I'm trying to do a system recovery but I'm getting an error: 0x4001001200001002.

Haven't done any installing, but my nephews were it on that day. I got home, and the screen was black but everthing was on. Had to unplug it.  When I turned it on got error message: windows can't start up could be from a recently installed device or software.
Now I can't do a system recover.
I have a HP Paavilion: a6528p, Windows Vista 32 bit
on the system recovery I'm getting the error mesage 0x4001001300001002.

Larosa wrote:
Haven't done any installing, but my nephews were it on that day. I got home, and the screen was black but everthing was on. Had to unplug it.  When I turned it on got error message: windows can't start up could be from a recently installed device or software.
Now I can't do a system recover.
I have a HP Paavilion: a6528p, Windows Vista 32 bit
on the system recovery I'm getting the error mesage 0x4001001300001002.
Is the recovery you are trying to do based on a recovery disk set or from F11?
Are you able to access the BIOS?
regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. That will help another person facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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