I'm trying to delete and add music but when I try to update it keeps saying its being used in another application

I'm trying to ad and delete music but when I try to update it keeps saying its being used in another application

If you are on a Windows computer and using antivirus/antispyware software you need to turn off scanning of iPods.

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  • When I purchased my Mac I bought it with "pages" and "iPhoto" and "iMovie" installed, but when i try to update it says that I need to update from another account, but I have only had one Apple account, what can I do?

    When I purchased my Mac I bought it with Apps installed, when I go to update them, it says I need to update on a different Apple account. I have only ever had one Apple account, what can I do? The Apps are iPhoto, iMovie, Pages, and Keynote. Thanks for your help. Looking forward to suggestions.

    Please take each of the following steps until the problem is resolved.
    Step 1
    Follow the directions in this support article.
    Step 2
    Associate your Apple ID with your user account. Then sign in to the App Store with the same ID.
    Step 3
    Triple-click anywhere in the line below on this page to select it:
    /Library/Caches/com.apple.appstore/adoption.plist
    Right-click or control-click the line and select 
    Services ▹ Reveal
    from the contextual menu.* A folder may open with a file named "adoption.plist" selected. If it does, move the file to the Trash. You may be prompted for your administrator password. Log out, log back in, and test.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
    Step 4
    Contact Mac App Store Customer Service.

  • HT4910 iCloud won't let me erase my previous backups because it says its being used by another iPhone? the apple store recently replaced my old iPhone with a new one, and I want to delete the old backup, how will i do this if its still syncing to my old i

    this is the error it gives me :/ how will i go about deleting my old iphone if i dont have it??

    This should clear up on its own and allow you to delete the account, however it can take 3-5 days before this happens.

  • I am trying to burn a music cd on iTunes, but I am getting an error that reads that the cd burner is being used by another application.  I know that I am not using the cd burner for anything else.  I have restarted the Mac and nothing.  Any ideas?

    I am trying to burn a music cd on iTunes, but I am getting an error that reads that the cd burner is being used by another application.  I know that I am not using the cd burner for anything else.  I have restarted the Mac and nothing.  Any ideas?

    One other thread said it was fixed by waiting till prompted by iTunes to insert the blank disk, instead of putting it in first. Does that work? Found a number of hits on this Googling.

  • ITunes Match info says"With iTunes Match, you can download some or all of your music directly from iCloud on a total of up to 10 devices and computers." but when I try to add a computer it tells me i have reached my maximum of 5 computers.

    iTunes Match info says"With iTunes Match, you can download some or all of your music directly from iCloud on a total of up to 10 devices and computers." but when I try to add a computer it tells me i have reached my maximum of 5 computers.

    You have old computers authorized that you are no longer using more than likely.
    From http://www.apple.com/itunes/features/
    Authorize and Deauthorize
    Purchases you make from the iTunes Store can be played on up to five computers that you authorize using your iTunes Store account name and password. To authorize or deauthorize a single computer, choose Authorize This Computer or Deauthorize This Computer from the Store menu. If all five authorizations are being used, you can deauthorize all your computers at one time by choosing View My Account from the Store menu and selecting Deauthorize All.
    You can then restart the authorization process with each current device.

  • I uninstalled itunes for windows 7 and tried to install itunes 10.5 and it won't work.  I deleted all existing apple programs from my computer but when I try to install again it says so long error involved with microsoft?I uninstalled itunes for windows 7

    help ,me

    Did you try anything suggested in the last thread you posted?
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    I uninstalled itunes for windows 7 and tried to install itunes 10.5 and it won't work.  I deleted all existing apple programs from my computer but when I try to install again it says so long error involved with microsoft?I uninstalled itunes for windows 7

  • FaceTime not working on my Macbook Pro. I am able to sign in successfully and add contacts.  When I try to call a contact with an iPhone, its connecting then fails.  When someone try to FaceTime me,I try to access but it says connecting then fail

    FaceTime not working on my Macbook Pro. I am able to sign in successfully and add contacts.  When I try to call a contact with an iPhone, it says connecting then fails by ending automatically.   When someone try to FaceTime me,I accept but it says connecting then fail.  I only have a MacBook Pro to FaceTime and not an iPhone.  I was informed that I should be able to FaceTime from my laptop via video call without an iPhone.
    Please advise.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    1. The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    2. Connect to a different network, such as a public Wi-Fi hotspot, and try again.

  • I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing the program but when I try to do that it says that I need to close firefox - but of course it is not open

    I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing Firefox but when I try to do that it says that I need to close firefox - but of course it is not open. I have waited a long time but nothing has happened so I am getting desperate Thanks -- Jerry

    Do a clean (re)install:
    * Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Don't remove personal data when uninstalling.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    You can initially skip the step to create a new profile, that may not necessary for this issue.
    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • I used to share one apple ID/account with my ex but made a new one for myself recently and logged out of the old one but when I try to update my iBooks it asks for the old account's password(which my ex changed by now)

    I used to share one apple ID/account with my ex but made a new one for myself recently and logged out of the old one but when I try to update my iBooks (only happens with this app)it asks for the other account's password(which my ex changed by now). I don't understand why this happens when I'm logged into my account and it only happens with that app. Please help, I need to update. :/

    Content (apps, music, ibooks, films etc) is tied to the account that originally downloaded it, so if the iBooks app was downloaded using the account that you used to share with your ex then only that account can download updates to it. As it's a free app you could delete it and re-download it under your own account - and then re-download your ibooks into it (or copy the books to your computer's iTunes first via File > Transfer Purchases and then sync them back to the app).

  • I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that

    I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?

    Dear Katty,
    Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
    https://discussions.apple.com/thread/3374419?start=0&tstart=0
    https://discussions.apple.com/message/16628399#16628399
    Do you have an idea of how can I solve this problem?
    Thank you very much again.
    Best regards,
    Alfonso

  • HT1849 I have already bought two tracks off of Kanye West new album Good Music, but when I try to complete album it is not available for me to purchase. Can anyone help?

    I have already bought two tracks off of Kanye West new album Good Music, but when I try to complete album it is not available for me to purchase. Can anyone help?

    I have tried many things and none of them work i have purchased over 340 songs itunes and id really noy like to lose them all.

  • HT201210 my iphone says it needs to be restored but when i try to restore it it says it cant be restored and theres an unkown error

    My iphone says it needs to be restored but when i try to restor it it says it cant be restored and it has an unknown error

    Hi folks, just yesterday i can restore my iphone 4 that have a problem when i restore from itunes, when i do the restore from itnes, always showed me the following error:
    01:41:37.0017] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: -1
    [01:41:37.0017]    Depth:1 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - Failed to handle message type StatusMsg)
    [01:41:37.0017]       Depth:2 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - failed to update device firmware)
    [01:41:37.0017]          Depth:3 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - ramrod firmware update failed)
    [01:41:37.0017]             Depth:4 Error:The operation couldn\U2019t be completed. (RamrodErrorDomain error 1004 - update_baseband: failed to perform next stage)
    [01:41:37.0017]                Depth:5 Error:Exception at :0:
    [01:41:37.0017]           - kBBUReturnTimedOut(8)/16: Pinging timed out
    what I did was this: just when I will finish the process, when the status bar is at the end in the firmware, only put the sim card and go back to take out, I do this like 4 or 5 times and the process restoration ends so well. This method I tried it 2 times and 2 times worked. I spent like 10 hours trying to restore iphone without results, until I started watching the logs and the key is when you are upgrading the firmware sends a command to answer yes. And I hope this helps.
    This is the line of the log that appears and when the restoration is correct:
    amai: AMAuthInstallBasebandHandleUpdaterStatus: commandAccepted: YES
    Regards.

  • HT1351 Whether or not I sync items on iTunes to my ipod, I cannot eject the ipod because a message keeps coming up and saying that my ipod cannot be ejected because it contains files that are being used by another application. How do I fix this?

    I just got an ipod classic 7th generation a couple days ago and I'm having a heck of a time with it. My latest problem is that with media on iTunes, I cannot eject the ipod because it says that it cannot be ejected because it contains files that are being used by another application. What application is this, and what do I do about it?

    Hi newipoduser,
    Here are some possible solutions:
    Do you use musicmatch jukebox on your computer? If you do, you have to go into task manager on windows and end process mim.exe. It interferes with disconnecting ext devices
    Empty your "trash/recycle bin."
    If that doesn't work, try quitting all your programs, especially music-type programs, basically things that look for mp3's etc.
    if that doesn't work, "log off" then "log on" and that should refresh/purge your OS system.
    Finally, you can restart your computer.
    Hope one of these helps!
    Cheers,
    GB

  • Help - "Acrobat is being used by another application and cannot open PDF files until the other application is closed."

    Hello,
    I searched this site and google for this error terminology and come up dry.  I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC.  In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
    It is my understanding that they cannot upgrade to a newer version of Acrobat because of limitations of their client software, but had not previously had any issues viewing PDF notes from the DB, and PDF attachments in their email.
    I have tried uninstalling and re-installing, as well as tried using Adobe Reader 7 & 9 in conjunction with Acrobat to try to get around this issue, but have not been successful.
    Any ideas?
    Thanks,
    Jesse

    I don't have an answer to your technical problem. The product I assume is Acrobat that you are talking about (based on the post title), Adobe is the company name. This is a good place to ask questions on Acrobat if folks can figure out what you are talking about. They will ask for the product version number (like AA9.3.3), operating system, and other applications if appropriate. Also, just what you are doing that generates the message.
    As for Adobe, you are not likely to get an answer from them here in the user forum. You will be lucky if you can get an answer if you can contact them and not be on hold for more than an hour (sorry, this is why a lot of folks end up in the forum).
    So, to help others try to answer your question, what are the products and versions involved? What OS? What are you doing when the message comes up.

  • I have updates for iMovie and iPhoto but when i try to update them i'm told To update this application, sign in to the account you used to purchase it." even though i bought it and it is on my iMac!

    I have updates for iMovie and iPhoto but when I try to update them through App Store I'm told that "To update this application, sign in to the account you used to purchase it." even though I bought it and it is on my iMac! Any suggestions on what I need to do?

    Hi...
    Delete both apps using this utility >  Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
    That will delete the apps and all associated files.
    Then re download the apps. That will download the most recent version updates included.
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select which apps you want to re download. Then right or control click where you see Installed  then click Install.
    Make sure and use the same Apple ID used for the original purchase.

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