I'm trying to cancel my membership

Im trying to cancel my membership ASAP help?

Alan,
Here is how:
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Failing that you may try a chat or phone call on Monday,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

Similar Messages

  • Trying to cancel my membership..need a customer service phone number

    trying to cancel my membership..need a customer service phone number

    Hi NortherLights56,
    Please see the link below to cancel membership:
    Cancel your membership or subscription | Creative Cloud
    You may see the below mentioned link to contact Customer/Chat support:
    http://www.adobe.com/support/download-install/supportinfo/
    Let us know if this helps,
    Regards
    Gurleen Kaur

  • I am trying to cancel my membership and I can´t find the cancel botton

    I am trying to cancel my membership and I can´t find the cancel botton. Is any other way to cancel it?

    Mariajose_2387 if you have an annual membership please contact our support team directly at Contact Customer Care to cancel your membership.  You can find additional details on how to cancel a membership at Cancel your membership or subscription | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.

  • Trying to cancel my membership but it won't cancel.

    Trying to cancel my membership but it is saying I need to contact customer support which I have and I am doing everything they say and it still won't cancel. It is very annoying, I have tried all the links from the other responses and it still will not work .

    Adobe contact information - http://helpx.adobe.com/contact.html may help

  • I'm simply trying to cancel a membership (very frustrating).

    I'm simply trying to cancel a membership and getting nothing but a very frustrating process.
    I just want to cancel my month-to-month and have followed all the instructions. It is an endless circle.

    Have you checked this out?
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • Tried to cancel my membership after the second payment, but i cant do it

    I tried to cancel my month-to-month membership, but i cant find the 'cancel my membership' button even after following the steps.
    PS: I already paid the second payment

    Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help
    or
    Adobe contact information - http://helpx.adobe.com/contact.html may help

  • Very frustrated - trying to cancel CC membership

    I have been trying for most of this evening to try and cancel my Creative Cloud membership. The website has led me around in circles and it would appear that it is impossible to do online. I am now extremely frustrated and annoyed so I am posting this message as a last resort as I am unable to find any useful contact info. Can anybody offer any help or advice please?
    Thank you.

    Adobe contact information - http://helpx.adobe.com/contact.html may help
    or
    Adobe Connect Support phone numbers

  • I am trying to cancel my membership for student and teachers and after following steps arrived here. Please advise how to actually cancel

    It should be an easy process to cancel membership but i am not having any success
    Any advise would be greatly appreciated:).

    Hi there,
    I am unable to find any order details with the email address you are signed in forums.
    If you could help with the order number, then I can look into it.
    You can also contact customer support here - Contact Customer Care
    ^Ani

  • Im trying to cancel my membership

    how do i cancel my membership

    The following CC is cancelled & you will not be billed any further.
    Creative Cloud single-app membership for Acrobat Pro (one-year)
    Desktop Subscription
    Mar 31, 2015
    Regards
    Rajshree

  • Trying to cancel my membership.

    Is there a simple to do this?

    Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat
    There is also a phone option.
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

  • Trying to cancel membership

    Hi, I'm trying to cancel my membership, but keep being led in circles and never to an actual way to contact Adobe. Apparently several other people on this forum have the same question, but the question is never answered. Please tell me how to cancel my membership.

    Try calling them.
    Adobe Creative Cloud, desktop, and consumer products:
    800-585-0774
    Monday–Friday
    5am–7pm (Pacific Time)
    Adobe Creative Cloud for Teams (small and medium business):
    800-443-8158
    Monday–Friday
    5am–5pm (Pacific Time)
    Server, enterprise, and developer products:
    Adobe Digital Publishing Suite, Acrobat® volume licensing, Creative Suite® volume licensing, and ColdFusion®
    888-649-2990
    Monday–Friday
    6am–5pm (Pacific Time)
    Adobe Marketing Cloud products:
    877-722-7088
    Monday–Friday
    7am–4pm (Pacific Time)
    Adobe Connect™ and LiveCycle®
    800-685-3644
    Monday–Friday
    8:30am–5pm (Eastern Time)

  • I want to cancel my membership.  I did not order it, did not ask for it and will not pay for it.  It is impossible to reach you and I am done trying.  I have spent over 30 minutes trying.  If you do not cancel IMMEDIATELY.

    I am trying to cancel my membership but find it impossible to do so.  How do you contact them to do this?  I did not order and do not want this service and will not pay for it.  Has anyone else experience this unasked for and illegal billing?  What did you do in order to cancel membership?

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Please cancel my membership

    i need to cancel my creative cloud membership. why is this so hard?

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    I have no experience trying to cancel a membership.  Can you briefly explain what problem you have in trying to do it that makes you say it is hard to do... it might help identify something that can be fixed.

  • Can't cancel my membership

    Hello all.
    I'm trying to cancel my membership, but can't. Judging by the forums this is a commonly experienced problem (Adobe - take the hint - sort it out).
    Here's what I've done.
    I've gone to 'manage account'.
    I've clicked 'cancel plan'.
    It popped up saying I need to contact customer support - this is probably because I have missed a payment, fair enough.
    So, I click the customer support link.
    It takes me through the steps to find out what my issue is, ending with me selecting 'cancel a membership'.
    When I click that, the option provided is to go to the forums.
    So here I am. And my question is; really? No other options? Like email or phone or chat?
    My best guess is that this is because it is a Sunday and your call centre isn't open at the moment. If this is the case then you should have a message there explaining that, instead of only giving me the option to come to the forum!
    What I would of liked and expected to see is a list of the contact options, and the times at which they are available, not just the only thing available at this time.
    I will try again tomorrow, and hopefully will find more contact details!
    Adobe - I am already displeased at the fact I am going to have to stop using your products because I can't afford to keep up the payments (because some idiot thought it was a good idea to ONLY offer monthly subscriptions and not one-off purchases), please please please don't stress me out anymore by making this a painful process!
    Thanks,
    Josh.

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    Also, if you can use 3 year old programs, you may still buy Creative Suite 6 without a subscription

  • Hi! i want to cancel my membership but I can't

    Hi i'm trying to cancel my membership since yesterday, I al ready tried to do what it says on this page: http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    Administration > Service Plan page > Change Service Plan > Cancel Your Plan But it doesn't apper the option. Can you help me plis?

    Try the telephone link I posted in cancel

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