I'm trying to download a app but when I start the download it says that it needs verification required so i click continue so i click on it but it asked me to type in the password so i do it but it does not load the it asked me to sgin in again

i need help

Reset your Apple ID password, instructions here >  Apple - My Apple ID
Then launch iTunes on your computer. Then from the menu bar click Store / View My Account / Edit Payment Information.
Make sure your billing information is correct including the expiration date for your credit or debit card and the security code then click Done.
Restart your iPod. Try downloading an app.
If you are using a credit balance from an iTunes gift card make sure there are sufficient funds to cover any purchases from the account area in the iTunes store.

Similar Messages

  • When I purchased my Mac I bought it with "pages" and "iPhoto" and "iMovie" installed, but when i try to update it says that I need to update from another account, but I have only had one Apple account, what can I do?

    When I purchased my Mac I bought it with Apps installed, when I go to update them, it says I need to update on a different Apple account. I have only ever had one Apple account, what can I do? The Apps are iPhoto, iMovie, Pages, and Keynote. Thanks for your help. Looking forward to suggestions.

    Please take each of the following steps until the problem is resolved.
    Step 1
    Follow the directions in this support article.
    Step 2
    Associate your Apple ID with your user account. Then sign in to the App Store with the same ID.
    Step 3
    Triple-click anywhere in the line below on this page to select it:
    /Library/Caches/com.apple.appstore/adoption.plist
    Right-click or control-click the line and select 
    Services ▹ Reveal
    from the contextual menu.* A folder may open with a file named "adoption.plist" selected. If it does, move the file to the Trash. You may be prompted for your administrator password. Log out, log back in, and test.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
    Step 4
    Contact Mac App Store Customer Service.

  • I have a ipod touc 3G. My iPod Is Stuck On The iTunes Connection Page. I Tried To Restore It But, Everytime I Even Connect It, It Says That I Need To Put My Password In

    I have a ipod touch 3G. My iPod Is Stuck On The iTunes Connection Page. I Tried To Restore It But, Everytime I Even Connect It, It Says That I Need To Put My Password In & I'm Not Able To Even Get To The Password Page. Someone HELP Me PLEASE

    Back it up and restore it using iTunes on the last computer it was synced with, as explained at the bottom of this article: http://support.apple.com/kb/HT1212.  This will remove the passcode; at the end of the restore process you will be given the option to restore to the backup you made at the beginning.

  • Ok i recently tried to restore my ipod touch but when i plug it in it says your ipod needs to be restored. but when i try to restore it downloads the software and while its downloading it pops up a message saying your ipod needs to be restored. when the d

    Ok i recently tried to restore my ipod touch but when i plug it in it says your ipod needs to be restored. but when i try to restore it downloads the software and while its downloading it pops up a message saying your ipod needs to be restored. when the download is finished it doesnt restore or do anything and it stays stuck on the plug your ipod into itunes screen somebody please help me.

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • TS3694 I keep getting the error message "-42408" and all of my apps got deleted on my iPhone. It says that I need to authorize my computer, so I tried than and that's when the error message showed up. I'm pretty ****** and want my apps to be back on my iP

    I keep getting the error message "-42408" and all of my apps got deleted on my iPhone. It says that I need to authorize my computer, so I tried than and that's when the error message showed up. I'm pretty ****** and want my apps to be back on my iPhone. Please help.

    What version of iTunes are you using?  The error you references seems to be connected with iTunes 9.0.4.  That version of iTunes is not compatible with iOS 6. You need to update to the current version of iTunes.

  • I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that

    I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?

    Dear Katty,
    Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
    https://discussions.apple.com/thread/3374419?start=0&tstart=0
    https://discussions.apple.com/message/16628399#16628399
    Do you have an idea of how can I solve this problem?
    Thank you very much again.
    Best regards,
    Alfonso

  • Firefox does not fully load Barclaycard Authentication site. It loads as far as asking for certain letters in my pasword but does not load the "Submit" button so I cannot continue with my purchase and have to switch to IE8 browser to purchase anything ov

    Firefox does not fully load Barclaycard Authentication site. It loads as far as asking for certain letters in my pasword but does not load the "Submit" button so I cannot continue with my purchase and have to switch to IE8 browser to purchase anything over the internet. Any clues?
    == This happened ==
    A few times a week
    == Couple of weeks ago

    Your UserAgent string in Firefox is totally messed up by another program that you installed, and Barclays doesn't know you are using Firefox 3.6.6 - it probably looks like IE 6.0 to that website.
    [http://en.wikipedia.org/wiki/User_Agent]
    type '''about:config''' in the URL bar and hit Enter
    ''If you see the warning, you can confirm that you want to access that page.''
    Filter = '''general.useragent.'''
    Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset''''',
    Then restart Firefox

  • TS1702 My app store does not load the featured apps, also in charts. Everytime i open the app store, the screen remains blank. Im using ipad3, ios6.

    My app store does not load the featured apps. The screen remains empty everytime I open it.

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Trying to activate my iphone 5. when connected to itunes its says i need version 10.7. but when i try to update, it says that im current at 10.6.3.

    trying to activate my iphone 5. when connected to itunes its says i need version 10.7. but when i try to update, it says that im current at 10.6.3.

    iTunes version 10.7 requires at least Mac OS X version 10.6.8 if you're running a Mac, or Windows XP Service Pack 2 or later if you're running Windows.
    Is your computer up-to-date enough for iTunes 10.7?

  • Hi help unlock the phone happened after we installed a new programa we can not get the activation password and ID, I know and still does not stop the phone bought in Israel and what documents should be sent to confirm that my phone Please read through the

    hi help unlock the phone happened after we installed a new programa we can not get the activation password and ID, I know and still does not stop the phone bought in Israel and what documents should be sent to confirm that my phone Please read through the help

    What I am saying is ..........
    The iPhone HAS to be active making calls on the UK carrier network for the carrier to identify as "theirs" and therefore eligible for the Carrier to unlock
    The way to achieve this is to use a PAYG sim making and receiving calls to establish a customer relationship  with the Carrier and then follow the Carrier's process to unlock
    With a PAYG it usually means adding a specified (by the carrier ) amount  usually £15 /£20 depending on the carrier
    This is how O2 function and according to Gemma  this is how Vodafone work

  • I have downloaded Photoshop Elements 12.  When I doubleclick on icon, it says that sign in is required.  I click sign in and it says I am not connected to the internet. Please help!  I've been trying for 3 days.

    I have downloaded Photoshop Elements 12.  When I doubleclick on icon, it says that sign in is required.  I click sign in and it says I am not connected to the internet. Please help!  I've been trying for 3 days.

    Sign in, activation, or connection errors | CS5.5 and later

  • Hi, I have an ipod touch, i had it since christmas of 2010, My wifi has been PERFECT until a few days ago and then now, the blue wifi thing says i am connected, but when i go to safari it says that it's not. help? : )

    I have an ipod touch, i had it since christmas of 2010, My wifi has been PERFECT until a few days ago and then now, the blue wifi thing says i am connected, but when i go to safari it says that it's not. help? : )

    - Reset the iPod. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections

  • My computer says it is connected to internet but it does not load the webpage

    my computer says it is connected to the internet, full bars but it does not load the webpage when i click on safari

    If you are connected wirelessly it is possible to have full bars, but your wireless router connection to the Internet could be the problem.  Try restart your router. 

  • Mail does not load the mail after opening with 10.10.3 on macbook air

    Mail does not load the mail after opening with 10.10.3 on macbook air

    Under Window in the Menu bar select Connection doctor. You will see green to indicate a connection and red to show there is a problem. Except for iCloud account you'll see two entries for each account 1) receiving and 2 SMTP for sending.
    If it's red, this usually means it's missing the password.
    For Incoming messages, set in the account window, under Account Information tab.
    For Outgoing (SMTP) messages, follow these steps:
    EDIT SMTP SETTINGS
    In Accounts window > Outgoing Mail Server SMTP:  select to Edit SMTP Server list... from popup.
    Select account in the list.(It's not uncommon to find extra SMTP servers listed. When you remove account, Mail does not delete the smtp info. You might need to do some clean up in the list to remove the extras.)
    Under Advanced Tab:
    Apple defaults to the default ports (25,465, 587) but some servers prefer a custom port. Check to see what port they recommend. Gmail for example likes 465, Outlook.com 587.
    Verify if your server require SSL.
    User Name. Enter full email address  eg.  [email protected]
    Add password if it is blank.(If you have two step authentication setup, you'll need to get an app specific password  more info)
    Open Connection Doctor under Window in the Menu bar.
    Do you see green light now for your account SMTP?

  • I have OS 10.6.8 and I've recently downloaded Mountain Lion (10.8.3)... when I try to install, it says that I need version 10.8 to continue... What do I do?

    I have OS 10.6.8 and I've recently downloaded Mountain Lion (10.8.3)... when I try to install, it says that I need version 10.8 to continue... What do I do?

    Open App Store and sign in with your Apple ID. Locate the Mountain Lion installer, purchase Mountain Lion, then download it. It's a 4 GB file. You have downloaded an updater.
    Make Your Own Mountain/Lion Installer
    1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/
        Lion application. After Mountain/Lion downloads DO NOT click on the Install button.
        Go to your Applications folder and make a copy of the Mountain/Lion installer. Move
        the copy into your Downloads folder. Now you can click on the Install button. You
        must do this because the installer deletes itself automatically when it finishes
        installing.
    2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
      a. Open Disk Utility in your Utilities folder.
      b. After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left
          side list. Click on the Partition tab in the DU main window.
      c. Under the Volume Scheme heading set the number of partitions from the drop down menu to one.     
          Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the
          partition scheme to GUID then click on the OK button. Click on the Partition button and wait until
          the process has completed.
      d. Select the volume you just created (this is the sub-entry under the drive entry) from the left side
          list. Click on the Erase tab in the DU main window.
      e. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the
          button for Zero Data and click on OK to return to the Erase window.
      f. Click on the Erase button. The format process can take up to an hour depending upon the flash
         drive size.
    3. Locate the saved Mountain/Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
    4. Plug in your freshly prepared USB flash drive. You are going to clone the content of the InstallESD.dmg disc image to the flash drive as follows:
      a. Double-click on the InstallESD.dmg file to mount it on your Desktop.
      b. Open Disk Utility.
      c. Select the USB flash drive from the left side list.
      d. Click on the Restore tab in the DU main window.
      e. Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
      f. Drag the mounted disc icon from the Desktop into the Source entry field.
      g. Double-check you got it right, then click on the Restore button.
    When the clone is completed you have a fully bootable installer that you can use without having to re-download Mountain/Lion.
    Note: The term Mountain/Lion used above means Lion or Mountain Lion.
    As an alternative to the above (you still have to do your own download of Lion/Mountain Lion) you can try using Lion DiskMaker 2.0 that automates the process of Steps 2 through 4.

Maybe you are looking for

  • ALV Grid to display in Excel Format

    Hi All, When I am executing the report RFBILA00 in ALV grid and I want to display it in EXCEL. I could not able to do. I have selected various options like selecting Views---Excel, but the excel sheet is opened but the values are not been displayed.

  • Best Practice for CTS_Project use in a Non-ChARM ECC6.0 System

    We are on ECC6.0 and do not leverage Solution Manager to any extent.  Over the years we have performed multiple technical upgrades but in many ways we are running our ECC6.0 solution using the same tools and approaches as we did back in R/3 3.1.  The

  • Skype for business in Office365 cloud

    can you install Skype for business in Office365 cloud ? without server Lync 2015 ?

  • Does time machine work with iphoto 6

    Just connected an external drive and turned on time machine in Leopard. Doesn't seem to work with iphoto. Do I need to upgrade to 8?

  • Calling a Web Services

    <BR>We bought Hyperion Performnce Suite (for Web) and Hyperion Intelligence (for C/S) and now we want to know if we can solve a very complex problem.<BR><BR>We want to add some new fuction to both App (HPS and HI) this function have to call a webserv