I'm trying to download itunes, but after clicking download it just takes me to a screen that says thanks for downloading itunes, but nothing has downloaded, any ideas what I can try?

I had it before but had to reinstall windows due to a software glitch. But now I'm up and running again, so I went to downlaod Itunes, only to find it wont run and download at all it skips straight from download now to thanks for downloading in practically 2 seconds and nothings downloaded. Its really fustrating and I have no idea why this is the case or what I can do to get it to download, please help. I have never had a problem downloading it in the past. I use windows 7, with google chorome and IE 10, tried it on both to no avail.

Windows 64bit download: http://support.apple.com/kb/DL1615

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I click on download now, and it takes me to a page that says thanks for downloading...then nothing

I click on the download button, but nothing downloads. Just goes to a page that says "thank you for downloading iTunes" I was wondering if anyone else is having trouble downloading the itunes player, and if anyone knows what to do?

nevermind.....clicked the start listening button and found another link that worked. YAY!

TS1389 I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Pa

I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Paul

Sounds like you have a "damaged track" or "damaged file".
This worked for me today downloading Kendrick Lamar's new Album "good kid, m.A.A.d city".
My situation: I bought the album today for my Mac, MacBook Pro, iPad 2, and iPhone 4S devices.
Issue: One song (only on my MacBook Pro) would not play, instead display "
EX: left"
Solution: 1. Manually delete the song (giving you the error) permantly from the authorized computer.
2. Open iTunes, Click iTunes Store (left sidebar), and locate Quick Links and then click Purchased to proceed.
3. Click "Not On This Computer", find the song that wouldn't play, and re-download it again.
4. Check your Music Library for your song (Should download inside the associated album) and hit play.
EX: (Song I purchased that wouldn't play because of authorization, playing)
Enjoy!

HT4759 I just updated my iPad to the new ios and now it won't let me use iCloud. I have been in my settings and it says I need to agree to the new t&c's but when I click to do it my device freezes. Any Idea what I can do as I can't download new app either

I just updated my iPad to the new ios and now it won't let me use iCloud. I have been in my settings and it says I need to agree to the new t&c's but when I click to do it my device freezes. Any Idea what I can do as I can't download new app either

Sorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
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When I try to open iTunes in Mountain Lion a dialogue box tells me it is on a locked disk or I do not have permission. Any idea what's going on? Thanks, had

When I try to open iTunes in Mountain Lion a dialogue box tells me it is on a locked disk or I do not have permission. Any idea what's going on? Thanks, had

Repost your question in the iPhoto forum, where you'll get really expert help:
https://discussions.apple.com/community/ilife/iphoto
Be sure to include in your post the version number of iPhoto you're using.

Hi, I'm moving my site from MobileMe to Filezilla and there is apparently a coding error on iWeb that means when I try to get onto my site there's no access online and it says there are too many redirects. Anyone have any idea what this might be?

Hi, I'm moving my site from MobileMe to Filezilla and there is apparently a coding error on iWeb that means when I try to get onto my site there's no access online and it says there are too many redirects. Anyone have any idea what this might be?

Well, firstly Filezilla is not a hosting company but an ftp client that helps you upload your site to your new server. You need to purchase a new hosting account first though.
If you have iWeb 09 then you can publish directly to your new host and you select the publish to ftp option and not MobileMe - MobileMe won't be here after tomorrow.
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Hello I went to wipe my 1st generation iPad and then tried to update the iOS now the iPad won't work at all any ideas what I can do?

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You can't update the original iPad beyond iOS 5.1.1 so if you were already running that version, there was no reason to wipe the iPad to try to update.
Won't work at all, doesn't tell me the whole story. Does it power up but not respond to anything? Does it not power up at all? Some detailed information in context would really be helpful.
IF the device will not start up, try a reset. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple Logo appears on the screen.

I am trying to delete an XLS file from a network drive and am getting a message that says the file cannot be deleted because it is in use. I can't see where it is in use and have tried to reboot the computer to no avail.

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You said it was a network drive. So is someone else on the network using that same file or may have have left with excel still accessing it on their system?

When trying to back up to a WD My Passport I get a message that says the back up disk is not available. Any ideas?

When trying to back up to a WD My Passport I get a message that says the back up disk is not available. Any ideas?

Find and run the Disk Utility program. In the list on the left side of the program window you should see two hard drives - the internal Mac drive and one labeled with Western Digital's name. (Not exactly sure how the WD drives appear.) Under each of those drives there will be another indented drive name. See picture below.
If you don't see two drives there's your problem - for some reason the Mac doesn't recognize that there's an external drive plugged in. Check cables, etc.
More than likely though you will see the two drives. See how in the picture I've selected the indented drive icon? Do the same for your WD drive. Now look at the bottom where it says Format. To use TimeMachine your format needs to be Mac OS Extended (journaled) and I'm betting it doesn't. After you've done that TM will be able to use the drive.

Hi, I like using Firefox more than I do IE, but I've been using IE lately because of all the pop-up pages I'm getting. Do you have any idea how I can stop thes

Hi,
I like using Firefox more than I do IE, but I've been using IE lately because of all the pop-up pages I'm getting. Do you have any idea how I can stop these pop-up tabs from happening?
Thanks

Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I'm trying to sync a new i phone to i tunes. I get message that says cannot be used because the apple mobile device service is not started. Any idea what I can do to solve this issue?

I'm trying to sync a new iphone into i tunes. I'm getting a message that says that this iphone cannot be used because the apple mobile device service is not started. Any idea what I can do to solve this issue?

See Here...
AMDS for Windows
http://support.apple.com/kb/TS1567
AMDS for Mac
http://support.apple.com/kb/ht1747

To all who answered me - i cant find the page where to reply to you all - but thanks for all the help - nothing has worked so far

to reply to you all - but thanks for all the help - nothing has worked so far

You're welcome.
When you're signed in Your Stuff > Discussions towards the top right of the display gives you a similar list of the threads you've participated in. I save my bookmark with the name Active Threads.
tt2

I am trying to open my Preview application to view a PDF. However nothing opens and an error message, "Error -1712" pops up. Any ideas what I can do to resolve this?

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Restart. If an application won't quit and prevents restarting, select
 ▹ Force Quit...
from the menu bar, then select the frozen application from the list and press return. As a last resort, force a shutdown by holding down the power button for a few seconds. Then press it again briefly to start up. Test.

I recently reset my phone and I have been asked to activate my iphone but I don't know either my email or password and I cannot get on to my phone any ideas what I can do

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Hi Meganmay22,
Welcome to the Apple Support Communities!
It sounds like the iPhone is in a status called Activation Lock. Please use the following article for information on Activation Lock; it includes information on locating your Apple ID.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Have a great day,
Joe

I'm trying to download itunes, but after clicking download it just takes me to a screen that says thanks for downloading itunes, but nothing has downloaded, any ideas what I can try?

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