I'm trying to download an app on the "new i pad" from the app store, but I get a message saying "cannot connect to the i tunes store. My wireless network is up and running. What gives?
I'm trying to download an app from app store but get a message saying cannot connect to i tunes store--my wireless network is working. What gives?
This issue is cropping up everywhere on the iPad site, leading me to believe that it is an iTunes server glitch. I am able to connect without issue in the northeast U.S.
You can try this ....
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Sign in and try again.
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Help me please?
I am trying to get my iPhone 4 to update to version 5 but each time I connect it to my PC and update, or even restore I keep getting a message saying "cannot connect to update server"
Any suggestions??Hope you already found a solution, if not try this:
https://discussions.apple.com/thread/3928478 -
I'm trying to import photos from my iphoto library, but keep getting a message saying I cant import from 7.1.5, that I need to upgrade to 7.1.5 or later. But I have version 8.1.2. I don't know what to do. I've been able to import in the past.
Sounds like an issue with the iPhoto Library
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
I am trying to connect to a network on my ipad but keep getting a message saying " Unable to join the network" and the omly opion is dismiss.....Can anyone help me find out what is wrong please?
Have a look at this may help
http://www.apple.com/uk/support/ipad/wifi/
Are you refering to a home network or some form of public
if home network ensure your router has latest firmware and try rebooting it -
I loaded cleartune a while back, there are upgrades/updates available, which I'm trying to load. When I choose update, it asks for my password, which I provide and I get a message saying "cannot connect to Itunes store" I have many other apps I've loaded and upgraded just fine. However this one, the one I actually wanted bad enough to pay for, is wanting me to delete it and buy another copy. How can I update Cleartune without buying it again?
Hi all,
This is a very interesting situation. I did try to update one of my apps within itunes as was suggested. That worked !!
But then I noticed that I had 2 different logins that I must have created over the years. I almost forgot. I have a apple ID and an AOL ID. It seems that I purchased (actually they are all free) some apps with one ID and other apps with the other ID. I must have done this by accident.
So when I log out of one of the IDs on my Touch and then log in with the other ID, I can update the apps.
It seems that something changed on Apple's servers. It seems that until recently I was able to update free apps regardless of what ID I originally bought them with. Now it seems that's not the case. Apple must check this now.
Now that I know what the issue is, I'll make sure I use one ID all the time.
Thanks,
Steve -
After upgrading to OS 10.8, my Mac App Store is not working. It says: Cannot Connect To The App Store. Kindly Help
Also having that problem - I checked and I am connected to internet (can access other websites or other pages in Apple's website), can login from Snow Leopard (10.6.8) with Mac App Store there, but if I use the (external) drive with ML to start up, no go.
I can get to the "Featured"/initial MAS page, and tried going to the login from there, but same problem as Mitoshacer.
In my case, MacBook Pro (2.66GHz, 8GB RAM, 500GB external with ML - vs. 320GB internal drive with 10.6.8), March/April 2009 model. Have done searches for the problem online, but nothing shows up (except some for older OS X versions). -
Cannot connect to the server. What to do?
Hey LauradellLaurawidder,
Thanks for the question. I understand you are experiencing issues with mail on your iPad. The following article may help to resolve your issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Try these basic troubleshooting steps first
1. Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.
- Try to use an alternate Internet connection if available:
1. Try a different Wi-Fi connection
2. If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
3. If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
2. Log in to your email provider's website to ensure that the account is active and the password is correct.
3. Restart your iOS device.
4. Delete the affected email account from your device.
- Tap Settings > Mail, Contacts, Calendars.
- Choose the affected email account, then tap Delete Account.
- Add your account again.
* If you are only able to use your email account while connected to your home network, this may be a limitation put in place by your email service provider. For further support, please contact your email service provider directly.
Additionally, if you are using a Gmail account you may find the following steps helpful:
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/TS3058
Thanks,
Matt M. -
Error regarding server connection problems when trying to download rented film on my ipad
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
I need help with an error message I receive when trying to Sync my iPhone4 to my desktop using Windows XP.
It says unable to sync, as the device is not connected. I've changed the usb ports, and tried again to no avail. Anybody have any suggestions?This support community is focused on iTunes U. Please post your question to the iTunes for Mac or iTunes for Windows communities or iTunes Support.
-Thanks -
when i try to report a problem purchase to itunes i keep getting a message saying 'cannot connect to itunes store' or 'cannot connect to server' dispite being able to visit the store to make purchases. is this just a scam by itunes not to engage with problems?
"is this just a scam by itunes not to engage with problems?"
Of course not.
http://www.apple.com/support/contact/ -
my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
Has anyone else had this problem? If so how can I fix this?Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
hi, I'm a novice..be gentle! Tried to download Amazon Free... Asked to update my security I pushed OK...screen went white, then an error message saying ' Cannot connect to App Store', however I am already on it! Pls help!!
Are you trying to download the amazon store app? Does this happen with all apps or just amazon?
Try this
Make sure IOS is updated to latest version
(How to update your iOS device
http://support.apple.com/kb/HT4623)
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute). -
After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
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