected and then use the menu:
Photo >> Remove Photos From Catalog

I purchased several jigsaw puzzles from the app store, played with them for a few months, did not finish all of them. They have disappeared from the site. I have emailed Dayana networks Ltd. about the Jigsaw Pro Puzzle. No response. Any suggestions

How to contact non responsive Dayana Networks LTD. Purveyors of HD Jigsaw Pro Puzzle by Bej Bej apps?

-> https://itunes.apple.com/us/artist/dayana-networks-ltd./id403434357
-> Jigsaw Pro Puzzle

Anyone else getting a timed out error message when trying to check for updates via the app store software on a desktop?

anyone else getting a timed out error message when trying to check for updates via the app store software on a desktop?

Hi, couple of things to try...
Anonymous
Post subject: NSURLErrorDomain error -1100 in OS X 10.8
If you check for software updates using the App Store in OS X 10.8 and get "NSURLErrorDomain error -1100" the problem may be with your Software Update preferences. This is particularly likely if you were using a custom Apple Software Update server. To solve the problem, quit the App Store, move the following two files (if present) to the trash, restart, and only then rerun App Store updates:
/Library/Preferences/com.apple.SoftwareUpdate.plist
/Library/Preferences/com.apple.SoftwareUpdate.plist.lockfile
http://x704.net/bbs/viewtopic.php?f=12&t=6130
I was recently trying to upgrade to mountain lion through the app store. I have unreliable Internet from a cable company whom I will not name, but we all know who they are. My Internet dropped while downloading the upgrade. Once I went through the notorious unplug the modem/router and plugged it back in to gain Internet connectivity again, I could not resume. No matter what I did, the app store kept displaying "an error occurred." I am hoping that those with the same issue read this first to save them hours of skimming through the Internet to find a solution. Here are the steps to take:
1. Make sure you have reestablished Internet connection
2. Chances are you got frustrated when you tried to resume/unpause the download and clicked the "X" to the left. If so, select the "Store" drop-down menu from the App Store and select "View My Account." There should be an option to unhide your purchase. You know what to do.
3. There is also an option to reset all warnings for buying and downloading under "View My Account." Do this, click "Done," sign out of the App Store and quit the App Store.
4. Open the Preferences in safari and select Privacy. Select "Remove All Website Data." Just do it.
5. Launch the app store and sign in.
6. Now, if you "Check for Unfinished Downloads" everything works peachy.
I hope this helps. Not much I can do for your Internet connection though.
JonEz15...
https://discussions.apple.com/thread/4697970?tstart=120

My email address that was used to set up my ipod was deactivated by yahoo for inactivity...now i cant access my ipod with that email address or password..i also dont have my reciept to show that i purchased the ipod from the apple store either.

I am not able to access my Ipod using the email address because it has been deactivated.

Recovery the password and change the ID email address
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. See Changing your Apple ID password if you'd like more information.
I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
If necessary:
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Using this form
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
3. Contact Apple by:
Apple ID: Contacting Apple for help with Apple ID account security
For general information see:
Apple ID: All about Apple ID security questions

I keep getting banner that there is 8 apps to be updated, when i go to the App Store it says all app are updated, how do i get this to stop?

i keep getting banner that there is 8 apps to be updated, when i go to the App Store it says all app are updated, how do i get this to stop?
It seems that every time I start up the IPad the banner over ITunes shows 8 or more in the banner. I have completly signed off of the ipad and it still comes up. Any suggestions? It seems to have coincided with IOS 7 being released, I have not downloaded IOS 7 to my IPad or my Iphone at this time.

I"m not sure exactly what to do because once I got mine sorted out I can't exactly replicate it to test it, but it's like somehow your ID gets messed up.
I tried to download an app, then Apple thought that I'd never bought anything from my device so went through the whole 'give your secret questions' thing and ended up having to call apple to get them to reset.
Long story short, the inability to update has something to do with the App Store not recognizing your device, even though part of it does recognize your device (which is why you get the little badges)
You could try downloading a free app and see if you can verify your ID. Or you can poke around in here
http://www.apple.com/support/appleid/
and see if you can manage your account and see if that helps.

Apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

It's real easy to create a new one and, in fact, it's too easy. I say that because multiple IDs are a PIA. The problem is that anything obtained from the iTunes Store is PERMANENTLY associated with the ID that was used to obtain the item(s). iTunes items can not be transferred from one ID to another and IDs can not be merged.
The problem arises when you want to update an app. If you're doing it from iTunes on your computer, you must log out and back in to get to the correct ID. Then you update and log out/in again to get back to where you started. It's slightly easier if you update from the iPad/iPod device as there is no need to log out/in BUT you still need the correct password for the appropriate ID. Of course, with a disabled ID, the problem is much worse!
A replacement Apple ID makes sense ONLY if you wish to start out absolutely brand new with zero iTunes Store purchases.
If you're really butting your head aginst a wall and you're reasonably close to an Apple Store, my suggestion is that you make an appointment with the resident "Genius" and get his/her help.
One last thought... If your brother actually got a human on the phone to dispute the charges, go there and explain the problem. Of course, if Apple did not accept his explanation of what occurred, that could be the whole issue. Apple believes that money is owed on the account!

I keep getting the message "An unknown error has occurred" when trying to sign in to the App Store. Why?

I keep getting the message "An unknown error has occurred" when trying to sign in to the App Store. How do I solve this problem?

Make sure you have the correct country selected. Click the round flag icon bottom right side of the App Store window.

I can use my appleID without any problems for using to download new apps in the app-store or Itunes - Problem: I can´t use my ID at facetime and Imessage - I´d like to add an EMail account on top to my mobile number. My password will not be accepted!!!???

I can use my appleID without any problems for using to download new apps in the app-store or Itunes - Problem: I can´t use my ID at facetime and Imessage -
I´d like to add an EMail account on top to my mobile number to use more this services. My password will not be accepted!!!??? I try it and i try it and i try ist, throughout the same problem. Whats on? The user help desk said, i´ve to reset and use the WLAN key new as well as possible - no way!

Contact the App store for Apple ID help. Their support link is on the right of the App store window
LN

I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

I am not sure what you mean by "Flash Player for steam"; the only Flash Player installers I know is the ActiveX (for Internet Explorer) and the plugin (for other browsers); you can find both at http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header
[topic moved to Flash Player forum]

I'm trying to buy something out of the App Store and I forgot my answers to my security questions so I went to reset the security questions and the email address that's saved as a secondary email I no longer use how would I reset my security questions?

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