I'm trying to download a movie I've previously purchased but it keeps saying I have a network connection error when I don't. What do I do?

I have no idea what to do and I keep trying it but it won't let me download it.

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Similar Messages

I am trying to download an app from the App Store but it keeps saying my credit card information is incorrect when it isn't. Can you remove a credit card you have already entered?

I can't even download an app that I have already purchased without it showing me that I need to log into my account and them showing me where I need to reneged my credit card information.

Hi shelleymb,
If you are having issues downloading a song in iTunes such as you describe I would suggest using the steps in this article to troubleshoot -
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks for using Apple Support Communities.
Best,
Brett L

I have the iphone 4 and i'm trying to update it but it keeps saying that there is a connection error.

I have the iphone 4 and i'm trying to update it but it keeps saying that there is a connection error. I have Windows and Itunes version 10.5.1. Please Help

If you're getting a network connection timeout error when downloading the iPhone's iOS update, then try temporarily turning off your firewall and antivirus software until the download has completed.

I am trying to download windows 7 on my macbook pro but it keeps saying the disk cannot be partitioned because some files cannot be moved.

Its all in the title. I am trying to use bootcamp to download windows 7 on my macbook pro mountain lion, but I keep getting this error. I tried going to Disk Utility, and my active volume already is formatted under Mac OS Extended (Journaled), so I don't know how to fix it. I already backed up the volume on an external harddrive. Also, everything under the volume I wanted to edit is greyed out, and when I try to restore the backup that I created via time machine, it pops up with another error that says "Could not unmount volume "/" (Resource Busy).
Please be gentle, I'm used to using windows and don't know like anything about computers. If someone could give me a detailed explanation for these errors and a solution of how I could correctly download windows on my mac I would greatly appreciate it. Thanks!

Try a restart.
If that doesn't fix the problem, shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application unistaller. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About
General information.
Isolating issues in Mac OS X
Troubleshooting Permission Issues
Step by Step to Fix Your Mac

I tried to download a movie on my iPod touch but due to limited space, it did not download. Then, I checked my credit card online, and I found the money was already taken. How will I get it to download on another device with the same account?

I tried to download a movie on my iPod touch but due to limited space, it did not download. Then, I checked my credit card online, and I found the money was already taken. How will I get it to download on another device with the same account? Also, I was wondering why they took my money even when it did not finish downloading let alone get downloaded?

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.

I am trying to download adobe reader for my macbook air but it keeps stopping at 44%. I have downloaded the latest updates for my mac and retried numerous times. Please advise. Thank you

I am trying to download adobe reader for my macbook air but it keeps stopping at 44%. I have downloaded the latest updates for my mac and retried numerous times. Please advise. Thank you

As posted about a dozen times every day, try the offline installer from http://get.adobe.com/reader/enterprise/

HT4972 i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?

i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?

Would this matter then? can you not update the 3g to the lastest software?

I'm trying to Download an update for my Ipad 2 but it keeps failing

I'm trying to Download an update for my Ipad 2 but it keeps failing for 2 weeks now Internet connection is perfect and I've downloaded much larger files with no problem at all.

Hi
I don't have the original Ipad, I tried to download the update with itunes and over the wifi and both failed

I trying to download itunes on my laptop several times but I keep getting a Quick Time error -2096. How do I remove this error?

I trying to download itunes on my laptop several times but I keep getting a Quick Time error -2096. How do I remove this error?

Do you see the problem if you turn off Compatibility Mode for QuickTime?
Right-click on the QuickTimePlayer application (located in C:\Program Files\QuickTime) and choose Properties from the shortcut menu.
In the Properties window, click the Compatibility tab
Deselect all checkboxes currently selected in the Compatibility tab.
Click Apply.
Close the Properties window.
Check out this Apple document -> Error -2096 message when opening QuickTime for Windows in Compatibility Mode

I am trying to download Itunes to my new Toshiba computer and it keeps saying Apple Application Support suspended and won't let me "undo" so I say no and it doesn't install....any options or a?

I am trying to download Itunes to my new Toshiba computer and it keeps saying Apple Application Support suspended and won't let me "undo" so I say no and it doesn't install....any options or a?

I suspect that you are saying that you can't download/install the latest version of iTunes.
All I can say is try removing and reinstalling the Apple software using the following:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
If you have further problems with installing Itunes I suggest you post in the iTunes forum since you have an iTunes problem, not an iPod problem. Also report the wording of any error messages. What they say is importent on resolving them.

I am trying to download iTunes but it keeps saying I have to verify that I have sufficient privileges to start system services. Any way to fix this?

I am trying to download iTunes but it keeps saying I have to verify that I have sufficient privileges to start system services. I have downloaded iTunes without a problem before, and I'm the only user on my computer so I obviously have suffucient privileges.

fhdNKS, how did you fix it? I'm getting the same error message and can't figure it out. I've seen this question several other times on this forum too. Thanks!

I'm trying to share videos on you tube to google but it keeps saying invalid address, but I can share to Facebook any answers? I've spoken to support but They are baffled.

I'm trying to share videos on you tube to google but it keeps saying invalid address, but I can share to Facebook any answers? I've spoken to support but They are baffled.

Suggestions:
Accessing Youtube in Safari:
1. In the video screen, you will see 4 icons (thumbs up thumbs down plus sign and connected dots) choose connected dots and from there you will seeoptions where you'd like to share your video.
2. In the address box (top of browser) tap twice to select all and tap again to copy the URL. Now you can paste this as link to any social media site.
Other option:
1. You can download youtube app from app store and use the app and follow step 1 above.

I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

jessicar
Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
Contact Customer Care
Photoshop Elements
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
Chat Panel
If the above link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Are you getting one of those "too many computers with your serial number" messages? Then the above should apply to your situation.
Before the above consider....
a. For Photoshop Elements technical issues please post your question in the Adobe Photoshop Elements Forum. Somehow your
question got posted in the Adobe Premiere Elements Forum.
b. Have you verified your Photoshop Elements serial number at the Adobe web site (http://www.adobe.com) - after signing in with your
Adobe ID and Password, type My Products in the Search field and follow the path to your product in My Products. Click on Adobe
Photoshop Elements 12 in your list to reveal the serial number.
c. Do the install with antivirus and firewall(s) disabled.
ATR

I'm having trouble restoring my ipod. The software starts to download but it stops saying that there is a connection problem when there isn't. What can I do?

I'm having trouble restoring my ipod. The software starts to download but it stops saying that there is a connection problem when there isn't. What can I do?

Disable the computer's security software during the download and update.

Im trying to sync my iphone 3 to my computer but it keeps saying usb device not recognised

im trying to sync my iphone 3g to my computer but it keeps saying usb device not recognised.

Hi abbyntaff,
Welcome to Apple Support Communities!
Take a look at one of the articles below, the first iss for windows computers and the second is for Macs. They provide troubleshooting tips that should help resolve issues that would cause an iPhone to not be recognized by a computer.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
-Jason

I'm trying to download a movie I've previously purchased but it keeps saying I have a network connection error when I don't. What do I do?

Similar Messages

Maybe you are looking for