I'm trying to download a movie and iTunes says the file is corrupted?
I'm trying to download a movie and a message comes up saying that the file is corrunpted. This has happened for 2 movies.
Welcome to the Apple Community.
Credit card security code or postcode issues.
Similar Messages
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I am trying to download a movie and it says security code is wrong, when I know for sure it is right.
Welcome to the Apple Community.
Credit card security code or postcode issues. -
I bought a song, and it says the file is corrupted and will not download what should i do?
If you see the "Purchased" option on the main screen of the iTunes Store, here's what I'd do:
1) Go into your library and delete the file if it downloaded. If not, go to your downloads and delete it from there to stop it from download.
2) Go to the Purchased pane in the main iTunes Store section, locate the item, and try the download again.
Also, you may wish to turn off any anti-virus or anti-malware programs before you try this again, as that sometimes is what can be blocking the download. Otherwise, contact iTunes Store Support:
http://www.apple.com/emea/support/itunes/contact.html -
I am trying to down load FOXFIRE but it says the file is corrupte.
I had to get a new hard drive. I had FIREFOX before but when I got my computer back they had put me on Internet Explorer. I really like FIREFOX but when I try to download it says the file is corrupt. What should I do?
It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See "Disable virus scanning in Firefox preferences - Windows"
*http://kb.mozillazine.org/Unable_to_save_or_download_files -
Trying to download song from iTunes, says the file is corrupted
I am trying to download a song from iTunes. I have no problem with beginning download process, but it gets close to finishing and then aborts. A message pops up saying file is corrputed. How is this happening if I am downloading directly from iTunes? Considering I have already been charged, is there any way to fix thi or get refunded?
I'd try a couple of times over a few hours at least just to make sure it isn't a bad netork connection, then report the issue.
How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
Everytime I am trying to download a couple movies I purchased it is telling me the disc is full or I may have to empty my recycle bin
OK, and how much space do you have available on your computer's hard drive? You'll need several gigabytes or more available to download two movies.
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I have tried to download a movie via iTunes. Every time the download nears the end, it stops and restarts from the beginning. This has happened 5 times. How can I clear the download or solve this?
If it is a HD movie, it may not be enough. The iPad also need working space.
Try download to iTune (computer) and "Move" to iPad. -
I am trying to download a movie and get the message: "An unknown error occured (5002). There was an error in the iTunes Store. Please try again later." Waited a day and still get the message. Have downloaded movies before.
Did you ever get an answer?
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I tryed to download a movie and it keeps saying -50 error
i tryed to download a movie and it keeps saying -50 error
Might be security software, firewall or other software causing a time out resulting in Error (-50) > iTunes Store: "Error (-50)" when downloading purchased content
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I am trying to download a movie and I keep getting an error message that says download failed, retry. What am I doing wrong?
I am trying to download a movie and I keep getting an error message that says download failed, retry. What am I doing wrong?
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I am trying to download a movie from iTunes and it gives me an error message "download error - retry" what am I doing wrong??
I must found this tip when I did a Google search. The text inside of the quotation marks is from this site.
http://www.eddieoneverything.com/articles/how-to-fix-the-ipodiphone-download-err or-tap-to-retry-error-without-using-your-pc.php
"I had this problem as well, however I did find one way to get this to download on my iPhone. What I found that worked was to tap to retry the download and as it’s attempting to download it again I hit the pause button (I had to be quick). Once it was paused I hit the button again to resume the download and it successfully completed. I hope this helps some of you out until Apple fix this bug."
This was posted in an iPhone forum, but it applies to the iPad as well. Maybe this will work for you. -
I am trying to download a movie in iTunes and I was asked two security questions. They are different form the questions I chose and whenever I exit and try again, I see that the questions change every time. How can I reset the questions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Hi,
Im trying to download a movie from itunes to my ipad 2 but it says i dont have enough memory. I have 13G of space on icloud but cant figure out how to down load it to icloud. Can anyone advise please.Hi back,
Icloud cannot be used to increase internal memory of ipads, otherwise nobody would buy more expensive 32, 64, 128 gigabyte versions. Hype with "movies in the cloud" is more of itunes store, keeping movies available for you in order to download on any device. That does not go against your storage in the cloud, though.
So if you go to your computer and you purchased movie ( not rented ) you can download and watch.
There is something else to pay attention to, your ipad (if I am not mistaken) is not capable to run HD movies, make sure you do buy Standard Definition, and they will take less space on ipad. -
I am trying to download a movie from itunes, but ithere's isn't enough room to download. I have a iphone4, have deleted every app possible. Slimmed down photos to hardly anything. I could never update to ios7 because of storage problems. Only 2.5 GB available out of 5GB after deleting everything. I'm also out of town and cannot connect to a computer. I have wifi access though. Help?
Update
OK, Today I went ahead & booted & tried again & it worked this time.
Not sure why it didn't yesterday. Maybe the servers were just overloaded? Several others reported similar.
Also yesterday when I ran Speedtest it showd download at about 25 mbps, This morning just before I re-started the download it was showing just above 30 mbps. So maybe the internet was less busy? Or at least the parts between me & the test server.
& so far it is working ok. -
Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.
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