I'm trying to convert a pdf file to word and I continue to get the message "An error occurred while signing in". I believe I'm properly signed in, I can see my account, etc. Any suggestions?

Hi tkam,
It sounds as though you just need to install the latest Reader update. Please choose Help > Check for Updates in Reader and install the latest update. An update to Reader 11.0.07 resolves this sign-in issue.
Let us know how it goes!
Best,
Sara

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I'm trying to convert a pdf file to word and I continue to get the message "An error occured while signing in". I believe I'm properly signed in, I can see my account, etc. Any suggestions?

I'm trying to convert a pdf file to word and I continue to get the message "An error occurred while signing in". I believe I'm properly signed in, I can see my account, etc. Any suggestions?

Hi tkam,
I think I may have just the answer you're looking for. If you're converting from within Adobe Reader, please choose Help > Check for Updates and install any available updates. This error was resolved in the most recent Reader update. (You can also try signing in directly via the ExportPDF website at https://cloud.acrobat.com/exportpdf.)
Please let us know how it goes.
Best,
Sara

I tried to convert a PDF file into Word and it gave me computer language

I tried to convert a PDF file into word and it gave me computer language. Help!

HI Aijan,
I am trying to convert a pedigree chart so I can put it in my family's genealogy book. I need to make some corrections on it. It was created on a MAC and I am on a PC. This may be part of the problem. I am on Windows 8 on a 1-year old Samsung computer laptop. I have Adobe Reader XI on it. It says that I can convert a PDF to an Excel or Word file for editing.
It looks like computer code to me.
Here is the first page of what I am copying:
Thanks for your help.
Susan Cole
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!," LAA,A3 CM     6" (> N8/ ()((
6," -./&01.2&3 45
2" ++ 5=: ()IH
2," -./&01.2&3 45
2 -./% ,0/123140 )*+,
!" < 5=: ()(+
!," -./&01.2&3 45
6" +> %&' ()?<
6," -./&01.2&3 45
2" (+ @A9 ()>$
2," %&1&0B C8B D,0.9:13 45
5 <2.41%=1 ,>1 ',89?,
!" (+ O'B (>>$
!," -./&01.2&3 45
2" (? KAE ()II
2," -./&01.2&3 45
1 !"#$% '$( )*+,
!" $ %&' ()*+
!,"-./&01.2&3 45
6" ) %&' ()*
6," 781 59:&;&13 45
2"
2,"
6 -./% @1#21( 78',9
!" +) @=; (>$I
!," P&QA1           6" ++ %&' ()H)
6," PA'86A3 R5
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!" +> @=9 ()(*
!," 7E99 FA;;&E3 G43 4A9A2A 2" ?H 5=: ())I
2," 4ABJ&20A; 4.BE3 45
7 6$44510 A!$B$;1C !DEF6
!," S9:;A92 2"
2,"
8 :1.4;1 6$0/$G$( )*+,                                                           !
!" $ @=9 (>*+
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2," -./&01.2&3 45
9 H2$4$ D$451 9*@,++                                                              "
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!," RA.6&A3 CM 2" (? T&! ()($
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10 @5225$I !0"$40 ',89?,                                                             #
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!," 52&;A.2&3 5=1B0A;.A
--Original Message

I keep getting the message"an error occurred while trying to access the service". does anyone know what i need to do to resolve this problem. I am trying to convert apdf file for msword?

I keep getting the message"an error occurred while trying to access the service". does anyone know what i need to do to resolve this problem. I am trying to convert a PDF file for ms word?

Adobe Reader is free; but you may have paid for the ExportPDF service.
Contact Adobe Customer Care and click on the Still need help? button to chat with an agent.
[topic moved to ExportPDF forum]

Can't delete certain emails from Mail. Instead, I get the message "An error occurred while moving messages to the mailbox, etc."

Can't delete certain emails from Mail. Instead, I get the message "An error occurred while moving messages to the mailbox, etc." The problem appears randomly.

I had the same problem, and it was solved by going to the Mailbox menu and selecting "rebuild."

I am using Adobe Reader with paid up service through May 2015. When I attempt to convert a file from PDF or to PDF, I get the message "An error occured while trying to access the service. What do I need to do to access the service paid for?

I am using Adobe Reader with paid up service through May 2015. When I attempt to convert a file either to PDF or from PDF, I get the error message, "An error occurred while trying to access the service". What do I need to do to get access to the service I have paid for?

Hi DeaconTomColorado,
Please see "Error occurred when trying to access this service" when logging on to Acrobat.com.
Adobe has just released an update to Adobe Reader, so if you're accessing the service via Reader, please let us know whether the update helps resolve the issue.
Best,
Sara

I am trying to convert a PDF file to Word, and the microsoft explorer window keeps shutting down?

Microsoft Explorer keeps shutting down during the conversion of a PDF file to Word and gives me an error message regarding the Adobe web page. It keeps circling back to the PDF conversion window and will not allow the process to continue. What can I do to continue the PDF conversion process?

Please try the solution presented in this document: http://forums.adobe.com/docs/DOC-1831
We're sorry to hear you're having trouble!
-David

I keep getting the message, an error occured while trying to access the service. I need urgent help!

Please can someone let me know how long ExportPDF will be down for. I keep getting this message and i have an urgent work task

Alice, you are very kind. I am in the Pacific NW - so PST is my time zone. It's past midnight here.
There are a few ways to contact them:
https://www.acrobat.com/misc/en/contact-support.html
or:
http://forums.adobe.com/docs/DOC-1515 if you scroll down it gives you the option...
or:
Our phone number is 800-833-6687
I apologize, I just really wanted to get this solved for you.
Please let me know the outcome.
Sincerely, Stacy

I have subscribed to this and i am trying to convert a PDF file to word yet the system tells me to subscribe

i have subscribed to this and i am trying to convert a PDF file to word yet the system tells me to subscribe

In Adobe Acrobat use the menu File > Save As > MS Word > ...

HT1414 When trying to update my apps I get the message, "unknown error occurred" any ideas?

When trying to update my apps I get the message, "unknown error occurred", any ideas how to fix this?

I really thought signing out would do because that works frequently for the unknown error message. Try these two things.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Or this ... The old stand by....
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

HT4623 I am trying to update to ios6, on my iPad 2 . I get a message saying "error occurred while downloading ios6" can anyone help.?

I am trying to update to ios6, on my iPad 2 . I get a message saying "error occurred while downloading ios6" can anyone help.?

Sorry to hear your Adobe experience has been less than stellar. I'll try to help...
1. Photoshop 14.2.1 is now two releases out of date. You might want to go to your Creative Cloud application and ask it to install Photoshop CC (2014). Earlier this year Adobe released 2014.0 as a separate install that can live side by side with 14.2.1. Then just a few days ago they released 2014.1 as an in-place upgrade to 2014.0.
2. You may be able to update Camera Raw directly to version 8.6 by a link from this page:
Keeping Photoshop Up-To-Date
Best of luck to you. Please let us know here if these things help.
-Noel

Installed latest version of iTunes, now I cannot play music through my Airport express. I'm seeing the message "An error occurred while connecting to the AirPlay device "living room". The network connection failed.

Installed latest version of iTunes, now I cannot play music through my Airport Express. I'm seeing the message "An error occurred while connecting to the AirPlay device "living room". The network connection failed..."Living room" is what I named the is what I named The AirPlay function of the Aport Express. Thanks!

I have the same problem - did you solve it?

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Firstly, I should have typed speedtest.net previously.
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I am getting this message: An error occurred while sending mail. The mail server responded: 5.3.4 Requested action not taken; To send your message, please sign into your account online first and solve a puzzle. (Sorry for the inconvenience--these puzzles

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== Today

Me too (with Thunderbird). EXCEPT it reads
Requested action not taken; This account is currently blocked from sending messages. If you don't think you've violated the Windows Live Terms of Use, please contact customer support...
Occasionally the mail "sends", but it is unpredictable. Tech Support at Qwest (for q.com under Windows Live) does not find a problem at their end.
More suspiciously, the same account accessed from my Mac does not seem to exhibit this problem. Have reloaded T'bird. Recurred again.

I'm trying to convert a pdf file to word and I continue to get the message "An error occurred while signing in". I believe I'm properly signed in, I can see my account, etc. Any suggestions?

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